bbriley Reporter
	Description • 25 years ago

Hi,

1. I can send and receive mail, but copies of sent mail don't go 
into  the sent folder. 

2. I can't adjust font size in the message reading window.

	laurel
	Comment 1 • 25 years ago

bbriley: 
1.  Are you getting an error upon sending mail?
2.  What is your mail server - IMAP or POP?
3.  What is your preference setting for copies to sent folder? Preference is 
located here:
        Edit|Account Setup|<select your mail server>|Copies and Folders 
       

	Jean-Francois Ducarroz Assignee
	Comment 2 • 25 years ago

Please file one problem per bug report. I will open a new bug for the font 
issue.

	Jean-Francois Ducarroz Assignee
	Comment 3 • 25 years ago

Font size issue is now part of bug 26056.

	Jean-Francois Ducarroz Assignee
	Comment 4 • 25 years ago

bbriley: please anwser to Laurel's questions. It's very important for us that we 
get all the needed information. Thanks

	laurel
	Comment 5 • 25 years ago

bbriley did answer my questions via email.  I'd passed the info onto esther (QA
contact), but here is the response(s):

bbriley: 
Q:  Are you getting an error upon sending mail?
A:  No.

Q:  What is your mail server - IMAP or POP?
A:  POP

Q:  What is your preference setting for copies to sent folder?
Preference is located here: Edit|Account Setup|<select your mail server>|Copies
and Folders
A:  No, I didn't know it was there.  I was looking in edit-preferences, like
I would have with Communicator.  Now I have found it.
    However, I am unable to try it (now that I have found where to specify
"sent" messages get copied to.  Somehow, an incoming message was erroneously
placed into the sent folder!  Every time I click on it to delete it, Mozilla
crashes.
---------
I also asked a few questions pointed to whether the user had "local folders", to
find out when this profile might've been created or migrated.  Here's the brief
info:

Q:  Do you have a hierarchy of folders called "Local Mail" or "Local Folders" in
addition to the POP mail account set of folders? 
A:  Yes.

Q:  Did you migrate your mail profile from Netscape Communicator, or did you
create a new profile and account starting fresh in mozilla?
A:  New profile (user tried migration, but it failed).

Q:  When did you start using mozilla, in previous versions or just M13?
A:  6 months ago, I briefly tried an earlier milestone, and I tried M 12
once.  Too unstable.


Hard to tell at this point what all happened since user tried previous
milestones and may not have cleaned up before new profiling in m13.  Since we've
changed a lot in the areas of local folders creation and the Sent (Copies and
Folders) stuff.

User is doing ok now; has reset Sent copy preference and it's working last I
heard.

	Jean-Francois Ducarroz Assignee
	Comment 6 • 25 years ago

if it's ok for the user now, I am marking this bug as works for me.

	esther
	Comment 7 • 25 years ago

Verifying as worksforme per users comment to Laurel that after setting the Copy 
to Sent folder in Account setup it was working for him.  Other issue was logged 
as a separate bug.  Verified