Closed Bug 512432 Opened 15 years ago Closed 15 years ago

"Web login required (Failure)" "Login to server imap.googlemail.com failed" due to CAPTCHA

Categories

(Thunderbird :: Account Manager, defect)

x86
Windows Vista
defect
Not set
major

Tracking

(Not tracked)

RESOLVED INVALID

People

(Reporter: andrej.machacek, Unassigned)

References

(Blocks 1 open bug)

Details

(Whiteboard: [support][workaround comment #1])

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US) AppleWebKit/530.5 (KHTML, like Gecko) Chrome/2.0.172.39 Safari/530.5
Build Identifier: 2.0.0.23 (20090812)

I am using Thunderbird to access two Gmail IMAP accounts. One works fine, but the other stopped syncing / working in the past few weeks - I am always asked for the password and upon entering what I know is the right password I get the above error message, followed by the second error message. 
I have checked the account setup details which match those for the second account that is working. I have deleted and re-set-up the non-working email account. 
None of it seems to work though. Can you please help please??

Reproducible: Always

Steps to Reproduce:
1.click 'Get Mail'
2. enter the password
3. get the two error messages, one after the other
Actual Results:  
login fails and email account does not synchronise

Expected Results:  
I expect the account to synchronise, as it used to until a few weeks ago

none
Keywords: access
Keywords: access
Have you tried the "Unlock CAPTCHA" page?
Whiteboard: [support]
Can you check that imap/pop is enabled in the gmail UI ?
Reporter you can resolve your issue with comment #1 or comment #2?
Whiteboard: [support] → [support][closeme 2009-10-02]
Status: UNCONFIRMED → RESOLVED
Closed: 15 years ago
Resolution: --- → FIXED
thank you - comment #1 seems to have done the trick. Much obliged
-> WFM. Fixed is used for bugs with known patches.

https://bugzilla.mozilla.org/page.cgi?id=fields.html#resolution
Resolution: FIXED → WORKSFORME
Whiteboard: [support][closeme 2009-10-02] → [support][workaround comment #1]
Resolution: WORKSFORME → INVALID
Blocks: tb-gmailWIP
Summary: "Web login required (Failure)" "Login to server imap.googlemail.com failed" → "Web login required (Failure)" "Login to server imap.googlemail.com failed" due to CAPTCHA
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