User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/532.0 (KHTML, like Gecko) Chrome/3.0.195.33 Safari/532.0 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.4pre) Gecko/20090929 Shredder/3.0b4 Whenever I exit Shredder, it will reopen by itself 2-3 seconds afterwards. The only way to stop it is to kill the process with task manager. Reproducible: Always Steps to Reproduce: 1.open Thunderbird 2.close it with File\Exit or X 3.wait for it to reappear Actual Results: it just reopens infinitly Expected Results: shut down

Do you have addons and themes in shredder ? Does it happens all the time shredder wants to quit ? How do you feel following these instructions https://developer.mozilla.org/en/How_to_get_a_stacktrace_with_WinDbg (replace firefox with Thunderbird) and get us a stack trace when it's half quitted ?

it happens every single time and for as long as I don't shut it down with task manager. I'll do the procedure a bit later today after class or tomorrow when I have the time.

I installed the debugger and tried to follow the procedure written on the page. First of all, I could not download the symbols as required I entered the commands written on the page: .sympath SRV*c:\symbols*http://symbols.mozilla.org/firefox .symfix+ c:\symbols .reload /f I substituted firefox with thunderbird in the first command and also tried as is. Both times I would get something like this: *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files (x86)\Shredder 3.0 Beta 4\plc4.dll - .*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files (x86)\Shredder 3.0 Beta 4\plds4.dll - .*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files (x86)\Shredder 3.0 Beta 4\smime3.dll - .*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files (x86)\Shredder 3.0 Beta 4\nss3.dll - .*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files (x86)\Shredder 3.0 Beta 4\nssutil3.dll - .*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files (x86)\Shredder 3.0 Beta 4\ssl3.dll - .*** WARNING: Unable to verify checksum for C:\Program Files (x86)\Shredder 3.0 Beta 4\NSLDAP32V60.dll *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files (x86)\Shredder 3.0 Beta 4\NSLDAP32V60.dll - .*** WARNING: Unable to verify checksum for C:\Program Files (x86)\Shredder 3.0 Beta 4\NSLDAPPR32V60.dll *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files (x86)\Shredder 3.0 Beta 4\NSLDAPPR32V60.dll - ......*** ERROR: Symbol file could not be found. Defaulted to export symbols for thunderbird.exe - .*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files (x86)\Shredder 3.0 Beta 4\nspr4.dll - .*** WARNING: Unable to verify checksum for C:\Program Files (x86)\Shredder 3.0 Beta 4\js6450.dll *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files (x86)\Shredder 3.0 Beta 4\js6450.dll - ..*** WARNING: Unable to verify checksum for C:\Program Files (x86)\Shredder 3.0 Beta 4\sqlite3.dll *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files (x86)\Shredder 3.0 Beta 4\sqlite3.dll - .*** WARNING: Unable to verify checksum for C:\Program Files (x86)\Shredder 3.0 Beta 4\xpcom_core.dll *** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files (x86)\Shredder 3.0 Beta 4\xpcom_core.dll I still proceeded to see if I could get a result nonetheless and tried to input the next command: .logopen /t c:\thunderbird-debug.log Again nothing worked. I would get a message like this: Log file could not be opened I thought maybe I was supposed to create the file and tried to make a dummy one using notepad and naming it "thunderbird-debug.log" No luck with this either. Can someone explain to me how I'm supposed to be doing this as I have absolutly no clue.

(In reply to comment #3) > I installed the debugger and tried to follow the procedure written on the page. > First of all, I could not download the symbols as required I entered the > commands written on the page: > > .sympath SRV*c:\symbols*http://symbols.mozilla.org/firefox > .symfix+ c:\symbols Make sure that this directory exists and that anybody can write in it. > .reload /f > > I substituted firefox with thunderbird in the first command and also tried as > is. Both times I would get something like this: > > *** ERROR: Symbol file could not be found. Defaulted to export symbols for > C:\Program Files (x86)\Shredder 3.0 Beta 4\plc4.dll - > .*** ERROR: Symbol file could not be found. Defaulted to export symbols for > C:\Program Files (x86)\Shredder 3.0 Beta 4\plds4.dll - > .*** ERROR: Symbol file could not be found. Defaulted to export symbols for > C:\Program Files (x86)\Shredder 3.0 Beta 4\smime3.dll - > .*** ERROR: Symbol file could not be found. Defaulted to export symbols for > C:\Program Files (x86)\Shredder 3.0 Beta 4\nss3.dll - > .*** ERROR: Symbol file could not be found. Defaulted to export symbols for > C:\Program Files (x86)\Shredder 3.0 Beta 4\nssutil3.dll - > .*** ERROR: Symbol file could not be found. Defaulted to export symbols for > C:\Program Files (x86)\Shredder 3.0 Beta 4\ssl3.dll - > .*** WARNING: Unable to verify checksum for C:\Program Files (x86)\Shredder 3.0 > Beta 4\NSLDAP32V60.dll > *** ERROR: Symbol file could not be found. Defaulted to export symbols for > C:\Program Files (x86)\Shredder 3.0 Beta 4\NSLDAP32V60.dll - > .*** WARNING: Unable to verify checksum for C:\Program Files (x86)\Shredder 3.0 > Beta 4\NSLDAPPR32V60.dll > *** ERROR: Symbol file could not be found. Defaulted to export symbols for > C:\Program Files (x86)\Shredder 3.0 Beta 4\NSLDAPPR32V60.dll - > ......*** ERROR: Symbol file could not be found. Defaulted to export symbols > for thunderbird.exe - > .*** ERROR: Symbol file could not be found. Defaulted to export symbols for > C:\Program Files (x86)\Shredder 3.0 Beta 4\nspr4.dll - > .*** WARNING: Unable to verify checksum for C:\Program Files (x86)\Shredder 3.0 > Beta 4\js6450.dll > *** ERROR: Symbol file could not be found. Defaulted to export symbols for > C:\Program Files (x86)\Shredder 3.0 Beta 4\js6450.dll - > ..*** WARNING: Unable to verify checksum for C:\Program Files (x86)\Shredder > 3.0 Beta 4\sqlite3.dll > *** ERROR: Symbol file could not be found. Defaulted to export symbols for > C:\Program Files (x86)\Shredder 3.0 Beta 4\sqlite3.dll - > .*** WARNING: Unable to verify checksum for C:\Program Files (x86)\Shredder 3.0 > Beta 4\xpcom_core.dll > *** ERROR: Symbol file could not be found. Defaulted to export symbols for > C:\Program Files (x86)\Shredder 3.0 Beta 4\xpcom_core.dll > > I still proceeded to see if I could get a result nonetheless and tried to input > the next command: > > .logopen /t c:\thunderbird-debug.log Yes this sis due to the fact that under windows 7 c:\ is protected, so you should direct the log to be written in maybe Docuement settings\ , a place where you usually write files. > Again nothing worked. I would get a message like this: > > Log file could not be opened > > I thought maybe I was supposed to create the file and tried to make a dummy one > using notepad and naming it "thunderbird-debug.log" > > No luck with this either. Can someone explain to me how I'm supposed to be > doing this as I have absolutly no clue. I hope the above helps.

The program: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.5) Gecko/20091126 Shredder/3.0 I have it installed on: Microsoft Windows 7 Professional (6.1 Build 7600). Every time I try to quit the e-mail application it pops up again after a few seconds. I'm using IMAP4 account if it is a hint for you. Regards, Michal

Some preinstalled tools automatically restarts "defaulted mailer" always by default(i.e. You requested so.) Next is an example of such one on ThinkPad by IBM. > http://forums.mozillazine.org/viewtopic.php?f=39&t=332269&st=0&sk=t&sd=a&start=0 What is automatically restarted if other than Tb(Windows Mail on Win 7?) is set as default mailer?

I've checked the settings of the default internet programs and reset them to "Windows Live Messenger" for both the email client and newsgroup client to no avail. Shredder reinstates itself every time I try to close it normally. There is no such option at tools -> options -> general settings -> as "use thunderbird as the default email application" so there is nothing to uncheck in Shredder. What I did is that Shredder no longer check if it is a default email client in the system. Still in trouble so.

When debugging the bug disappears for both: thunderbird process started from debugger and thunderbird process attached to. When I start Thunderbird.exe and do not attach to it from the debugger the bug appears. It's irrelevant whether thunderbird is default mail or news client. Attached please find log from debugger: Opened log file 'c:\temp\thunder_0b14_2009-11-30_18-37-23-806' 0:000> .childdbg 1 Processes created by the current process will be debugged 0:000> .tlist 0n0 System Process 0n4 System 0n312 smss.exe 0n448 csrss.exe 0n516 wininit.exe 0n548 csrss.exe 0n584 services.exe 0n608 winlogon.exe 0n636 lsass.exe 0n644 lsm.exe 0n736 svchost.exe 0n816 svchost.exe 0n864 atiesrxx.exe 0n936 svchost.exe 0n980 svchost.exe 0n1016 svchost.exe 0n752 svchost.exe 0n1104 atieclxx.exe 0n1220 svchost.exe 0n1352 spoolsv.exe 0n1412 svchost.exe 0n1500 agr64svc.exe 0n1536 ekrn.exe 0n1592 ePowerSvc.exe 0n1612 svchost.exe 0n1676 GregHSRW.exe 0n1716 MWLService.exe 0n1748 IScheduleSvc.exe 0n1792 SchedulerSvc.exe 0n1832 UpdaterService.exe 0n1904 winvnc.exe 0n1980 svchost.exe 0n2004 WLIDSVC.EXE 0n2264 SearchIndexer.exe 0n2556 WLIDSVCM.EXE 0n2580 svchost.exe 0n2612 winvnc.exe 0n1900 sppsvc.exe 0n2668 wmpnetwk.exe 0n640 WmiPrvSE.exe 0n1760 taskhost.exe 0n1492 dwm.exe 0n348 explorer.exe 0n3080 mwlDaemon.exe 0n3104 RAVCpl64.exe 0n3112 PLFSetI.exe 0n3120 ePowerTray.exe 0n3128 egui.exe 0n3140 Apoint.exe 0n3452 unsecapp.exe 0n3620 ApMsgFwd.exe 0n3652 ApntEx.exe 0n3676 conhost.exe 0n3684 Hidfind.exe 0n3764 ePowerEvent.exe 0n3972 BackupManagerTray.exe 0n3980 EgisUpdate.exe 0n4084 LManager.exe 0n4092 ArcadeDeluxeAgent.exe 0n3096 PMVService.exe 0n3840 MOM.exe 0n4076 CCC.exe 0n264 firefox.exe 0n3360 Procmon.exe 0n3544 Procmon64.exe 0n956 procexp.exe 0n2500 procexp64.exe 0n3440 taskmgr.exe 0n2568 cmd.exe 0n2968 conhost.exe 0n2836 windbg.exe 0n1288 thunderbird.exe 0:000> sxn gp 0:000> lm start end module name 00000000`00020000 00000000`0002a000 plc4 (deferred) 00000000`000d0000 00000000`000d8000 plds4 (deferred) 00000000`000e0000 00000000`000ff000 smime3 (deferred) 00000000`00100000 00000000`00109000 NSLDAPPR32V60 (deferred) 00000000`00150000 00000000`00169000 nssutil3 (deferred) 00000000`00170000 00000000`0019a000 ssl3 (deferred) 00000000`001a0000 00000000`001d6000 NSLDAP32V60 (deferred) 00000000`00310000 00000000`003e1000 nss3 (deferred) 00000000`6e750000 00000000`6e823000 MOZCRT19 (deferred) 00000000`773f0000 00000000`774ea000 USER32 (deferred) 00000000`774f0000 00000000`7760f000 kernel32 (deferred) 00000000`77610000 00000000`777bb000 ntdll (pdb symbols) c:\symbols\ntdll.pdb\CFF40300FD804691B73E12CF2A150EE02\ntdll.pdb 00000001`3f930000 00000001`40c03000 thunderbird (deferred) 00000001`80000000 00000001`80038000 nspr4 (deferred) 000007fe`ec810000 000007fe`ec8de000 sqlite3 (deferred) 000007fe`ec8e0000 000007fe`ec9c0000 js6450 (deferred) 000007fe`f2500000 000007fe`f25ae000 xpcom_core (deferred) 000007fe`f9210000 000007fe`f9219000 WSOCK32 (deferred) 000007fe`f9910000 000007fe`f9980000 WINSPOOL (deferred) 000007fe`fb250000 000007fe`fb28b000 WINMM (deferred) 000007fe`fb390000 000007fe`fb397000 MSIMG32 (deferred) 000007fe`fc1a0000 000007fe`fc394000 COMCTL32 (deferred) 000007fe`fc6e0000 000007fe`fc6ec000 VERSION (deferred) 000007fe`fd7d0000 000007fe`fd83b000 KERNELBASE (deferred) 000007fe`fd940000 000007fe`fd95f000 sechost (deferred) 000007fe`fd960000 000007fe`fda2a000 USP10 (deferred) 000007fe`fda30000 000007fe`fdaa1000 SHLWAPI (deferred) 000007fe`fdab0000 000007fe`fdafd000 WS2_32 (deferred) 000007fe`fdb00000 000007fe`fdd01000 ole32 (deferred) 000007fe`fddd0000 000007fe`fded9000 MSCTF (deferred) 000007fe`fdf30000 000007fe`fdfcf000 msvcrt (deferred) 000007fe`fdfd0000 000007fe`fe0fe000 RPCRT4 (deferred) 000007fe`fe100000 000007fe`fe12e000 IMM32 (deferred) 000007fe`fe130000 000007fe`fe138000 NSI (deferred) 000007fe`fe140000 000007fe`fe21b000 ADVAPI32 (deferred) 000007fe`fe2a0000 000007fe`fe377000 OLEAUT32 (deferred) 000007fe`fe380000 000007fe`ff106000 SHELL32 (deferred) 000007fe`ff110000 000007fe`ff1a8000 COMDLG32 (deferred) 000007fe`ff720000 000007fe`ff787000 GDI32 (deferred) 000007fe`ff910000 000007fe`ff91e000 LPK (deferred) 0:000> g ModLoad: 000007fe`fbe20000 000007fe`fbe76000 C:\Windows\system32\uxtheme.dll ModLoad: 000007fe`fb9f0000 000007fe`fba08000 C:\Windows\system32\dwmapi.dll ModLoad: 000007fe`fd4a0000 000007fe`fd4af000 C:\Windows\system32\CRYPTBASE.dll ModLoad: 000007fe`ff540000 000007fe`ff717000 C:\Windows\system32\SETUPAPI.dll ModLoad: 000007fe`fd620000 000007fe`fd656000 C:\Windows\system32\CFGMGR32.dll ModLoad: 000007fe`fd920000 000007fe`fd93a000 C:\Windows\system32\DEVOBJ.dll ModLoad: 000007fe`fdd30000 000007fe`fddc9000 C:\Windows\system32\CLBCatQ.DLL ModLoad: 000007fe`fbe80000 000007fe`fbfac000 C:\Windows\system32\propsys.dll ModLoad: 000007fe`fb360000 000007fe`fb38d000 C:\Windows\system32\ntmarta.dll ModLoad: 000007fe`fdee0000 000007fe`fdf30000 C:\Windows\system32\WLDAP32.dll ModLoad: 000007fe`fd570000 000007fe`fd57f000 C:\Windows\system32\profapi.dll ModLoad: 000007fe`fcdb0000 000007fe`fce04000 C:\Windows\system32\mswsock.dll ModLoad: 000007fe`fc7b0000 000007fe`fc7b7000 C:\Windows\System32\wshtcpip.dll ModLoad: 000007fe`fac90000 000007fe`facb7000 C:\Windows\system32\iphlpapi.dll ModLoad: 000007fe`fac80000 000007fe`fac8b000 C:\Windows\system32\WINNSI.DLL ModLoad: 000007fe`fa830000 000007fe`fa848000 C:\Windows\system32\dhcpcsvc.DLL ModLoad: 000007fe`fa540000 000007fe`fa551000 C:\Windows\system32\dhcpcsvc6.DLL ModLoad: 000007fe`fa520000 000007fe`fa53d000 C:\Program Files (x86)\Shredder\components\jar50.dll ModLoad: 000007fe`fb230000 000007fe`fb245000 C:\Windows\system32\NLAapi.dll ModLoad: 000007fe`fcc30000 000007fe`fcc8b000 C:\Windows\system32\DNSAPI.dll ModLoad: 000007fe`f7730000 000007fe`f773b000 C:\Windows\System32\winrnr.dll ModLoad: 000007fe`f7710000 000007fe`f7725000 C:\Windows\system32\napinsp.dll ModLoad: 000007fe`f76f0000 000007fe`f7709000 C:\Windows\system32\pnrpnsp.dll ModLoad: 00000000`73230000 00000000`7325e000 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL ModLoad: 00000000`777e0000 00000000`777e7000 C:\Windows\system32\PSAPI.DLL ModLoad: 000007fe`fce10000 000007fe`fce27000 C:\Windows\system32\CRYPTSP.dll ModLoad: 000007fe`fcb10000 000007fe`fcb57000 C:\Windows\system32\rsaenh.dll ModLoad: 000007fe`fd550000 000007fe`fd564000 C:\Windows\system32\RpcRtRemote.dll ModLoad: 000007fe`f8060000 000007fe`f8089000 C:\Windows\system32\t2embed.dll ModLoad: 000007fe`fb7d0000 000007fe`fb8fa000 C:\Windows\system32\WindowsCodecs.dll ModLoad: 000007fe`fd440000 000007fe`fd497000 C:\Windows\system32\apphelp.dll ModLoad: 00000000`10000000 00000000`10026000 C:\Program Files (x86)\EgisTec\MyWinLocker 3\x64\psdprotect.dll ModLoad: 000007fe`f9980000 000007fe`f9aa5000 C:\Windows\system32\dbghelp.dll ModLoad: 00000000`029f0000 00000000`02a38000 C:\Program Files (x86)\EgisTec\MyWinLocker 3\x64\sysenv.dll ModLoad: 000007fe`fb9b0000 000007fe`fb9e5000 C:\Windows\system32\XmlLite.dll ModLoad: 000007fe`fb660000 000007fe`fb676000 C:\Windows\system32\NETAPI32.dll ModLoad: 000007fe`fb650000 000007fe`fb65c000 C:\Windows\system32\netutils.dll ModLoad: 000007fe`fd300000 000007fe`fd323000 C:\Windows\system32\srvcli.dll ModLoad: 000007fe`fb630000 000007fe`fb645000 C:\Windows\system32\wkscli.dll ModLoad: 000007fe`fb610000 000007fe`fb624000 C:\Windows\system32\SAMCLI.DLL ModLoad: 000007fe`fad60000 000007fe`fad95000 C:\Windows\system32\EhStorShell.dll ModLoad: 000007fe`f74e0000 000007fe`f755e000 C:\Windows\System32\cscui.dll ModLoad: 000007fe`fad50000 000007fe`fad5c000 C:\Windows\System32\CSCDLL.dll ModLoad: 000007fe`f8020000 000007fe`f802f000 C:\Windows\system32\CSCAPI.dll ModLoad: 000007fe`f7460000 000007fe`f74e0000 C:\Windows\system32\ntshrui.dll ModLoad: 000007fe`fb160000 000007fe`fb16b000 C:\Windows\system32\slc.dll ModLoad: 00000000`02f60000 00000000`02faa000 C:\Program Files\Acer\Acer ePower Management\SysHook.dll ModLoad: 000007fe`f23c0000 000007fe`f245c000 C:\Windows\system32\mscms.dll ModLoad: 000007fe`fc8d0000 000007fe`fc8ee000 C:\Windows\system32\USERENV.dll ModLoad: 00000000`03d70000 00000000`03da2000 C:\Program Files (x86)\Shredder\softokn3.dll ModLoad: 00000000`03e50000 00000000`03e72000 C:\Program Files (x86)\Shredder\nssdbm3.dll ModLoad: 00000000`04160000 00000000`041c7000 C:\Program Files (x86)\Shredder\freebl3.dll ModLoad: 00000000`03e80000 00000000`03edd000 C:\Program Files (x86)\Shredder\nssckbi.dll ModLoad: 000007fe`fcda0000 000007fe`fcda7000 C:\Windows\System32\wship6.dll ModLoad: 000007fe`f8010000 000007fe`f8018000 C:\Windows\system32\rasadhlp.dll ModLoad: 000007fe`faa90000 000007fe`faae3000 C:\Windows\System32\fwpuclnt.dll Symbol search path is: SRV*c:\symbols*http://symbols.mozilla.org/firefox;srv* Executable search path is: ModLoad: 00000001`3f930000 00000001`40c03000 thunderbird.exe ModLoad: 00000000`77610000 00000000`777bb000 ntdll.dll ModLoad: 00000000`774f0000 00000000`7760f000 C:\Windows\system32\kernel32.dll ntdll!NtWaitForMultipleObjects+0xa: 00000000`7766046a c3 ret =================================================================== Opened log file 'c:\temp\firefox-debug_0edc_2009-11-30_18-59-51-876.log' *** wait with pending attach Symbol search path is: SRV*c:\symbols*http://symbols.mozilla.org/thunderbird;SRV*c:\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: ModLoad: 00000001`3f640000 00000001`40913000 C:\Program Files (x86)\Shredder\thunderbird.exe ModLoad: 00000000`77610000 00000000`777bb000 C:\Windows\SYSTEM32\ntdll.dll ModLoad: 00000000`774f0000 00000000`7760f000 C:\Windows\system32\kernel32.dll ModLoad: 000007fe`fd7d0000 000007fe`fd83b000 C:\Windows\system32\KERNELBASE.dll ModLoad: 000007fe`ec830000 000007fe`ec910000 C:\Program Files (x86)\Shredder\js6450.dll ModLoad: 00000001`80000000 00000001`80038000 C:\Program Files (x86)\Shredder\nspr4.dll ModLoad: 000007fe`fe140000 000007fe`fe21b000 C:\Windows\system32\ADVAPI32.dll ModLoad: 000007fe`fdf30000 000007fe`fdfcf000 C:\Windows\system32\msvcrt.dll ModLoad: 000007fe`fd940000 000007fe`fd95f000 C:\Windows\SYSTEM32\sechost.dll ModLoad: 000007fe`fdfd0000 000007fe`fe0fe000 C:\Windows\system32\RPCRT4.dll ModLoad: 000007fe`f9210000 000007fe`f9219000 C:\Windows\system32\WSOCK32.dll ModLoad: 000007fe`fdab0000 000007fe`fdafd000 C:\Windows\system32\WS2_32.dll ModLoad: 000007fe`fe130000 000007fe`fe138000 C:\Windows\system32\NSI.dll ModLoad: 000007fe`fb250000 000007fe`fb28b000 C:\Windows\system32\WINMM.dll ModLoad: 00000000`773f0000 00000000`774ea000 C:\Windows\system32\USER32.dll ModLoad: 000007fe`ff720000 000007fe`ff787000 C:\Windows\system32\GDI32.dll ModLoad: 000007fe`ff910000 000007fe`ff91e000 C:\Windows\system32\LPK.dll ModLoad: 000007fe`fd960000 000007fe`fda2a000 C:\Windows\system32\USP10.dll ModLoad: 00000000`747c0000 00000000`74893000 C:\Program Files (x86)\Shredder\MOZCRT19.dll ModLoad: 000007fe`f2500000 000007fe`f25ae000 C:\Program Files (x86)\Shredder\xpcom_core.dll ModLoad: 00000000`00020000 00000000`0002a000 C:\Program Files (x86)\Shredder\plc4.dll ModLoad: 00000000`000d0000 00000000`000d8000 C:\Program Files (x86)\Shredder\plds4.dll ModLoad: 000007fe`fe380000 000007fe`ff106000 C:\Windows\system32\SHELL32.dll ModLoad: 000007fe`fda30000 000007fe`fdaa1000 C:\Windows\system32\SHLWAPI.dll ModLoad: 000007fe`fdb00000 000007fe`fdd01000 C:\Windows\system32\ole32.dll ModLoad: 000007fe`fc6e0000 000007fe`fc6ec000 C:\Windows\system32\VERSION.dll ModLoad: 00000000`000e0000 00000000`000ff000 C:\Program Files (x86)\Shredder\smime3.dll ModLoad: 00000000`002a0000 00000000`00371000 C:\Program Files (x86)\Shredder\nss3.dll ModLoad: 00000000`00100000 00000000`00119000 C:\Program Files (x86)\Shredder\nssutil3.dll ModLoad: 00000000`00120000 00000000`0014a000 C:\Program Files (x86)\Shredder\ssl3.dll ModLoad: 00000000`00150000 00000000`00186000 C:\Program Files (x86)\Shredder\NSLDAP32V60.dll ModLoad: 00000000`00190000 00000000`00199000 C:\Program Files (x86)\Shredder\NSLDAPPR32V60.dll ModLoad: 000007fe`ec920000 000007fe`ec9ee000 C:\Program Files (x86)\Shredder\sqlite3.dll ModLoad: 000007fe`ff110000 000007fe`ff1a8000 C:\Windows\system32\COMDLG32.dll ModLoad: 000007fe`fc1a0000 000007fe`fc394000 C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_fa645303170382f6\COMCTL32.dll ModLoad: 000007fe`fe2a0000 000007fe`fe377000 C:\Windows\system32\OLEAUT32.dll ModLoad: 000007fe`f9910000 000007fe`f9980000 C:\Windows\system32\WINSPOOL.DRV ModLoad: 000007fe`fe100000 000007fe`fe12e000 C:\Windows\system32\IMM32.dll ModLoad: 000007fe`fddd0000 000007fe`fded9000 C:\Windows\system32\MSCTF.dll ModLoad: 000007fe`fb390000 000007fe`fb397000 C:\Windows\system32\MSIMG32.dll ModLoad: 000007fe`fbe20000 000007fe`fbe76000 C:\Windows\system32\uxtheme.dll ModLoad: 000007fe`fb9f0000 000007fe`fba08000 C:\Windows\system32\dwmapi.dll ModLoad: 000007fe`fd4a0000 000007fe`fd4af000 C:\Windows\system32\CRYPTBASE.dll ModLoad: 000007fe`ff540000 000007fe`ff717000 C:\Windows\system32\SETUPAPI.dll ModLoad: 000007fe`fd620000 000007fe`fd656000 C:\Windows\system32\CFGMGR32.dll ModLoad: 000007fe`fd920000 000007fe`fd93a000 C:\Windows\system32\DEVOBJ.dll ModLoad: 000007fe`fdd30000 000007fe`fddc9000 C:\Windows\system32\CLBCatQ.DLL ModLoad: 000007fe`fbe80000 000007fe`fbfac000 C:\Windows\system32\propsys.dll ModLoad: 000007fe`fb360000 000007fe`fb38d000 C:\Windows\system32\ntmarta.dll ModLoad: 000007fe`fdee0000 000007fe`fdf30000 C:\Windows\system32\WLDAP32.dll ModLoad: 000007fe`fd570000 000007fe`fd57f000 C:\Windows\system32\profapi.dll ModLoad: 000007fe`fcdb0000 000007fe`fce04000 C:\Windows\system32\mswsock.dll ModLoad: 000007fe`fc7b0000 000007fe`fc7b7000 C:\Windows\System32\wshtcpip.dll ModLoad: 000007fe`fac90000 000007fe`facb7000 C:\Windows\system32\iphlpapi.dll ModLoad: 000007fe`fac80000 000007fe`fac8b000 C:\Windows\system32\WINNSI.DLL ModLoad: 000007fe`f6f20000 000007fe`f6f3d000 C:\Program Files (x86)\Shredder\components\jar50.dll ModLoad: 000007fe`fb230000 000007fe`fb245000 C:\Windows\system32\NLAapi.dll ModLoad: 000007fe`fcc30000 000007fe`fcc8b000 C:\Windows\system32\DNSAPI.dll ModLoad: 000007fe`f7730000 000007fe`f773b000 C:\Windows\System32\winrnr.dll ModLoad: 000007fe`f7710000 000007fe`f7725000 C:\Windows\system32\napinsp.dll ModLoad: 000007fe`f76f0000 000007fe`f7709000 C:\Windows\system32\pnrpnsp.dll ModLoad: 00000000`73230000 00000000`7325e000 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL ModLoad: 00000000`777e0000 00000000`777e7000 C:\Windows\system32\PSAPI.DLL ModLoad: 000007fe`fce10000 000007fe`fce27000 C:\Windows\system32\CRYPTSP.dll ModLoad: 000007fe`fcb10000 000007fe`fcb57000 C:\Windows\system32\rsaenh.dll ModLoad: 000007fe`fd550000 000007fe`fd564000 C:\Windows\system32\RpcRtRemote.dll ModLoad: 000007fe`f8060000 000007fe`f8089000 C:\Windows\system32\t2embed.dll ModLoad: 000007fe`fb7d0000 000007fe`fb8fa000 C:\Windows\system32\WindowsCodecs.dll ModLoad: 000007fe`fd440000 000007fe`fd497000 C:\Windows\system32\apphelp.dll ModLoad: 000007fe`fad60000 000007fe`fad95000 C:\Windows\system32\EhStorShell.dll ModLoad: 000007fe`f74e0000 000007fe`f755e000 C:\Windows\System32\cscui.dll ModLoad: 000007fe`fad50000 000007fe`fad5c000 C:\Windows\System32\CSCDLL.dll ModLoad: 000007fe`f8020000 000007fe`f802f000 C:\Windows\system32\CSCAPI.dll ModLoad: 000007fe`f7460000 000007fe`f74e0000 C:\Windows\system32\ntshrui.dll ModLoad: 000007fe`fd300000 000007fe`fd323000 C:\Windows\system32\srvcli.dll ModLoad: 000007fe`fb160000 000007fe`fb16b000 C:\Windows\system32\slc.dll ModLoad: 000007fe`f23c0000 000007fe`f245c000 C:\Windows\system32\mscms.dll ModLoad: 000007fe`fc8d0000 000007fe`fc8ee000 C:\Windows\system32\USERENV.dll ModLoad: 00000000`03370000 00000000`033a2000 C:\Program Files (x86)\Shredder\softokn3.dll ModLoad: 00000000`03450000 00000000`03472000 C:\Program Files (x86)\Shredder\nssdbm3.dll ModLoad: 00000000`03480000 00000000`034e7000 C:\Program Files (x86)\Shredder\freebl3.dll ModLoad: 00000000`03610000 00000000`0366d000 C:\Program Files (x86)\Shredder\nssckbi.dll ModLoad: 000007fe`fcda0000 000007fe`fcda7000 C:\Windows\System32\wship6.dll ModLoad: 000007fe`f8010000 000007fe`f8018000 C:\Windows\system32\rasadhlp.dll ModLoad: 000007fe`faa90000 000007fe`faae3000 C:\Windows\System32\fwpuclnt.dll (9a4.da4): Break instruction exception - code 80000003 (first chance) ntdll!DbgBreakPoint: 00000000`7765f190 cc int 3 0:020> .childdbg 1 Processes created by the current process will be debugged 0:020> g Symbol search path is: SRV*c:\symbols*http://symbols.mozilla.org/thunderbird;SRV*c:\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: ModLoad: 00000001`3f640000 00000001`40913000 thunderbird.exe ModLoad: 00000000`77610000 00000000`777bb000 ntdll.dll ModLoad: 00000000`774f0000 00000000`7760f000 C:\Windows\system32\kernel32.dll ModLoad: 000007fe`fd7d0000 000007fe`fd83b000 C:\Windows\system32\KERNELBASE.dll ModLoad: 000007fe`fb650000 000007fe`fb65c000 C:\Windows\system32\netutils.dll ModLoad: 000007fe`ec830000 000007fe`ec910000 C:\Program Files (x86)\Shredder\js6450.dll ntdll!NtWaitForWorkViaWorkerFactory+0xa: 00000000`776617ba c3 ret

The TB instance process id I kill is the parent process id of the newly spawned TB instance.

One can kill TB from within its UI only before list of messages appear.

If you try hard and keep closing it before any message appear you may be lucky to close it eventually.

If you startup offline, can you shut down? Tools | options | advanced | network & disk space, configure offline settings, pick "remember previous online state", go offline (click on the little widget at the left bottom corner of the mail window), shutdown. Perhaps you'll have to kill the process to get it to truly stop. Then startup, you should be offline, does exiting make the process die?

It dies all right.

Although it closes fine I have difficulty reading the downloaded mail after I reopen it. I get randomly the following message instead of a full message: The body of this message has not been downloaded from the server for reading offline. To read this message, you must reconnect to the network, choose Offline from the File menu and then uncheck Work Offline. In the future, you can select which messages or folders to read offline. To do this, choose Offline from the file menu and then select Synchronize. You can adjust the Disk Space preference to prevent the downloading of large messages. Any clue?

After switching to normal or on-line mode the hindrance of not being able to close the program persists.

It's a bit of a long shot, but you might try a build from here: http://ftp.mozilla.org/pub/mozilla.org/thunderbird/nightly/latest-comm-1.9.1/ these builds contain a fix for an imap shutdown issue when you have the imap server Thunderbird settings configured to use TLS if available. You could first try using the config editor (tools | options | advanced | general, config editor, search for socketType, and see if you have one set to 1 - if so, try setting it to 2.

Originally the setting mail.server.default.socketType was set to 0. After I changed it to 1 I could close the application but if I tried to run it again it did not saying that another instance had been already running. I confirmed it because there was thunderbird.exe task active. After I changed it to 2 I could not close the aplication just like with value 0. I changed it back to 0 then. I will try the newest build though. Thanks, Michal

Ups, I will not try the latest build unless you send me a link to x64. Mind that we are discussing x64 version here. Regards, Michal

So from what I understand this is only an issue on 64 bit builds that are *not* currently produced by Mozilla. If anyone can reproduce this with official 32 bit builds downloaded via http://www.mozillamessaging.com/ then please let us know. Assuming that this is non-official builds only, I would normally mark as invalid - as it is an issue for the person who created the build. However as we'll eventually be heading into 64 bit builds, I don't think that is really appropriate. So I suggest we leave this open as a future bug, although if anyone can come up with a fix for it we'd welcome it.

This is compiler's bug. VC++ 2005 x64 compiler with -Ox options causes that it generates invalid code. In http://mxr.mozilla.org/comm-1.9.1/source/mozilla/toolkit/xre/nsAppRunner.cpp#3372 3372 if (needsRestart) { But, generated code is thunderbird!XRE_main+0x190d [c:\workspace\mozilla-hg\comm-1.9.1\mozilla\toolkit\xre\nsapprunner.cpp @ 3369]: 00000001`3f508b00 39ac2498000000 cmp dword ptr [rsp+98h],ebp ; [rsp + 0x98] -> needRestart, @ebp -> 1 00000001`3f508b07 0f8491010000 je thunderbird!XRE_main+0x1aae (00000001`3f508c9e) 0:000> r @ebp ebp=1 Also, you shouldn't file a bug for unofficial binaries.

Makoto do you have read comment #21?

(In reply to comment #22) > This is compiler's bug. VC++ 2005 x64 compiler with -Ox options causes that it > generates invalid code. Should that be something we're incorporating in core code to fix? (e.g. configure.in)

We need some patches for 1.9.1 and 1.9.2 tree when we build x64 binaries. (Currently, mozilla-central supports x64 configuration). And I don't land x64 configuration patch to comm-central yet. (I will file a bug for comm-central generic) As long as I tests using optimization flag on x64 environment, VC2005 generates invalid code with -O2 or -Ox. And I don't tests with -O1 yet. 2005 with -O2 generates invalid code on xpconnect and layout. -Ox is this bug. Even if on VS2008, -Ox generates invalid code into other point. If we releases x64 binaries as official, we need consider it. (I think it should use #prgma).

(In reply to comment #25) > If we releases x64 binaries as official, we need consider it. (I think it > should use #prgma). Ok, thanks for the info, at some stage in the next year or so, I can see us heading towards 64 bit binaries, but getting the config in early doesn't hurt IMO.