Closed Bug 549930 Opened 15 years ago Closed 15 years ago

Plug-in hangs when pops-up dialog box during loading

Categories

(Core Graveyard :: Plug-ins, defect)

x86
Windows 7
defect
Not set
critical

Tracking

(Not tracked)

RESOLVED WORKSFORME

People

(Reporter: vlad.alexander, Unassigned)

References

()

Details

(Keywords: hang)

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.3a3pre) Gecko/20100303 Minefield/3.7a3pre Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.3a3pre) Gecko/20100303 Minefield/3.7a3pre We produce a plug-in called XStandard. The plug-in downloads configuration files while it loads. Often it needs to pop-up a dialog box to inform the user that it failed to download a config file or prompt the user to enter username/password if the config file is protected by authentication or proxy. Using: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.3a3pre) Gecko/20100303 Minefield/3.7a3pre ... Minefield causes our plug-in to crash when the plug-in pops-up a message box during loading. Some users have reported this behavior in the latest FF release but we cannot reproduce it. We can only reproduce this with the nightly builds. Reproducible: Always Steps to Reproduce: 1. Install this plug-in: http://misc.xstandard.com/mozilla/NPXStandard.dll 2. Go to this page: http://misc.xstandard.com/mozilla/pop-up.htm 3. The plug-in will pop-up a message box about an invalid license file. Then Minefield will cause the plug-in to crash. Actual Results: Plug-in crash. Expected Results: Plug-in should not crash.
I can confirm the crash. I don't get a breakpad report, but I think that is because the browser hangs before the crash. If that happens bsmedberg advises we have a bug to collect crash reports from that but we aren't doing it yet.
Status: UNCONFIRMED → NEW
Ever confirmed: true
Could this in anyway be related to a Java Security popups behaving the same way? In this case it's the java plugin that crashes when displaying a modal popup. Minefield recovers cleany and no error report is generated. Steps to reproduce: 1. go to http://www.intel.com/support/detect.htm 2. click "check your system for the latest updates" 3. A unresponsive dialog shows up and the java runtime crashes. Related mozillazine thread with more info: http://forums.mozillazine.org/viewtopic.php?f=23&t=1802595 Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.3a4pre) Gecko/20100317 Minefield/3.7a4pre
Crash reports for this bug courtesy of bug 544936: plugin: bp-c2b338b6-ffc4-4b9d-9250-56f0b2100325 firefox: bp-db7661b7-77aa-4ab8-8b52-ec9f62100325 Crash reports for comment 3: plugin: bp-e568be2c-b88e-477d-9b2c-76e042100325 firefox: bp-cd4fec7b-b7b3-4c39-b9f3-fd5ea2100325 It's not clear to me if these two hangs are caused by the same bug, but the stack on the main Firefox thread is quite different.
Component: General → Plug-ins
Product: Firefox → Core
QA Contact: general → plugins
Version: unspecified → Trunk
Java hang with Security pop-up could be bug 555699 - though that's for Signature Warning modal dialog
Keywords: stackwantedhang
Summary: Plug-in crashes when pops-up dialog box during loading → Plug-in hangs when pops-up dialog box during loading
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.3a5pre) Gecko/20100502 Minefield/3.7a5pre ( .NET CLR 3.5.30729) ID:20100502040440 I can no longer reproduce this with trunk. Vlad: are you still able to reproduce?
>Vlad: are you still able to reproduce? No. However, I did manage to get a crash that appears to be related to this bug. Can we please keep this bug open for another week which will give me time to reproduce and document the crash.
I can no longer reproduce this bug nor a related issue. So let's close this bug. Thanks!
Thank you for your response. Not sure which change fixed this so closing WFM
Status: NEW → RESOLVED
Closed: 15 years ago
Resolution: --- → WORKSFORME
Product: Core → Core Graveyard
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