Closed
Bug 325934
Opened 19 years ago
Closed 18 years ago
Complete system crash when attempting to open PDF (Adobe Reader 7.0.5)
Categories
(Firefox :: File Handling, defect)
Tracking
()
RESOLVED
INVALID
People
(Reporter: stonewall892, Unassigned)
Details
(Keywords: crash)
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.1) Gecko/20060111 Firefox/1.5.0.1
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.1) Gecko/20060111 Firefox/1.5.0.1
Whenever I try to open a PDF file of any size from any location, my browser crashes, along with my entire system. This can be reproduced only on one of my systems, but my friend has had the same problem. No other extensions fix the problem. When you go to a PDF file, the browser freezes, and you can go to other windows. But if you try to exit (you cannot click on other tabs in Firefox), you get an illegal operation, and the entire system shuts down completely and restarts.
Reproducible: Always
Steps to Reproduce:
1. Go to an online PDF file
2. Click on the exit button when file does not work
3. Watch
Actual Results:
My computer completely shuts down.
Expected Results:
Opened the file inside the window, or downloaded it at least.
Mozilla Firefox 1.5.0.1 is my version number... my other browsers work with PDFs... I cannot give a Talkback crash ID since Talkback does not activate during the crash for some reason.
Comment 1•19 years ago
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Do you have the latest Adobe Acrobat version installed?
Reporter | ||
Comment 2•19 years ago
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(In reply to comment #1)
> Do you have the latest Adobe Acrobat version installed?
>
Yes, I do. Version 7.0.5.
Reporter | ||
Updated•19 years ago
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Version: unspecified → 1.5 Branch
Comment 3•18 years ago
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In Windows XP, only drivers are capable of completely crashing and restarting the system. Do you have the latest drivers installed for your video card?
Updated•18 years ago
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Summary: Complete system crash when attempting to open PDF → Complete system crash when attempting to open PDF (Adobe Reader 7.0.5)
Reporter | ||
Comment 4•18 years ago
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As it turns out, a virus embedded in a corrupt version of Adobe Reader was responsible. I apologize for the waste of time.
Status: UNCONFIRMED → RESOLVED
Closed: 18 years ago
Resolution: --- → FIXED
Comment 5•18 years ago
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Re-open to close as INVALID.
Status: RESOLVED → UNCONFIRMED
Resolution: FIXED → ---
Comment 6•18 years ago
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INVALID. Remove from dependency tree of meta Bug 336184.
No longer blocks: 336184
Status: UNCONFIRMED → RESOLVED
Closed: 18 years ago → 18 years ago
Resolution: --- → INVALID
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Description
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