Closed
Bug 43489
Opened 24 years ago
Closed 24 years ago
POP: Stop msg download, get msg again, unable to read downloaded msgs
Categories
(MailNews Core :: Networking: POP, defect, P1)
Tracking
(Not tracked)
VERIFIED
FIXED
M18
People
(Reporter: asa, Assigned: Bienvenu)
Details
(Keywords: platform-parity, Whiteboard: [nsbeta3+][nsbeta2-]Fix in hand)
Attachments
(1 file)
(deleted),
text/plain
|
Details |
today's build (062208) unser Mac OS9.
set up an IMAP account, smoketested fine.
set up POP acct, read mail. Sent test mail to bad email address and it was
returned.
went to read return transcript got Alert unknown error.
tried to read other messages got alert unknown error.
restarted and tried again. same result.
note, after dismissing alert dialog, that part of the message pane is not
repainted.
IMAP account still works fine. can read and send messages.
Reporter | ||
Comment 1•24 years ago
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adding smoketest keyword. does anyone else see this?
Keywords: smoketest
Reporter | ||
Comment 2•24 years ago
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updating OS to ALL as blake sees this too in today's win32 (Win ME) moz bits
OS: Mac System 9.0 → All
Hardware: PC → All
Comment 3•24 years ago
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jeff, can you investigate this smoketest blocker?
Assignee: putterman → jefft
Comment 4•24 years ago
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So in order to get this state, you had to read a bounced error message from the
server?
I don't believe this should be listed as a blocker. If reading any message got
you in that state then maybe. But I don't believe this is.
I don't have this problem using Mac OS 9.0 with today's commercial build.
Reporter | ||
Comment 6•24 years ago
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Blake was able to get to this state on win32 without reading abounced message.
I will reinstall and try again but I don't think the bounced message was the
culprit, just included that as details of my process in arriving at the problem.
This is working fine with me with new pop account on Win NT. I don't think this
is a blocker. Clear out smoketest
Severity: blocker → critical
Keywords: smoketest
Comment 11•24 years ago
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This is fine on Mac too.
Comment 12•24 years ago
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Asa, could you try builds after this morning's respin? I don't seem able to
reproduce the problem.
Reporter | ||
Comment 13•24 years ago
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OK unabel to reproduce after re-installing. Will check with Blake before
Resolving.
Comment 14•24 years ago
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wfm on a later build.
Status: ASSIGNED → RESOLVED
Closed: 24 years ago
Resolution: --- → WORKSFORME
Reporter | ||
Comment 16•24 years ago
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OK, I see this again and can easily reproduce it on Mac 071908 mozilla bits.
Steps to reproduce:
1. install mac mozilla
2. launch mozilla messenger
3. set up POP account
4. set POP account to leave messages on server (not sure if it's necessary but
I'm not trying it without this)
5. select inbox of pop account
6. click on the Get Msg button
7. hit stop after only a few messages have downloaded.
8. read a message or tow
9. click on Get Msg button again
10.hit stop after a few more messages have downloaded.
11.read messages from the second set.
actual results: I get an Alert "unknown error" when attempting to read any
messages that were not downloaded in the first attempt.
expected behavior: I should be able to read all POP messages.
additional information. debug output on the way. the Protocol Log described on
http://www.mozilla.org/quality/mailnews/mail-troubleshoot.html does not seem to
work for POP (another bug?).
Status: VERIFIED → REOPENED
Resolution: WORKSFORME → ---
Reporter | ||
Comment 17•24 years ago
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Reporter | ||
Comment 18•24 years ago
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This is specific to POP and should probably be moved to Networking POP.
Updating component.
Component: Mail Window Front End → Networking - POP
Comment 19•24 years ago
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I can reproduce this with 2000-07-19-12 commercial build on mac OS 9.0.
Thanks for the clear steps, Asa!
Also, to clarify the results: You can not read these messages even after exit,
relaunch and another Get Msg with successful login! They continue to get the
"unknown error" and are inaccessible.
nominating nsbeta3 (at least)
Keywords: nsbeta3
Comment 20•24 years ago
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I don't see the problem with NT 4.0 or linux rh6.0, so I'm adding pp keyword.
Keywords: pp
Reporter | ||
Comment 21•24 years ago
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updating Platform from ALL to Macintosh. I also am unable to repro on win32 NT
or 98
Hardware: All → Macintosh
Comment 22•24 years ago
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hmm, being unable to read these POP messages again is serious. I'm nominating
for nsbeta2. POP protocol is fairly popular. I'm not quite sure how many
people may stop a POP download, but the problem is that the 2nd set of messages
gotten after pressing Get Msgs again can never be read.
Keywords: nsbeta2
Comment 23•24 years ago
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I'd probably argue against fixing this for beta2. I don't think I'd pull it off
the wire if it's mac only and you have to interrupt the original pop download to
see it. My two cents anyway....but your right PDT should have a chance to make
this call.
Comment 24•24 years ago
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Putting on [nsbeta2-] radar. Not critical to beta2.
Whiteboard: [nsbeta2-]
Comment 26•24 years ago
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+ per mail triage
Summary: Alert unknown error when trying to read POP mail message → POP: Stop msg download, get msg again, unable to read downloaded msgs
Whiteboard: [nsbeta2-] → [nsbeta3+][nsbeta2-]
Assignee | ||
Comment 27•24 years ago
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If this is mac only, I won't be able to help much.
Assignee | ||
Comment 28•24 years ago
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If this is mac only, I bet the problem is that we're not closing the inbox file,
so that when we try to open it for write the second time, it fails. I can look
at that part of it, but I won't be able to verify anything because I don't have
a mac at home.
Assignee: jefft → bienvenu
Status: REOPENED → NEW
Comment 29•24 years ago
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I have no mac at home either but perhaps we can get a build going at work on
tuesday, (since my mac is actually talking to the network :))
Assignee | ||
Comment 30•24 years ago
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As I thought, we're not closing the inbox file, because the stop notification is
never getting through to the pop3 protocol. I have a fix in hand.
Status: NEW → ASSIGNED
Priority: P3 → P1
Whiteboard: [nsbeta3+][nsbeta2-] → [nsbeta3+][nsbeta2-]Fix in hand
Reporter | ||
Comment 31•24 years ago
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sweet!
Assignee | ||
Comment 32•24 years ago
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I can't test this on the mac, but if my theory is right, it should be fixed.
Status: ASSIGNED → RESOLVED
Closed: 24 years ago → 24 years ago
Resolution: --- → FIXED
Reporter | ||
Comment 33•24 years ago
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This works now. Thanks bienvenu. Verified with 081404 Mac mozilla build on
OS9. I tested this quite a few times and all seems well. Verified!
Status: RESOLVED → VERIFIED
Comment 34•23 years ago
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*** Bug 87601 has been marked as a duplicate of this bug. ***
Updated•20 years ago
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Product: MailNews → Core
Updated•16 years ago
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Product: Core → MailNews Core
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Description
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