Closed
Bug 512432
Opened 15 years ago
Closed 15 years ago
"Web login required (Failure)" "Login to server imap.googlemail.com failed" due to CAPTCHA
Categories
(Thunderbird :: Account Manager, defect)
Tracking
(Not tracked)
RESOLVED
INVALID
People
(Reporter: andrej.machacek, Unassigned)
References
(Blocks 1 open bug)
Details
(Whiteboard: [support][workaround comment #1])
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US) AppleWebKit/530.5 (KHTML, like Gecko) Chrome/2.0.172.39 Safari/530.5 Build Identifier: 2.0.0.23 (20090812) I am using Thunderbird to access two Gmail IMAP accounts. One works fine, but the other stopped syncing / working in the past few weeks - I am always asked for the password and upon entering what I know is the right password I get the above error message, followed by the second error message. I have checked the account setup details which match those for the second account that is working. I have deleted and re-set-up the non-working email account. None of it seems to work though. Can you please help please?? Reproducible: Always Steps to Reproduce: 1.click 'Get Mail' 2. enter the password 3. get the two error messages, one after the other Actual Results: login fails and email account does not synchronise Expected Results: I expect the account to synchronise, as it used to until a few weeks ago none
Comment 1•15 years ago
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Have you tried the "Unlock CAPTCHA" page?
Updated•15 years ago
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Whiteboard: [support]
Comment 2•15 years ago
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Can you check that imap/pop is enabled in the gmail UI ?
Comment 3•15 years ago
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Reporter you can resolve your issue with comment #1 or comment #2?
Whiteboard: [support] → [support][closeme 2009-10-02]
Reporter | ||
Updated•15 years ago
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Status: UNCONFIRMED → RESOLVED
Closed: 15 years ago
Resolution: --- → FIXED
Reporter | ||
Comment 4•15 years ago
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thank you - comment #1 seems to have done the trick. Much obliged
Comment 5•15 years ago
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-> WFM. Fixed is used for bugs with known patches. https://bugzilla.mozilla.org/page.cgi?id=fields.html#resolution
Resolution: FIXED → WORKSFORME
Whiteboard: [support][closeme 2009-10-02] → [support][workaround comment #1]
Updated•15 years ago
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Resolution: WORKSFORME → INVALID
Updated•15 years ago
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Blocks: tb-gmailWIP
Summary: "Web login required (Failure)" "Login to server imap.googlemail.com failed" → "Web login required (Failure)" "Login to server imap.googlemail.com failed" due to CAPTCHA
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Description
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