User-Agent: Mozilla/5.0 (X11; U; Linux x86_64; de; rv:1.9.2.3) Gecko/20100423 Ubuntu/10.04 (lucid) Firefox/3.6.3 Build Identifier: Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:1.9.1.9) Gecko/20100423 Thunderbird/3.0.4 After updating my Ubuntu to 10.04 I realized that my TB wasn't compatible with Enigmail. So I tried updating it with the Add-on Manager. P.S.: Here's the Error I got from the German Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:1.9.1.9) Gecko/20100423 Thunderbird/3.0.4 >> "Enigmail" konnte nicht installiert werden, da es nicht mit dem Thunderbird-Build-Typ (Linux_x86_64-gcc3) kompatibel ist. Bitte informieren Sie den Autor des Add-ons über dieses Problem. After discussing it with the developers of Enigmail, I found out that I used two different built versions. Now, is it maybe possible two specify this problem with two different gcc builts in the error-message? I was also told that this message is coming from the Thunderbird Add-On Manager. And I should report a bug here. Here is some more info about my os: $ lsb_release -a No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 10.04 LTS Release: 10.04 Codename: lucid $ uname -a Linux laptop 2.6.32-22-generic #33-Ubuntu SMP Wed Apr 28 13:28:05 UTC 2010 x86_64 GNU/Linux Also my os is full encrypted with cryptsetup (I set it up before the update to 10.04) As this is my first bug-report, I hope that I mentioned all the necessary information. Stephan Reproducible: Didn't try Steps to Reproduce: 1. Install Enigmail on Ubuntu 9.10 2. Update to Ubuntu 10.04 3. Try to Update Enigmail for the latest TB-version Actual Results: I got an error saying that it was incompatible with the installed built: >> "Enigmail" konnte nicht installiert werden, da es nicht mit dem Thunderbird-Build-Typ (Linux_x86_64-gcc3) kompatibel ist. Bitte informieren Sie den Autor des Add-ons über dieses Problem. Expected Results: After realizing the wrong built it would have been nice that: * the Add-On Manager would have sugested the right built version of Enigmail * the Error Message would have mentioned the built difference of both (it just referred to TB and not Enigmail) $ lsb_release -a No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 10.04 LTS Release: 10.04 Codename: lucid $ uname -a Linux laptop 2.6.32-22-generic #33-Ubuntu SMP Wed Apr 28 13:28:05 UTC 2010 x86_64 GNU/Linux Also my os is full encrypted with cryptsetup (I set it up before the update to 10.04)

micah don't you guys provide enigmail packages ? Stephan are you trying to install 64 bits versions of enigmail ?

I communicated with Stephan before he created the bug. The problem is not so much the error (even though I think that the Add-on manager should not have tried to automatically install an incompatible version of Enigmail), but the error message that is not easily understandable for users.

(In reply to comment #2) > but the error message that is not easily understandable for users. That's right (In reply to comment #1) > Stephan are you trying to install 64 bits versions of enigmail ? Yes, I got it up and running now. But the error was, like Patrick said, confusing at first. I installed Enigmail manually with the following .xpi located @ http://enigmail.mozdev.org/download/download-static.php : Comment: built using Ubuntu 9.10 with gcc-4.4.1 Contributed by Robin Klingsberg <ibnpaul AT gmail DOT com>

(In reply to comment #3) > I installed Enigmail manually with the following .xpi located @ > http://enigmail.mozdev.org/download/download-static.php : > Comment: built using Ubuntu 9.10 with gcc-4.4.1 > Contributed by Robin Klingsberg <ibnpaul AT gmail DOT com> Sorry for the double mail. Here is the exact filename of the working xpi: enigmail-1.0.1-linux-x86_64-ubuntu.xpi

We do provide Enigmail in the Ubuntu archive. It is built for all archive arches except armel.

(In reply to comment #5) > We do provide Enigmail in the Ubuntu archive. It is built for all archive > arches except armel. Thank you, I'll check it out on my next test-installation.

This error message is made more simple in the new add-ons manager, we just call it incompatible now.

(In reply to comment #7) > This error message is made more simple in the new add-ons manager, we just call > it incompatible now. Dave, is it part of bug 552965?

(In reply to comment #8) > (In reply to comment #7) > > This error message is made more simple in the new add-ons manager, we just call > > it incompatible now. > > Dave, is it part of bug 552965? A combination of that and bug 558834

Stephan, can you please reply all your steps by using a recent Minefield build and check if the changes are sufficient?

(In reply to comment #10) > Stephan, can you please reply all your steps by using a recent Minefield build > and check if the changes are sufficient? He means shredder. There is no enigmail for Firefox ;-)

Verified fixed based on the landed patch which updated our error messages and the handling of supported platforms.