Closed
Bug 271742
Opened 20 years ago
Closed 20 years ago
crash while browsing - problem with ati3d2ag.dll - bookmarks deleted!!
Categories
(Firefox :: General, defect)
Tracking
()
RESOLVED
DUPLICATE
of bug 227331
People
(Reporter: mariadelmar_gonzalez, Assigned: bugzilla)
Details
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0
I was browsing some webpages that I have browsed before with no problem. The
last one was http://www.pczn.com/ or
http://www.gables.com/PropertyTour/PropertyHome.cfm?propid=44#
The computer crashed badly: I got a blue screen saying that there was some
problem with ati3d2ag.dll
I have a very recent antivirus, or I could have thought that it's a problem with
my computer and not of Firefox, however, my bookmarks and homepage have
dissapeared after I restarted the computer!!! I have tried to look for the
bookmarks file but I have lost all of them.
I have tried the above webpages again with no trouble. Sorry I don't have any
more details, I am not an expert with computers. Thank you.
Reproducible: Couldn't Reproduce
Steps to Reproduce:
1.
2.
3.
Comment 1•20 years ago
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ati3d2ag.dll is part of the ATI graphics display driver, and a quick Google
reveals older versions of ATI drivers blue-screening with other applications in
this dll.
Are your video card drivers up to date? Which display card / chipset are you
using, and what driver version?
it should be noted that the fact that your bookmarks are lost is covered by
another report, so either this bug is invalid (it's not are fault your video
driver is broken), or it needs to be resolved as a duplicate of a bookmarks bug.
unfortunately you neglected to fill out the expected results field.
Comment 3•20 years ago
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*** This bug has been marked as a duplicate of 227331 ***
Status: UNCONFIRMED → RESOLVED
Closed: 20 years ago
Resolution: --- → DUPLICATE
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Description
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