Closed Bug 460525 Opened 16 years ago Closed 16 years ago

numerous copies of email received, crash on receipt or viewing of the POP email from specific address

Categories

(Thunderbird :: General, defect)

x86
Windows Vista
defect
Not set
critical

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 460058

People

(Reporter: marinebio72, Unassigned)

Details

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1b2pre) Gecko/20081015 Minefield/3.1b2pre Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1b2pre) Gecko/20081015 Lightning/1.0pre Shredder/3.0b1pre Upon reading/selecting mail from a specific address, Mozilla thunderbird will crash out, and on reload will continue downloading multiple additional copies until all are deleted. I have received two emails in the last few days from this address, both of which crash out Shredder. It both crashes out on receipt of this email, and when I attempt to select it. I attach as much information as I have from the email (got it off the netmail side). My only guess is the abnormally long MessageID [STUDENTS]: Scheduled Netlocker Maintenance October 21st Reply Reply All QuickReply Forward Delete Hide Headers Translate Printer Friendly Cancel Send Save Copy Reply All From: help@law.harvard.edu Date: 10/17/2008 3:54:31 PM To: students@lists.law.harvard.edu Return-Path: <owner-students@lists.law.harvard.edu> Received: from 10.1.107.101 unverified ([10.1.107.101]) by hlsmtp02la.mail2world.com with Mail2World SMTP Server; Fri, 17 Oct 2008 11:53:31 -0700 Received: from relay.law.harvard.edu (hlsrelay1.law.harvard.edu [140.247.209.39])by HLDE01OC.MAIL2WORLD.COM (Postfix) with ESMTP id CA3E54444A2;Fri, 17 Oct 2008 10:36:14 -0700 (PDT) Received: from lists.law.harvard.edu (hlsowa.law.harvard.edu [140.247.200.13])by relay.law.harvard.edu (Postfix) with ESMTP id C55282800B0;Fri, 17 Oct 2008 14:54:28 -0400 (EDT) Received: by lists.law.harvard.edu (Postfix)id 6623E89006A; Fri, 17 Oct 2008 14:54:27 -0400 (EDT) Delivered-To: students-1857@lists.law.harvard.edu Received: by lists.law.harvard.edu (Postfix, from userid 28)id 4A9CE89006F; Fri, 17 Oct 2008 14:54:27 -0400 (EDT) From: help@law.harvard.edu To: students@lists.law.harvard.edu Subject: [STUDENTS]: Scheduled Netlocker Maintenance October 21st Sender: owner-students@lists.law.harvard.edu Precedence: bulk Reply-To: help@law.harvard.edu Message-Id: <20081017185427.4A9CE89006F@lists.law.harvard.edu> Date: Fri, 17 Oct 2008 14:54:27 -0400 (EDT) Good Morning, HLS will be conducting routine maintenance to the Netlocker servers on Tuesday, October 21st, from 7:00 am - 7:30 am. Please be sure to log out of Netlocker before the time of this maintenance window. If you experience problems with Netlocker after this maintenance window, please call the Student Help Desk at XXX-XXX-XXXX or email X@X.X. Thank you, The ITS Team . Reproducible: Always Steps to Reproduce: 1.receive particular email from address 2.either download it or click on it 3.crash Actual Results: Crashes out tbird, and receives numerous copies of same email Expected Results: be able to read it, and only receive one properly. Add-ons: {e2fda1a4-762b-4020-b5ad-a41df1933103}:1.0pre,lightning-nightly-updater@olive:0.9.081002,lookout@aron.rubin:1.2.2,{a62ef8ec-5fdc-40c2-873c-223b8a6925cc}:0.6pre,{12345678-1234-1234-1234-123456789abc}:0.1.06,{E2F592C8-CCD4-4951-9F93-6DFA76C4B062}:1.8.36,{972ce4c6-7e08-4474-a285-3208198ce6fd}:2.0 BuildID: 20081015031353 CrashTime: 1224279035 Email: [redacted] InstallTime: 1224080978 ProductName: Thunderbird SecondsSinceLastCrash: 37 StartupTime: 1224279014 Theme: nautipolis URL: UserID: 544d4629-3017-484f-9836-50c3d986e4b3 Vendor: Version: 3.0b1pre This report also contains technical information about the state of the application when it crashed.
Version: unspecified → Trunk
the only way to get thunderbird to stop crashing is by deleting all copies locally, and then off the POP server so that it will not attempt redownloading. when there is only one copy downloaded, it means that you have to delete something else with it in order to keep from having mozilla crash when attempting to open it. it should also be noted that the address these are arriving from is legit and trusted.
Please try a new nightly later than the 16/17th. This appears to be a duplicate of bug 460058 which we have already fixed. I'll mark it as duplicate now, please reopen if the problem persists on nightlies after the 16th.
Status: UNCONFIRMED → RESOLVED
Closed: 16 years ago
Resolution: --- → DUPLICATE
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