Closed
Bug 584403
Opened 14 years ago
Closed 9 years ago
Crash [@ atioglxx.dll@0xd80e1]
Categories
(Plugins Graveyard :: Shockwave (Adobe), defect)
Tracking
(Not tracked)
RESOLVED
INCOMPLETE
People
(Reporter: timeless, Unassigned)
References
()
Details
(Keywords: crash)
Crash Data
https://crash-stats.mozilla.com/report/list?product=Fennec&product=Firefox&product=SeaMonkey&product=Thunderbird&platform=windows&build_id=&query_search=signature&query_type=startswith&query=atioglxx.dll&date=08%2F04%2F2010%2008%3A30%3A51&range_value=1&range_unit=weeks&hang_type=any&process_type=any&plugin_field=&plugin_query_type=&plugin_query=&do_query=1&signature=atioglxx.dll%400xd80e1&missing_sig=&page=1 http://crash-stats.mozilla.com/query/query?product=Fennec&product=Firefox&product=SeaMonkey&product=Thunderbird&version=ALL%3AALL&platform=windows&range_value=1&range_unit=weeks&date=08%2F04%2F2010+08%3A30%3A51&query_search=signature&query_type=startswith&query=atioglxx.dll&build_id=&process_type=any&hang_type=any&do_query=1 shows a bunch of crashes in atioglxx.dll 29 are atioglxx.dll@0xd80e1 crashes appear in 3.6, 3.6.4, 3.6.8 Signature atioglxx.dll@0xd80e1 UUID 3ddf57f2-d1da-4d39-9e7a-a45aa2100802 Time 2010-08-02 05:32:34.708286 Uptime 20661 Last Crash 13549428 seconds (more than 3 months) before submission Install Age 732994 seconds (1.2 weeks) since version was first installed. Product Firefox Version 3.6.8 Build ID 20100722155716 Branch 1.9.2 OS Windows NT OS Version 6.0.6002 Service Pack 2 CPU x86 CPU Info AuthenticAMD family 15 model 124 stepping 2 Crash Reason EXCEPTION_ACCESS_VIOLATION Crash Address 0x1abc8100 Email Address URL http://www.miniclip.com/games/toboggan-run/en/ User Comments Processor Notes EMCheckCompatibility False Crashing Thread Frame Module Signature [Expand] Source 0 @0x1abc8100 1 atioglxx.dll atioglxx.dll@0xd80e1 Show/hide other threads Scxpx86.dll 9.2.2.4 2479D5AEC7174AD6A8C9E65890B356851 Scxpx86.pdb Sound Control.x32 11.5.7.609 Sun AU Import Export.x32 11.5.7.609 SWA Import Export.x32 11.5.7.609 INetURL.x32 11.5.7.609 Netlingo.x32 11.5.7.609 Speech.x32 11.5.7.609 Animated GIF Asset.x32 11.5.7.609 Multiusr.x32 11.5.7.609 DirectSound.x32 11.5.7.609 MacroMix.x32 11.5.7.609 AudioFilters.x32 11.5.7.609 Swastrm.x32 11.5.7.609 Targa Import Export.x32 11.5.7.609 Plugin.dll 11.5.7.609 Netfile.x32 11.5.7.609 AudioMixer.x32 11.5.7.609 BitmapFilters.x32 11.5.7.609 Cursor Asset.x32 11.5.7.609 DVD Asset.x32 11.5.7.609 FLVAsset.x32 11.5.7.609 Font Asset.x32 11.5.7.609 Mix Services.x32 11.5.7.609 Font Xtra.x32 11.5.7.609 Havok.x32 1.2.0.0 MPEG 3 Import Export.x32 11.5.7.609 PNG Import Export.x32 11.5.7.609 QT6Asset.x32 11.5.7.609 RealMedia Asset.x32 11.5.7.609 Sound Import Export.x32 11.5.7.609 Swadcmpr.x32 11.5.7.609 Text Asset.x32 11.5.7.609 iml32.dll 11.5.7.609 Tiff Import Export.x32 11.5.7.609 Windows Media Asset.x32 11.5.7.609 XMLParser.x32 11.5.7.609 TextXtra.x32 11.5.7.609 Dynamiks.x32 11.5.7.609 F4VAsset.x32 11.5.7.609 Flash Asset.x32 11.5.7.609 MP4Asset.x32 11.5.7.609 atioglxx.dll 6.14.10.6747 10CF909CCF864106BA92DB86C4E5CEFE1 atioglxx.pdb rpmainbrowserrecordplugin.dll 12.0.1.209 DB3BF6E33A3741C5A34AA39C982ED4051f rpmainbrowserrecordplugin.pdb nprpffbrowserrecordext.dll 12.0.1.209 95490296E434473BB2863483C66EEDE311 nprpffbrowserrecordext.pdb rpnpshimswf.dll 12.0.1.209 878B97BF79FF4A6E9B59D59E0900942015 rpthinpluginshim.pdb np32dsw.dll 11.5.7.609 SwMenu.dll 11.5.7.609 I don't have a way of immediately determining which plugin is causing the problem (or whether this is caused by webgl). It appears that basically there are two plugins running around: Real's video downloader and Adobe Shockwave. I'm making a guess that it's Shockwave. This bug appears to be ATI's fault, I don't have any good contacts for ATI at this time, I'm going to cc a bunch of people and then call ATI directly. If you work for ATI, please help. Bugzilla is a community tracker, it works best when people scratch eachother's backs. If you ever need help from me, please don't hesitate to ask. If you don't work for ATI but know someone who does and could direct this to the right team, please ask them (this only applies until someone from ATI steps forward). ATI: I've grabbed a dump for: bp-3ddf57f2-d1da-4d39-9e7a-a45aa2100802 if you can provide public symbols I can pair them with the .dmp and can provide that stack here. If necessary, we can work on an arrangement where actual .dmp files are provided, however there are privacy concerns involved. In some cases people have left contact information, in which case it's possible to get their permission to release the dumps. This specific report doesn't have that.
Assignee | ||
Updated•13 years ago
|
Crash Signature: [@ atioglxx.dll@0xd80e1]
Comment 1•9 years ago
|
||
Closing old bugs in the Plugins component. We aren't going to track issues in 3rd-party plugins in the Mozilla bug tracker. In addition, support for NPAPI plugins will be removed at the end of this year; for more details see the post at https://blog.mozilla.org/futurereleases/2015/10/08/npapi-plugins-in-firefox/ If there is a serious bug in Firefox, it needs to be filed in the "Core" product, "Plug-Ins" component.
Status: NEW → RESOLVED
Closed: 9 years ago
Resolution: --- → INCOMPLETE
Assignee | ||
Updated•9 years ago
|
Product: Plugins → Plugins Graveyard
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Description
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