Closed Bug 244460 Opened 21 years ago Closed 18 years ago

Mozilla sometimes crashes when opening Acrobat files in new tab (Acrobat 5.0.8 on Linux)

Categories

(Core Graveyard :: Plug-ins, defect)

x86
Linux
defect
Not set
critical

Tracking

(Not tracked)

RESOLVED WORKSFORME

People

(Reporter: rturnbul, Unassigned)

Details

(Keywords: crash)

Attachments

(1 file)

User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7) Gecko/20040514 Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7) Gecko/20040514 When opening links to .PDF files in new tabs Mozilla will sometimes crash. This is hard to reproduce as it usually works fine.... I'm running Suse 9.0 and Acrobat 5.0.8 Mozilla 1.7RC2 Reproducible: Sometimes Steps to Reproduce: Open a bunch of different tabs (Html, Amazon.com) . Open http://www.lexarmedia.com/drivers/files/JumpGear%20Windows%20Media%20plugin%20instructions.pdf (This caused TB57755G) Actual Results: Does not always crash.... Talkback IDs: TB57755G TB56853Q
dup of bug 240105 ?
Any idea if this is a recent regression, or if this has been happening with Mozilla builds for some time now?
I think this has been happening for "a while". It happens infrequently enough that it took me a while to see the pattern.
There are a lot of related bugs that have to do with opening or closing Acrobat Reader (PDF) files in another tab or window. I think they are all related, it has been a problem for a long time I find the problem now mostly when I close a tab that is a PDF. The work around I found that works on some machines is to click away from the Mozilla app. This clears some kind of deadlock between Acrobat and Mozilla. It is Mozilla that is eating all the CPU as reported by process manager anyway.
Keywords: crash
Running Red Hat Workstation 3, Mozilla 1.7.2, and acroread 5.0.8-2, I see a similar (same?) problem; all of mozilla closes when closing the window or tab running the acroread plugin. I upgraded to acroread 5.0.9-1, and mozilla no longer closes on exit - but the pdf files are never visible. Looks like acroread starts, but dies immediately. thx anthony
Summary: Mozilla sometimes crashes when opening Acrobat files in new tab → Mozilla sometimes crashes when opening Acrobat files in new tab (Acrobat 5.0.8 on Linux)
The current version of the acrobat plugin (7.0.8) seems to work OK. The blank window problem was a Gecko problem that has been fixed. Is anyone still seeing this?
Well, I don't see it in mozilla any more - but I don't use mozilla any more, so I'm not a good test case. I do see it in Firefox 1.5.0.6 with Flash 7.0 r25 on Red Hat Workstation 4, Update 3. But Firefox is likely outside the scope of this bug report. thx anthony
I'm still seeing occasional Acrobat problems but I haven't had an actual crash due to this in SeaMonkey 1.0.4. (Acrobat will on occasion become unresponsive.)
(In reply to comment #9) > I'm still seeing occasional Acrobat problems but I haven't had an actual crash > due to this in SeaMonkey 1.0.4. (Acrobat will on occasion become unresponsive.) To Robert Turnbull(bug opener): Do you still use Acrobat 5.0.8? Or you upgraded Adobe (Acrobat) Reader? If latter, see meta bug 336184 which is put in "blocks:" of this bug, and see dependency tree of it, and post comments to already opened & appropriate bug for problem when Adobe Reader 7.0.x.
OK, that seems good enough to say this is WFM
Status: NEW → RESOLVED
Closed: 18 years ago
Resolution: --- → WORKSFORME
Removing 336184 from blocks: because no need to track any more.
No longer blocks: 336184
I'm now using Acrobat 7.0.8.
Product: Core → Core Graveyard
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