Closed Bug 557434 Opened 14 years ago Closed 12 years ago

IMAP/GMAIL multiple new messages dialogs pop up if more than one folder has new messages

Categories

(Thunderbird :: Mail Window Front End, defect)

defect
Not set
major

Tracking

(Not tracked)

RESOLVED INCOMPLETE

People

(Reporter: 0.fractalus, Unassigned)

References

(Blocks 1 open bug)

Details

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3
Build Identifier: 

I use Gmail for my email service, and have recently found a bug that only affects the recent (3.0.*) builds: The annoying "New Messages" window (which I dislike and have still not found a means by which to disable) pops up twice, three times, or even four times depending on the number of folders which have new messages since the last check.

Reproducible: Always

Steps to Reproduce:
1. Set up Gmail in TB
2. Filter your messages into a few labels using Gmail filtering
!  This does not happen if the builtin TB filtering is used. 

Actual Results:  
Several instances of the new-messages window come up, all showing the first 3 [same] unread messages in your inbox.

Expected Results:  
New messages from the most recent check come in, consolidated. Nothing more nothing less.

To clairify:
I Lets say i have the filter of:
"sender:cygiwin@cygwin.com" to be removed from inbox, sent to label "Cywin Mailing List" and marked !spam.

For sanity's sake, we'll assume that:
I have 1000 messages in my inbox.
12 of those are unread
4 of them are new when I check my inbox.
I have 1200 messages in "Cygwin Mailing List"
50 of them are unread.
12 are new.

Thunderbird will do as following:
- Check my main inbox.
- De-Authenticate. (proabably, seems that way)
- Pop up a "new messages" box telling me the first 3 unread messages in my inbox and tell me I have 12 new messages total.
- Check the folder "Cygwin Mailing List"
- Pop up a "new messages" box telling me the same 3 unread messages in my inbox, telling me that I have 16 unread messages total. 

*instead of*
- checking Inbox
- checking Cygwin Mailing List
- De-Authenticating and disconnecting.
- Popping up a thing telling me i have 16 new messages since the last check and giving me a moderate amount of information (say at the top "Inbox: 4, Cygwin Mailing List: 12" and the first 3 of the new messages, chronologically (say "\"Re:Bug in 1.7: sshd no longer... \" by Joe Shmoe in Cygwin Mailing List, "Dinner at four? NBT" by A. Rackateer in Inbox, "Slashdot headlines for 12.33.9923" by Slashdot in Inbox") formatted maybe like this:

[Enable your fixed-width fonts :)]

--------------------------------------------
| New Messages for xxx@gmail.com:         X|
|/3 new in Inbox, 12 in Nixie Mailing L.../|
|"Fire on the home front: EFF Seeks..."    |
|14:33 by Effector (/Inbox/)               |
|"Dinner meeting canceled due to lack..."  |
|16:12 by A. Ponzischeme (/Inbox/)         |
\ [ETC... ETC... ]                         /
--------------------------------------------

A: This makes things *much* cleaner. The current solution is fine for some servers, but not others.
B: I'm tired of hearing that "Ding!" when a new message comes in and *not knowing what message it was*

Also, add an option to not show the message until idle breaks if there's idle for more than 2 cycles and thunderbird doesnt get anything. I hate going to lunch and seeing "1 new message" only to see that I've missed 20 or so.

Its a showstopper for me, as well as a few other people I know who use TB.
Version: unspecified → 3.0
Have you tried safe mode? (see https://support.mozillamessaging.com/en-US/kb/Safe+Mode for more information)
Yes I have in fact tried it in safe mode.

I dont have any plugins installed anymore but it still happens.
duplicate of bug 574521?
Morgan, do you still see this?
Flags: needinfo?(0.fractalus)
Whiteboard: [closeme 2013-03-01]
(In reply to Morgan Gangwere from comment #0)
> I use Gmail for my email service(snip)
>(snip)
> The annoying "New Messages" window (which I dislike and have still not found a means by which to disable)
> pops up twice, three times, or even four times depending on the number of folders which have new messages since the last check.
>(snip)
> Steps to Reproduce:
> 1. Set up Gmail in TB
> 2. Filter your messages into a few labels using Gmail filtering
> !  This does not happen if the builtin TB filtering is used. 

Is your settings appropriate for Gmail IMAP which has many particularities compard with ordinal IMAP?
Have you read well Gmail's documents such as Gmail Help provided by Google before bug open at B.M.O where to report Tb's actual bug(flaw in Tb's code) instead of where to ask help for funny phenomenon due to Gmail & Gmail IMAP?
(Read bugs listed in Dependency tree for meta bug 402793, , which is placed in Blocks: field of this bug, please.)

> The annoying "New Messages" window pops up(snip)

Are you reporting similar phenomenon to understandable bug 840630 or requesting similar change to bug 840630?
Resolved per whiteboard
Status: UNCONFIRMED → RESOLVED
Closed: 12 years ago
Flags: needinfo?(0.fractalus)
Resolution: --- → INCOMPLETE
Whiteboard: [closeme 2013-03-01]
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