Closed Bug 306736 Opened 19 years ago Closed 17 years ago

Trying Move from Junk to Inbox causes loss of 5 unopened messages. Now Inbox shows (5). Can I retrieve my lost messages?

Categories

(Thunderbird :: General, defect)

x86
Windows 2000
defect
Not set
normal

Tracking

(Not tracked)

RESOLVED INCOMPLETE

People

(Reporter: gpohl, Assigned: mscott)

Details

(Whiteboard: closeme 2008-02-05)

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0 Encoding: ISO-8859-1 Last Modified: 7/14/05 Five vital messages were delivered to the Junk folder. Without opening I tried to Move them to Inbox. All messages were lost. Now Inbox is followed by (5). Can I retrieve these messages? Thanks, George Pohl Reproducible: Always Steps to Reproduce: 1. Selected unopened message for moving from Junk to Inbox. 2. Move > Local > Inbox 3. Repeated the above 5 times, trying to Move 5 messages to Inbox. Actual Results: The messages disappeared from Junk folder. The messages did not appear in the Inbox. Inbox now appears as Inbox (5) I fear I have lost these messages. Is there any way to retrieve them? Expected Results: The selected messages should have appeared in the Inbox folder.
RE: Bug 306736 - Dated 1 SEP 05 Has anyone else encountered this same difficulty? George 25 SEP 05
Summary: Trying Move from Junk to Inbox causes loss of 5 unopened messages. Now Inbox shows (5). Can I retrieve my lost messages? → Trying Move from Junk to Inbox causes loss of 5 unopened messages. Now Inbox shows (5). Can I retrieve my lost messages?
Yes, I have found this same fatal behaviour. My Thunderbird works just as originally reported. The messages _are_lost_ when they are moved from Junk folder (actually Trash-folder in my setup) back to Inbox. No matter if I drag/drop the to Inbox or use the context menu: 'Move To / <account name> / Inbox. I think that this issue should be promoted to Major. Using: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8) Gecko/20051111 Firefox/1.5 The account type is IMAP.
ATTN: Sami Tillgren: Thank you for corroborating the bugzilla I reported. It bothers me that no one is addressing this bug. One of the lost messages was very important to me. It was from a man whom I had met for the only time at the Wagner Opera Fest in Bayreuth Germany. I had neglected to get his e-mail address, so there was no possibility of contacting him after his message disappeared. The good news is that the message appeared in my Inbox about a month later. I think I may have inadvertently retrieved the message when I went Tools > Junk Mail Controls > Adaptive Filter. Then I removed the check-mark from the box which controls "Enable Adaptive Junk Mail Detection". Please let me know if you have any further knowledge about this bug. George
(In reply to comment #3) > The good news is that the message appeared in my Inbox about a month > later. I think I may have inadvertently retrieved the message when I went > Tools > Junk Mail Controls > Adaptive Filter. Then I removed the check-mark > from the box which controls "Enable Adaptive Junk Mail Detection". Did all five of the messages appear in your Inbox about a month later? Is this a POP or IMAP mail account? If POP: At the time of the problem, were you using the "Download headers only" option?
This error is still happening to me - latest yesterday - but appears intermittent. t is very frustrating and I have lost several peices of important email by trying either to download the message first (I use the download headers only option) or transfer/copy the email from Junk to Inbox. Neither seems to work and the email just disappears.
QA Contact: general
I think reporter is gone. please comment if you don't see, or still see this problem.
Whiteboard: closeme 2008-02-05
Resolving closeme bugs that did not have any useful information provided since the last comment. -> incomplete. Please feel free to comment if the issue still occurs in the latest supported version 2.0.0.12 or trunk nightlies. Filter on ENDEAVOURLANDSATNIGHT123
Status: UNCONFIRMED → RESOLVED
Closed: 17 years ago
Resolution: --- → INCOMPLETE
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