Closed
Bug 287667
Opened 20 years ago
Closed 18 years ago
When updating a previous install without administrator rights you encounter an error, and are unable to update, uninstall, or start Firefox.
Categories
(Toolkit :: Application Update, defect)
Tracking
()
RESOLVED
DUPLICATE
of bug 303595
People
(Reporter: asgorath, Assigned: bugs)
Details
(Whiteboard: [asaP2])
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.6) Gecko/20050317 Firefox/1.0.2
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.6) Gecko/20050317 Firefox/1.0.2
This bug got me quite fired up. I normally run Windows without admin rights, but
happily tried to use the update installer of Firefox (pressing the little
notification there where updated) in an unthinking mood. At some point the setup
of 1.02 warned me I was not running in admin mode and adviced me to stop the
installation. I did....
When I tried to boot firefox again it said that I must reboot to be able to
start firefox again (note: I aborted the installation!). After a reboot, it kept
saying this as well.
So I switched to my admin user and tried to finnish the installation somehow. I
tried to download and reinstall firefox. It keeps saying "Firefox is currently
running, please close down or reboot" blabla.. Which kinda was not true. I've
also checked all running processes and NO firefox processes where running at all.
So I eventualyl desperatly tried to uninstall firefox. Because whenever I tried
to reinstall it it would keep tellin me I needed to close firefox without
firefox running or any services/processes indicating that firefox was running.
I hit the same error message! I could neither uninstall or reinstall or run
firefox. All I started to get where error messages I needed to stop running
firefox due to the installation and that I needed to possibly reboot or close he
process by hand. When NO proces was running!
I will admid this drove me slightly mad. I ended up fixing the problem by saving
my profile information somewhere else and manually deleting all software of
Firefox and profile information and then rebooting, reinstalling and copying my
profile information back by hand (which btw ment firefox indicated again it
needed a critical update).
Reproducible: Always
Steps to Reproduce:
1. Run Firefox 1.01 without administation rights
2. Press the icon in Firefox for critical updates
3. Let it detect 1.02 and then say that it sould install
4. Once it warns you your not in admin mode close the installation
5. delete the downloaded firefox 1.02 installation of your desktop or wherever
it was saved.
Actual Results:
You can not boot, nor reinstall nor unintall firefox anymore.
Boot gives the message the installation is not finnished and you need to reboot
your pc (which does not fix the problem)
reinstall/unintall keep saying firefox is running when no processes or services
indicate in anyway that firefox is running.
Expected Results:
To just cancel the installation and let me install it at a later date when I was
running in admin mode.
I know it's not really helpfull information but... THIS IS EXTREEEEMLY ANNOYING!
Left without a feeling of control over my own computer and locked out from my
favorite browser is NOT fun.
I will attempt to reproduce in a moment, I will have to make another user account.
Till then, let me try and clean some things up, real fast.
Changing Severity to Normal
Cleaning up summary
CCing myself
Let me whip another user account, and a 1.0.1 install to test this on.
Severity: critical → normal
Summary: Infinate "you must close firefox" loop if tried to install without administation rights → When updating a previous install without administrator rights you encounter an error, and are unable to update, uninstall, or start Firefox.
On second thought, it's 7AM, I haven't slept it 21 hours, my head hurts, and I
am not going to spend an hour jacking my permissions and security policies right
now. I will try and reproduce later.
Reporter | ||
Comment 3•20 years ago
|
||
No problem :) It was something that bugged (phun intended :p) the hell out of me
this morning. And I think it will bug the hell out of other people as well. But
I long since cooled down about it again :)
Oh for what it's worth, this was running on Windows XP Home Edition (yes, yes I
know... it came installed on this pc and I left it on one partision :p).
Version: unspecified → 1.0 Branch
Updated•20 years ago
|
Whiteboard: [asaP2]
Comment 4•19 years ago
|
||
I encountered this today as well, running Firefox 1.0 on Windows XP Professional
and attempting to update to 1.04. The only difference was that it let me
uninstall it (and also then failed to copy my profile from Netscape 7, which I'm
not sure is related).
Comment 5•19 years ago
|
||
Is there ever going to be action on this bug? I just talked to someone else who
encountered this. I realize that there may be another bug assigned to this, but
then this should be marked duplicate.
(In reply to comment #5)
> Is there ever going to be action on this bug? I just talked to someone else who
> encountered this. I realize that there may be another bug assigned to this, but
> then this should be marked duplicate.
I was supposed to be testing this, but unfortunately I don't have an environment
set up that is appropriate for testing at the moment, and I don't have the
resources available to set a testing environment up for something like this.
Let me see if I can't get somebody else to direct their attention towards this bug.
Comment 7•19 years ago
|
||
See also bug 313240 and bug 303595.
Updated•18 years ago
|
Status: UNCONFIRMED → RESOLVED
Closed: 18 years ago
Resolution: --- → DUPLICATE
Updated•16 years ago
|
Product: Firefox → Toolkit
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Description
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