Closed
Bug 378838
Opened 18 years ago
Closed 18 years ago
Data loss : mails with big attachements > 3 Mo loss when moved to a local subfolder
Categories
(Thunderbird :: Mail Window Front End, defect)
Tracking
(Not tracked)
RESOLVED
DUPLICATE
of bug 368112
People
(Reporter: guillaume68, Assigned: mscott)
Details
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.0; fr; rv:1.8.1.3) Gecko/20070309 Firefox/2.0.0.3
Build Identifier: version 2.0.0.0 (20070326)
I have all my accounts incoming in a local inbox folder. So far so good. If I receive a mail with a big attachement (>3Mo), I can forward it (then a copy gets correctly to Sent folder), I can also delete it (then it goes correctly to the Bin).
However if I try to drag and drop it to one of my personnal subfolders then one can see that the software takes a short time to do it but that once this subfolder is listed the mail is loss, there is no reference about it anymore.
Reproducible: Always
Steps to Reproduce:
1. Receive a mail with a big attachement in the local inbox
2. Move it to a local personnal subfolder
3. Mail is lost
Actual Results:
Mail is lost
Expected Results:
Mail should be moved correctly to subfolder
Comment 1•18 years ago
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Are you using a POP3 or IMAP server?
If it is POP3 you should have a look inside the local MBOX file. You can find it inside %profile%/mail/%account%/%folder%. Open the file without the extension. Is your message listed there? If yes what tells the X-Mozilla-Status and X-Mozilla-Status2? Try to delete the appropriate .msf file so the index will be rebuilt. Can you see your message again?
David, could this be related or a dupe of bug 368112?
Comment 2•18 years ago
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i guess its a dupe. Its the same reported on Bug 378016
Roelly: you can also use the rebuild index feature in Thunderbird 2 ( -> right mouse click on the folders name -> properties -> Rebuild index), instead of deleting the .msf files manually
Comment 3•18 years ago
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dupe of bug 323866
Comment 4•18 years ago
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dup - please try today's 2.0 nightly build
Status: UNCONFIRMED → RESOLVED
Closed: 18 years ago
Resolution: --- → DUPLICATE
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Description
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