Closed Bug 565676 Opened 15 years ago Closed 7 years ago

[@ amInstallTrigger::Install] Crash attempting to install add-on when addonManager.js is unavailable

Categories

(Toolkit :: Add-ons Manager, defect)

x86
Windows XP
defect
Not set
critical

Tracking

()

RESOLVED INACTIVE

People

(Reporter: franz.wein, Unassigned)

References

Details

(Keywords: crash, Whiteboard: [rewrite])

Crash Data

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; de; rv:1.9.3a5pre) Gecko/20100512 SeaMonkey/2.1a2pre Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; de; rv:1.9.3a5pre) Gecko/20100512 SeaMonkey/2.1a2pre Hello The new version was installed automatically yesterday - only the US-EN dictionary is in mail&news-group availabel. Until this date I have a problem when I tried to install a German dictionary in 2.1a2pre from https://addons.mozilla.org/de/seamonkey/browse/type:3 SeaMonkey crashed! All the add-on worked well in 2.1a1pre! An automatic Crash-Report was created from System Franz Wein Reproducible: Always Steps to Reproduce: 1.Start SeaMonkey - eMail 2.Properties - Mail & NewsGroup - Create Document 3.Spellcheck - add dictionary 4.use one German dictionary without the hint not availabel 2.1a2pre Actual Results: SeaMonkey crashed Automatic messaging to mozilla choose between End/Restart Expected Results: All runs as before Restart will reopen SeaMonkey
Hello I had repeat the crash with https://addons.mozilla.org/de/seamonkey/addon/3079/ when I had open eMail - his is the trace: BuildID: 20100512030908 CrashTime: 1273776987 Email: franz.wein@f-wein.com FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1273689986 ProductName: SeaMonkey ReleaseChannel: nightly SecondsSinceLastCrash: 11742 StartupTime: 1273776868 Throttleable: 1 URL: Vendor: Mozilla Version: 2.1a2pre
Severity: normal → critical
Keywords: crash, stackwanted
Summary: Add-On German dictionary (without negative hint) couldn't installed --> CHRASHED → Add-On German dictionary (without negative hint) couldn't installed --> CRASHED
Sorry I don't get other information about as shown in the last entry. To start the WinDB I have to download and install this application - I have only a small line - so the download need some hours. I will inform you tomorrow. Franz Wein
You posted the technical detail from the crash reporter which are useless for us. Is there no crash report listed in about:crashes ?
Hello the last link was well, I found my report in this link http://crash-stats.mozilla.com/report/index/bp-2874adfa-868d-4b8e-b156-654882100513 Franz Wein
Signature amInstallTrigger::Install(nsIVariant*, amIInstallCallback*, int*) UUID 2874adfa-868d-4b8e-b156-654882100513 Time 2010-05-13 08:34:27.609659 Uptime 1258 Last Crash 74400 seconds before submission Product SeaMonkey Version 2.1a2pre Build ID 20100512030908 Branch 1.9.3 OS Windows NT OS Version 5.1.2600 Service Pack 3 CPU x86 CPU Info AuthenticAMD family 15 model 12 stepping 0 Crash Reason EXCEPTION_ACCESS_VIOLATION Crash Address 0x0 User Comments Hello after installation SeaMonkey 2.1a2pre I will install a new German dictionary - the old one doesn't work. When I add these add-on - these error occurs. Franz Wein Crashing Thread Frame Module Signature [Expand] Source 0 seamonkey.exe amInstallTrigger::Install toolkit/mozapps/extensions/amInstallTrigger.cpp:291 1 xpcom_core.dll NS_InvokeByIndex_P xpcom/reflect/xptcall/src/md/win32/xptcinvoke.cpp:102 2 seamonkey.exe XPCWrappedNative::CallMethod js/src/xpconnect/src/xpcwrappednative.cpp:2282 3 seamonkey.exe XPC_WN_CallMethod js/src/xpconnect/src/xpcwrappednativejsops.cpp:1770
Blocks: 553169
Component: General → Add-ons Manager
Product: SeaMonkey → Toolkit
QA Contact: general → add-ons.manager
Summary: Add-On German dictionary (without negative hint) couldn't installed --> CRASHED → [@ amInstallTrigger::Install] Add-On German dictionary (without negative hint) couldn't installed --> crashed
Version: unspecified → Trunk
Will this build have included the packaging changes from 561600? If not then this is a symptom of the component being missing, though we should handle that more gracefully.
Mossop: You and I had that discussion recently about that non-functioning "new addons manager" which didn't see any of my existing add-ons. It was on the first SeaMonkey 2.1a2pre nightly (the day before -20100510- it was 2.1a1pre, which worked). Franz: The new addons manager is temporarily not working on SeaMonkey 2.1a2pre. SeaMonkey 2.1a1pre, which has a working addons manager, can be got (for Windows) from http://ftp.mozilla.org/pub/mozilla.org/seamonkey/nightly/2010-05-10-05-comm-central-trunk/ I suspect this is another dupe of bug 561600.
Yes, only nightlies *dated* 05-13-2010 (or later) should have the required stuff to make this all work. Its not perfect yet (we don't load the menu-bar link into a tab yet, but you can manually type "about:addons" in the url-bar).
Status: UNCONFIRMED → RESOLVED
Closed: 15 years ago
Keywords: stackwanted
Resolution: --- → DUPLICATE
Reopening this since, although it shouldn't happen normally, we should still not crash in this case and it can affect applications who don't want to ship the add-ons manager.
Status: RESOLVED → UNCONFIRMED
Resolution: DUPLICATE → ---
Summary: [@ amInstallTrigger::Install] Add-On German dictionary (without negative hint) couldn't installed --> crashed → [@ amInstallTrigger::Install] Crash attempting to install add-on when addonManager.js is unavailable
Blocks: 461973
No longer blocks: 553169
Status: UNCONFIRMED → NEW
Ever confirmed: true
Whiteboard: [rewrite]
Hi Tony I will wait until the next automatically update on 2.1a2pre - If the dictionary doesn't work for some days doesn't me affect really. I hope you will have a solution of this problem in the next days. I saw also the newly add-on-manager without my add-ons, too. Franz
(In reply to comment #12) > Hi Tony > I will wait until the next automatically update on 2.1a2pre - If the dictionary > doesn't work for some days doesn't me affect really. I hope you will have a > solution of this problem in the next days. I saw also the newly add-on-manager > without my add-ons, too. > Franz That's your choice of course, and with a slow connection it isn't fun to wait hours for a download to finish while hoping that the connection won't be cut in the middle. Even if you do other stuff in the meantime. Not only the new add-ons manager in the first 2.1a2pre nightly (dated 2010-05-11) didn't see my addons, they didn't work either. I shortly tested a more recent build (dated 2010-05-13), and it saw my extensions, and they worked too, but those which I had manually "disabled" were suddenly enabled. If you follow bug 561600 (and any other related bugs) you'll see that progress is made practically every day, so if you stay with Sm 2.1a2pre it is important, now even more than usually, to always use the latest nightly. You can download the last 2.1a1pre (which had a working old-style download manager) from the link in comment #9, or the latest trunk nightly build (currently 2.1a2pre) from http://ftp.mozilla.org/pub/mozilla.org/seamonkey/nightly/latest-comm-central-trunk/ which is updated every day (in the morning European time), or even the "stable" Sm 2.0.4 from http://www.seamonkey-project.org/ . I tried to find the 2.1a1 "alpha release" but didn't succeed.
Hi yesterday I downloaded seamonkey-2.1a2pre.en-US.win32.installer.exe dated to 14.05.2010. The add-on-manager worked well and I could install the igerman98 dictionary for email. But where could I found the German language-package to change the US to a German version.
In reply to comment #15 I'm not sure (I've only used en-US builds myself), but I think that you could try first http://ftp.mozilla.org/pub/mozilla.org/seamonkey/nightly/latest-comm-central-trunk-l10n/seamonkey-2.1a2pre.de.langpack.xpi (as a language-pack addon) and if that doesn't work, the full Windows build from that same directory.
Hi after installing the last upgrade en-US (14th May) I could install the German dictionary add-on without an problem. Your answer was also very well. The add-on manager couldn't accept the german langpack.xpi. So I changed the installation to the German version on SeaMonkey from the 12th May. This version works also well with the German dictionary. Thank you all together for your help. Franz
Crash Signature: [@ amInstallTrigger::Install]
Per policy at https://wiki.mozilla.org/Bug_Triage/Projects/Bug_Handling/Bug_Husbandry#Inactive_Bugs. If this bug is not an enhancement request or a bug not present in a supported release of Firefox, then it may be reopened.
Status: NEW → RESOLVED
Closed: 15 years ago7 years ago
Resolution: --- → INACTIVE
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