Closed Bug 269434 Opened 20 years ago Closed 16 years ago

cathaypacific.com - rejects non-Firefox Gecko browsers

Categories

(Tech Evangelism Graveyard :: English Other, defect)

defect
Not set
normal

Tracking

(Not tracked)

RESOLVED FIXED

People

(Reporter: mark, Unassigned)

References

()

Details

User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0 Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0 When attempting to use this website to search for flight fares and availability the following message is returned. "Your browser version is not fully supported by our site. This site can be best viewed with IE5.5 (and above) and Netscape 7.1(and above). You may download the latest version." Reproducible: Always Steps to Reproduce: 1. Go to http://www.cathaypacific.com/ 2. Pick some flight options in the "Schedules and Fares" form 3. Click "Show Fares and Availability" Actual Results: A new full screen window opens with the message: "Your browser version is not fully supported by our site. This site can be best viewed with IE5.5 (and above) and Netscape 7.1(and above). You may download the latest version." and links to the download sites for Internet Explorer and Netscape. Expected Results: Returned fare and availability information for the selected flights.
Sent email to dns_admin@cathaypacific.com reporting bug.
It seems to work okay for me now.
thanks crf
Status: UNCONFIRMED → RESOLVED
Closed: 19 years ago
Resolution: --- → FIXED
It stopped working again with SeaMonkey. http://www.cathaypacific.com/xmlibe2/DownLoad.jsp is displayed if I try to check fares and availability. Should this bug be reopened or a new bug be filed?
Please reopen and contact the site and ask them what happened. Probably a new person who isn't up to speed on cross browser development. Funnily, Firefox with a spoofed Seamonkey ua worked but Seamonkey didn't. :-)
Reopening, still busted for SeaMonkey
Status: RESOLVED → UNCONFIRMED
Resolution: FIXED → ---
Works great if you put "firefox" in the UA string. Totally broken otherwise.
Blocks: geckoisgecko
Status: UNCONFIRMED → NEW
Ever confirmed: true
Summary: cathaypacific.com - does not allow Mozilla → cathaypacific.com - rejects non-Firefox Gecko browsers
What are the steps to reproduce? Even with "Firefox" in the user agent string the search form always comes back eventually.
Looks like this one might be FIXED. I definitely had problems when I made comment 7, but I can't reproduce them now, and the URL in comment 4 no longer exists.
Status: NEW → RESOLVED
Closed: 19 years ago16 years ago
Resolution: --- → FIXED
Product: Tech Evangelism → Tech Evangelism Graveyard
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