Closed Bug 565859 Opened 14 years ago Closed 10 years ago

zynga.com - Mafia Wars Toolbar sniffs for "Firefox" instead of "Gecko"

Categories

(Web Compatibility :: Desktop, defect)

defect
Not set
normal

Tracking

(Not tracked)

RESOLVED WORKSFORME

People

(Reporter: remko, Unassigned)

References

()

Details

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; nl; rv:1.9.3a5pre) Gecko/20100511 FireFox/3.7a5pre Minefield/3.7a5pre Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; nl; rv:1.9.3a5pre) Gecko/20100511 FireFox/3.7a5pre Minefield/3.7a5pre - Build ID: 20100511040317 The site http://toolbar.zynga.com/install/mw/ tries to identify if the browser is compatible with the Mafia Wars toolbar, however when using Minefield it says that my browser isn't supported and says that I need to install either Internet Explorer 7 or higher or FireFox 2 or higher Reproducible: Always Steps to Reproduce: 1. Go to http://toolbar.zynga.com/install/mw/ and check for download link for the toolbar 2. 3. Actual Results: Unsupported Browser Right now, we only support IE 7+ and Firefox 2+. We're working hard to add support for more browsers, but until we do, please download a supported browser in order to use the Zynga Toolbar. Expected Results: Show me a link to install the toolbar
Presumably this is a problem on all platforms and OS versions; they should be sniffing for "Gecko" instead of "Firefox". Please let the authors know, and then let us know what their response is.
Blocks: geckoisgecko
Status: UNCONFIRMED → NEW
Ever confirmed: true
OS: Windows Vista → All
Hardware: x86 → All
Summary: Minefield not recognized as FireFox for installing Mafia Wars Toolbar → zynga.com - Mafia Wars Toolbar sniffs for "Firefox" instead of "Gecko"
Zynga Support reference id: #100514-001211 Workaround: Change the string "general.useragent.extra.firefox" to "Firefox/3.7a5pre" using about:config and reload the toolbar page.
Zynga's response: Hello Remko, Thanks for contacting Zynga. Thanks for giving us this information; we're passing it on to get this situation resolved as quickly as possible. We apologize for the inconvenience this has caused and appreciate your understanding. Kind regards, Yogi K Zynga Customer Support
The site now redirects to http://zynga.com/?view=toolbar And there is no specific message.
Assignee: english-us → nobody
Status: NEW → RESOLVED
Closed: 10 years ago
Component: English US → Desktop
Resolution: --- → WORKSFORME
Product: Tech Evangelism → Web Compatibility
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