Jyrki Reporter
	Description • 21 years ago

User-Agent:       Mozilla/4.0 (compatible; MSIE 5.01; Windows NT 5.0)
Build Identifier: Mozilla 1.7b (Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7b) Gecko/20040316)

Installed network installation on W2K desktop machine, only skin changed. When 
I use the browser I'll get an dialog "Welcome to Netscape Quality Feedback 
Agent - step 1 of 3" and an Access Vialoation at the same time. The location of 
violation was (by process explorer) 0x01216a93 and the base address for 
gklayout.dll was 0x11c0000. This has been happened every time when 'quality 
feedback' has popped.

Reproducible: Always
Steps to Reproduce:
1. Open (just installed) mozilla
2. browse the web until quality feedkac pops up
3. You'll get an access violation

Actual Results:  
Access violation

Expected Results:  
figure it out

please, refer to details

	Olivier Cahagne
	Comment 1 • 21 years ago

did the access violation also prevented from submitting Talkback (the Netscape
Feedback agent) ? Otherwise, can you mention the talkback ID for this crash
(launch talkback.exe)

	Jyrki Reporter
	Comment 2 • 21 years ago

In addition to initial report, this occurs even if I went through the dialog 
sequence, disabled it and started to work with mozilla again. It occurs 
(without any logical sequence to me) when browsing skins 
in "http://themes.mozdev.org/" by selecting several different skin previews 
from right side of the page several times. Can't say (because of the slow 
connection) if the page loading has been entirely finished before this occurs. 
Before, when access vialation was passed, the 'mozilla.exe' process was dumped 
and and the Netscape feedback agent remained alive.

	Olivier Cahagne
	Comment 3 • 21 years ago

Thanks for mentioning the themes@mozdev, this is probably dupe of the topcrasher
bug 237421.

*** This bug has been marked as a duplicate of 237421 ***