Closed
Bug 572695
Opened 14 years ago
Closed 14 years ago
Remove "Report a Broken Website" from Firefox
Categories
(Firefox :: General, defect)
Tracking
()
VERIFIED
FIXED
Firefox 4.0b5
People
(Reporter: aakashd, Assigned: Margaret)
References
Details
Attachments
(1 file, 3 obsolete files)
(deleted),
patch
|
Details | Diff | Splinter Review |
We need code removal of the Reporter code located here:
http://mxr.mozilla.org/mozilla-central/source/extensions/reporter/
before we ship Fx 4 Beta 1....nominating!
Comment 1•14 years ago
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Do we have a bug about replacing it with something?
For Firefox 4 betas we'll have the Feedback Add-On, but afterwards do we not want a general "Give us feedback..." button?
blocking1.9.1: ? → -
blocking1.9.2: ? → -
blocking2.0: ? → final+
status1.9.1:
--- → wanted
status1.9.2:
--- → wanted
Reporter | ||
Comment 2•14 years ago
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I doubt it. SUMO is the right outlet for feedback on final updates of Firefox as the expectations on what we can do with feedback collected changes.
I believe it goes from fixing issues before the browser is released to offering-ideas(I need to talk to Tenser about this)/explaining-new-features/top-issues after the browser is released.
Comment 3•14 years ago
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Oh, wow, I couldn't disagree more with that comment, but that's a discussion for another time I suppose.
Reporter | ||
Comment 4•14 years ago
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Interesting; yeah, we'll need to talk about this.
Reporter | ||
Comment 5•14 years ago
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After some thinking and re-reading it over, I now disagree with my own comments :). There's more to this, but yes, let's chat.
Comment 6•14 years ago
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So, I think we want to:
- unhook the current Reporter (which isn't monitored, and is overly complex)
- add a new menuItem that brings people to the Feedback website and allows them to report a website that is broken in Firefox
Agree?
blocking2.0: final+ → betaN+
Reporter | ||
Comment 7•14 years ago
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Yep.
For the second point: The link should be http://input.mozilla.com/sad for the Betas until we get closer to Fx Proper.
My plan, as it stands right now, will be to change the link to another URL (as we get closer to a release) on Input which is specifically targeted for information gathering from users on the released version when that new feature is ready. You're going to have sign off on the idea and mockups once it's ready to be reviewed.
Assignee | ||
Updated•14 years ago
|
Assignee: nobody → margaret.leibovic
Assignee | ||
Comment 8•14 years ago
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The patch replaces the "Report a Broken Web Site..." menu option with a "Submit Feedback..." The new option opens http://input.mozilla.com/sad, as suggested in comment 7, but we need to change that url when a final feedback website is ready.
Attachment #466814 -
Flags: review?(dolske)
Comment 9•14 years ago
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Hi Margaret, welcome aboard :)
(In reply to comment #8)
> The patch replaces the "Report a Broken Web Site..." menu option with a "Submit
> Feedback..." The new option opens http://input.mozilla.com/sad, as suggested in
> comment 7, but we need to change that url when a final feedback website is
> ready.
Agreed -- the webapp will not currently accept feedback from stable versions of Firefox. But as long as we're still in beta, it'll work.
Assignee | ||
Comment 10•14 years ago
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I filed bug 588209 to determine the final URL and I assigned it to Aakash. Hopefully that will resolve that issue :)
Comment 11•14 years ago
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Comment on attachment 466814 [details] [diff] [review]
add "submit feedback..." menu option
What are the plans for the webservice side of things? We should probably actually remove /extensions/reporter at some point, but I guess SeaMonkey is still using it.
The accesskey added here ("F") conflicts with the existing "F" accesskey for Report A Web Forgery... "S" appears to be unused, though.
r+ with that change.
Attachment #466814 -
Flags: review?(dolske) → review+
Reporter | ||
Comment 12•14 years ago
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> What are the plans for the webservice side of things? We should probably
> actually remove /extensions/reporter at some point, but I guess SeaMonkey is
> still using it.
The plans are listed in the dependency bug for the one that Margaret filed in comment #10. Thanks!
Assignee | ||
Comment 13•14 years ago
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Fixed accesskey conflict mentioned in comment 11
Attachment #466814 -
Attachment is obsolete: true
Assignee | ||
Comment 15•14 years ago
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Updated patch to apply cleanly
Attachment #468324 -
Attachment is obsolete: true
Updated•14 years ago
|
Attachment #468352 -
Attachment is patch: true
Attachment #468352 -
Attachment mime type: application/octet-stream → text/plain
Comment 16•14 years ago
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Status: NEW → RESOLVED
Closed: 14 years ago
Resolution: --- → FIXED
Target Milestone: --- → Firefox 4.0b5
Assignee | ||
Comment 17•14 years ago
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patch that shouldn't break the build anymore...
Assignee | ||
Updated•14 years ago
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Attachment #468352 -
Attachment is obsolete: true
Comment 18•14 years ago
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Bustage fix pushed: http://hg.mozilla.org/mozilla-central/rev/2b2686331b2a
Updated•14 years ago
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Keywords: checkin-needed
Comment 19•14 years ago
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Comment on attachment 468466 [details] [diff] [review]
patch-final
>+/**
>+ * Opens the feedback page for this version of the application.
>+ */
>+function openFeedbackPage()
>+{
>+ openUILinkIn("http://input.mozilla.com/sad", "tab");
>+}
This should have been put into a pref and not hardcoded in a .js file.
Comment 20•14 years ago
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Adding "Submit feedback" in the help menu with the intent of replacing "Report Broken website" is kind of weird. The result is now I got a user report that he wanted to send a happy feedback, which he can't do with that item (test pilot is disabled on unbranded builds, but anyways, once 4.0 ships, test pilot won't be enabled either)
Reporter | ||
Comment 21•14 years ago
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Mike, take a look at Comment #10 and read through the blocker bugs related to that bug. That should offer some help!
Comment 23•14 years ago
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(In reply to comment #9)
> Agreed -- the webapp will not currently accept feedback from stable versions of
> Firefox. But as long as we're still in beta, it'll work.
The same applies to nightly builds where you get a useless page:
http://input.mozilla.com/en-US/beta/download
(In reply to comment #19)
> >+function openFeedbackPage()
> >+{
> >+ openUILinkIn("http://input.mozilla.com/sad", "tab");
> >+}
>
> This should have been put into a pref and not hardcoded in a .js file.
Margarete, has this been fixed or a follow-up bug filed?
Aakash, do we have follow-up bugs for necessary work to support the final Firefox 4.0 release?
I will have to update the following litmus test once my questions are solved:
https://litmus.mozilla.org/show_test.cgi?id=10064
Flags: in-litmus?(hskupin)
Assignee | ||
Comment 24•14 years ago
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There was a follow-up bug to change the url for the feedback page (bug 588209), but I don't believe there was a bug to turn it into a pref.
Reporter | ||
Comment 25•14 years ago
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> Aakash, do we have follow-up bugs for necessary work to support the final
Firefox 4.0 release?
Yes, and that's done. You can see the changes by switching your user agent on Firefox 4 to the latest release version (i.e. 3.6.13) and going to input.mozilla.com/feedback.
https://bugzilla.mozilla.org/show_bug.cgi?id=626705
Comment 26•14 years ago
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(In reply to comment #25)
> Yes, and that's done. You can see the changes by switching your user agent on
> Firefox 4 to the latest release version (i.e. 3.6.13) and going to
> input.mozilla.com/feedback.
Ok, but there is no way for nightly testers to submit those feedback. Don't we explicitly support that?
Comment 27•14 years ago
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We currently explicitly do *not* support that. There's no feedback button in nightlies (there's not supposed to be, anyway) and Input won't support nightly feedback until its 4.x milestones (currently working on 3.1).
Comment 28•14 years ago
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Ok, thanks for the information Fred. Marking as verified fixed with Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:2.0b10) Gecko/20100101 Firefox/4.0b10
Litmus test has been updated to the renamed menu entry:
https://litmus.mozilla.org/show_test.cgi?id=10064
Status: RESOLVED → VERIFIED
Flags: in-litmus?(hskupin) → in-litmus+
Version: unspecified → 3.5 Branch
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Description
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