Closed
Bug 380367
Opened 17 years ago
Closed 17 years ago
Pressing TAB after entering username/YahooID on Yahoo's Mail to go to password field crashes firefox
Categories
(Firefox :: General, defect)
Tracking
()
VERIFIED
DUPLICATE
of bug 356007
People
(Reporter: tim_freedom, Unassigned)
References
()
Details
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.3) Gecko/20070309 Firefox/2.0.0.3 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.3) Gecko/20070309 Firefox/2.0.0.3 If I attempt to login to Yahoo mail and I press TAB after entering my username (or YahooID), firefox crashes. This doesn't happen 100% of the time but it does happen often (I'd say 50-60% of the time). The best way to replicate this is simply to keep entering various strings in the YahooID field and then pressing the TAB key (in order to go to the Password field) sooner rather than later the firefox browser will crash. Reproducible: Sometimes Steps to Reproduce: 1. Go to mail.yahoo.com 2. Enter a string in the YahooID (ie. username) field 3. Press the TAB key (expecting to go to the password field) 4. Occassional failure/crash Actual Results: Firefox crashes. Expected Results: Firefox should not crash - if I use the mouse to move between username and password fields, I never saw craches.
Comment 1•17 years ago
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Does this help? - http://kb.mozillazine.org/Firefox_crashes#Yahoo.21_Application_State If not, can you get us a TalkBackID for the firefox crash? - http://kb.mozillazine.org/Talkback
Version: unspecified → 2.0 Branch
Comment 2•17 years ago
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Might be related to 356007. Can you reproduce the crash with a recent nightly build from http://mozilla.org/developer?
Reporter | ||
Comment 3•17 years ago
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I enabled TalkBack and followed the outlined procedure to trigger the crash yet TalkBack never "came on" post firefox crashing (I did/do see the usual dialog with "Tell Microsoft about this problem" but nothing that prompts me to mail the info back to mozilla). I've made sure that TalkBack is enabled (Tools->Add-ons->Talkback is enabled). Do please let me know if I need to do something special to get Talkback to function properly. To address some of the other comments, I didn't see any mention of 'Yahoo' in my "about:plugins" page. A possible refinement to the "how to reproduce this problem" would be that it seems that one should have been previously logged into YahooMail for this problem to be easily reproducable. In other words, I've noticed that pressing TAB post entering the username on a firefox session in which I hadn't logged into YahooMail seems to work OK yet post an initial login and then a subsequent logout from YahooMail the problem is alot easier to reproduce. I'll look into the nightly builds next though I would have loved to see TalkBack functioning properly.
Comment 4•17 years ago
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Strange. Talkback should automagically run when firefox crashes. Bug 356007 seems likely. If you are feeling daring, you can get 2.0.0.4 RC 2 at - http://ftp.mozilla.org/pub/mozilla.org/firefox/nightly/2.0.0.4-candidates/rc2/
Reporter | ||
Comment 5•17 years ago
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OK, after about 12 attempts (and failures) TalkBack finally triggered (not sure why it didn't before) and I sent the back trace (the Incident ID is 'TB32040485Y' and I noted this bug number within the TalkBack comment field for cross-reference). I was also able to see microsoft generate a .dmp file in my user temp directory (I'm guessing thats their equivallent to a 'core' file), so if that would be helpful/useful I'd be more than glad to attach/mail that as well. Feel free to let me know if you guys need anything else now that the talkback info is at hand.
Comment 6•17 years ago
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Thanks for the TalkBackID Your crash is at nsFormFillController::OnTextEntered which means this bug is a dupe of bug 356007 and the problem should be fixed in firefox 2.0.0.4 Thanks for the report and the effort you put in tho!
Status: UNCONFIRMED → RESOLVED
Closed: 17 years ago
Resolution: --- → DUPLICATE
Reporter | ||
Comment 7•17 years ago
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Ah good - this the least we can do to support our Open Source heros ;-) BTW: do please consider including TalkBack's controls (enable, etc) within say Tools->Options->Advanced (or similar) to ease things instead of having people dig through the install directory (which I'm guessing will dismay lots of people from reporting bug properly and overburden the debuggers). Go open source, linux et al and keep up the great work !! Thanks.
Comment 8•17 years ago
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Yeah, the thing with talkback is that mozilla don't have its source-code, and it hasn't been developed for years_ so nothing has been added or changed in it for years. But for firefox 3 a new crash agent is being written, and so should be able to do lots of nice things that talkback currently can't :)
Comment 9•17 years ago
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Marking VERIFIED. I'm glad to see this got resolved and thank you for reporting this to us.
Status: RESOLVED → VERIFIED
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Description
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