Closed Bug 270826 Opened 20 years ago Closed 16 years ago

crash when i try to recieve large attachment files (3Mb+).

Categories

(Thunderbird :: General, defect)

x86
Windows XP
defect
Not set
normal

Tracking

(Not tracked)

RESOLVED WORKSFORME

People

(Reporter: dwilson, Unassigned)

Details

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0 When i try to recieve a an e-mail with an attachment larger then 3 mb my whole network crashes. Even my internet won't work after it. I have to reboot windows xp before to restored my network. When XP is shutting down he say's that thunderbird won't respond but also "XPCom EventReciever" I am using thunderbird 0.9 dutch edition. I have 4 e-mail account on thunderbird. (Two Hotmail accounts, one pop3.zonnet.nl account and one pop3.thrijswijk.nl account wich is an e-mail account from my school) Reproducible: Always Steps to Reproduce: 1.Be shore to have an e-mail with an attachment larger than 3 mb on jour webmail. 2.Try to recieve the e-mail 3.when beginning to download he crashes Actual Results: My network crashes. Thunderbird and windows and every software still works but i can get on the home network or on the internet. I am in an network so i connect to the internet via the homenetwork. Expected Results: Download the e-mail.
Ihave a similar problem using 1.0pre, windows 2000pro sp4. Server is exchange 2000, via Imap/ssl When I select a message with attachment smaller than 3Mb, it displays fine. For message with attach over 3 Mb, it starts downloading then hangs. I can ctrl-dalt-del and kill thunderbird, but then when I restart it it hangs. If I kill it again and restart, thunderbird then works OK. If I later retry to open an attachment over 3Mb, same problem : hangs, crrash, then works. This is reproducible. I made sure the exchange server has not 'enable fast message retrieval' checked. (as per bug 92111, comment 24). Also tried setting user_pref(mail.server.server2.fetch_by_chunks, false); in user prefs (server2 is the imaps server) as per bug 92111, comment 45 neither did fix the problem.
Summary: crash when i try to recieve large attachment files (3Mb+). → crash when i try to recieve large attachment files (3Mb+).
When I receive a large file thunderbird hangs and I unable to receive emails anymore until I delete the conflictive email by another program Im using thunderbird 1.0.2 on windows
QA Contact: general
Assignee: mscott → nobody
WFM Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1b1pre) Gecko/20080924032742 Shredder/3.0b1pre please comment if you still see a problem afaict both reporter and fidox may be gone
Status: NEW → RESOLVED
Closed: 16 years ago
Resolution: --- → WORKSFORME
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