johng Reporter
	Description • 24 years ago

build 2000092604 and earlier builds.

Sidebar works fine in Navigator and IM, but it is blank in Mail and all other
components.  Click the "Tabs" button and the list shows with some tabs checked,
but nothing appears.

	johng Reporter
	Comment 1 • 24 years ago

nsbeta3 and regression keywords

	johng Reporter
	Comment 2 • 24 years ago

true with my old profile, not sure if it would be true with a new profile

	johng Reporter
	Comment 3 • 24 years ago

nav triage team:
nsbeta3-, adding rtm keyword
NEED INFO: QA, can you look at this and see if you can understand the problem.

	shrirang khanzode
	Comment 5 • 24 years ago

qa: nbaca. I did not see this problem on windows brnch build on windows 
(2000928)

	Ninoschka Baca
	Comment 6 • 24 years ago

I'm not seeing the problem using NT4, Branch build 2000-09-27-11MN6.
John, can you try a new profile? What operating system?

	johng Reporter
	Comment 7 • 24 years ago

Nino - when I chagne profiles, this problem goes away (that has been the case in
the past, haven't double checked).  Can you use the file that I attached, plug
it into your profile, and see if you run into the same problem?  If so, we know
where the error lies and might come up with a way of avoiding it in the future.

Can't force users to create a new profile everytime they lose My Sidebar ....

	Ninoschka Baca
	Comment 8 • 24 years ago

Using Branch build 2000-09-29-09M16: NT4

Matt: Please let me know what else I can do to assist. So far I tried the 
following:

In my c:\winnt\profiles\nbaca.000\Application Data\mozilla\users50\new33 
directory I renamed my panels.rdf file and saved John's rdf file into the same 
directory and renamed it to 'panels.rdf'. 

When mail launches the Sidebar is blank in Navigator and Mail. Selecting the 
Tabs button shows no panels to be checked. 

After exiting and restarting then the panels reappear as expected. Selecting the 
Tabs button shows a variety of tabs that can be checked. 

Based on John's description it doesn't appear that his panels reappear. Am I 
doing something wrong?

	matt
	Comment 9 • 24 years ago

Can you compare johns rdf file to your rdf file once
you restart the app?  Maybe when it is getting saved something
is getting written to the rdf file that corrects the problem.

thanks

	verah (gone)
	Comment 10 • 24 years ago

Nav triage team: RTM- ; this is an edge case.

	Ninoschka Baca
	Comment 11 • 24 years ago

I was saving John's file incorrectly. I tried it again making sure I had the 
correct rdf file and received different results.

- Saved John's rdf file to my system
- Copied his file to my user directory (new22a)
- Launched Mail and I'm seeing panels in the Sidebar. When the Tab button is 
selected I also see other choices to select.
- After exiting I used Windiff to compare John's original file with the one in 
the new22a directory and they are the same.

	Johan Walles
	Comment 12 • 23 years ago

I see this also on Mozilla 0.9.3 under WinNT4.  Let me know if there's any
information I can provide to help get this (quite annoying) bug resolved.

	Ninoschka Baca
	Comment 13 • 23 years ago

Can you duplicate this problem in a new profile? If so then please state the
steps to reproduce the problem, thanks.

	Johan Walles
	Comment 14 • 23 years ago

To Ninoschka Baca:

Yes, I can reproduce it with a clean profile using 0.9.4 (build 2001091303)
(although unlike the original reporter I don't see any "Tabs" button).

To create a new profile I renamed the old "default" directory and started
Mozilla.  It asked me about profiles, I said "create a new one".  The new one I
called "Clean profile".  Start Moz with that profile, click the envelope icon in
the bottom left corner, "Cancel" creating any mail accounts.

After these steps, the sidebar is nowhere to be seen, it looks just like when
you've clicked the arrows to minimize it.  Clicking the arrows to restore it
just toggles the arrows between pointing up and down.  Dragging it up reveals an
empty pane (but *should* reveal the side bar IMO).

	Ninoschka Baca
	Comment 15 • 23 years ago

Mozilla build 2001-09-21: Linux RH 7.1
I can easily reproduce this with a Mozilla build but the Commercial Branch build
appears ok.

	matt
	Comment 16 • 23 years ago

I believe that this bug has something to do with the rdf file in mozilla.
Need to look at mozilla panels.rdf for errors.

	[not reading bugmail]
	Comment 17 • 23 years ago

seeing this again.. build 1-11, w2k, see attachment 64655 [details], It doesn't display
after adding a newsgroup account.

	Peter Trudelle
	Comment 18 • 23 years ago

->sgehani

	Samir Gehani Assignee
	Comment 19 • 23 years ago

*** This bug has been marked as a duplicate of 123205 ***

	Olga
	Comment 20 • 23 years ago

Verified dup.