Closed
Bug 601019
Opened 14 years ago
Closed 14 years ago
Sync UI: Always show "I have lost my Sync Key" and "Reset Password"
Categories
(Firefox :: Sync, defect)
Firefox
Sync
Tracking
()
RESOLVED
FIXED
Tracking | Status | |
---|---|---|
blocking2.0 | --- | betaN+ |
People
(Reporter: philikon, Assigned: philikon)
References
Details
(Whiteboard: [strings][has review][has patch][softblocker])
Attachments
(2 files, 2 obsolete files)
(deleted),
patch
|
Details | Diff | Splinter Review | |
(deleted),
image/png
|
Details |
If you go through the "I already have a Sync account" part of the setup wizard and don't remember your passphrase, you first have to enter something into the text field, click Continue/Next and *then* you see the "I have lost my Sync Key" option. We should really always show that as an option.
Assignee | ||
Comment 2•14 years ago
|
||
Possibly also always show "Reset Password" (same issue, different item).
Summary: Always show "I have lost my Sync Key" → Always show "I have lost my Sync Key" and "Reset Password"
Assignee | ||
Comment 5•14 years ago
|
||
Talked with faaborg about this. "I have lost my Sync Key" should be moved below the paragraph ending in "Show me how." We should also add a sentence before it a la "If you no longer have access to your other computer, you can reset your Sync Key."
Nominating this for b9 blocking.
blocking2.0: --- → ?
Whiteboard: [strings]
Assignee | ||
Updated•14 years ago
|
Assignee: nobody → philipp
Assignee | ||
Comment 6•14 years ago
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||
Attachment #498540 -
Flags: review?(mconnor)
Assignee | ||
Comment 7•14 years ago
|
||
Attachment #498541 -
Flags: feedback?(faaborg)
Comment 8•14 years ago
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||
Can the reviewers do a grammar review on the strings, too? We should get them "comma perfect" and stuff the first time.
Assignee | ||
Updated•14 years ago
|
Summary: Always show "I have lost my Sync Key" and "Reset Password" → Sync UI: Always show "I have lost my Sync Key" and "Reset Password"
Updated•14 years ago
|
Attachment #498540 -
Flags: review?(mconnor) → review+
Comment 9•14 years ago
|
||
My review is that this is too wordy. At least 50% fewer words, please.
blocking2.0: ? → betaN+
Assignee | ||
Updated•14 years ago
|
Whiteboard: [strings] → [strings][has patch][has review][needs feedback faaborg]
Updated•14 years ago
|
Whiteboard: [strings][has patch][has review][needs feedback faaborg] → [strings][has patch][has review][needs feedback faaborg][softblocker]
Comment 10•14 years ago
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||
Comment on attachment 498541 [details]
screenshot of v1
I'm worried about users claiming they have lost it (when they haven't really lost it) in hope that we will recover it and email it to them. Or because they don't know what it is so they just figure it is easier for us to fire off an email. What they are hoping for is a shortcut, and what they are getting is the opposite of a short cut (a long cut?), since we'll fire errors on the other machine, and just make them move the key either way.
The second sentence is currently:
"You can reset your Sync Key if you lost it and no longer have access to your other device. _I have lost my Sync Key_"
I think we should change this to just:
"I have lost my other device"
So this makes the context of the question "do you have your other computer?" (yes) instead of "do you have your [unintelligible]?" (no?)
So the full text:
You can get a copy of your Sync Key by going to Sync Options on your other device, and selecting "My Sync Key" under "Manage Account". Show me how. I have lost my other device.
Attachment #498541 -
Flags: feedback?(faaborg) → feedback-
Updated•14 years ago
|
Whiteboard: [strings][has patch][has review][needs feedback faaborg][softblocker] → [strings][has patch][has review][softblocker]
Assignee | ||
Comment 11•14 years ago
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Thanks, Alex. That's clear and concise and simplifies the text.
Whiteboard: [strings][has patch][has review][softblocker] → [strings][has review][needs revised patch][softblocker]
Comment 12•14 years ago
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Can this land today? I really don't want strings to land past this week.
Assignee | ||
Comment 13•14 years ago
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(In reply to comment #12)
> Can this land today? I really don't want strings to land past this week.
Yes, the revised patch will be simple to do.
Assignee | ||
Comment 14•14 years ago
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Incorporate faaborg's feedback.
Attachment #498540 -
Attachment is obsolete: true
Assignee | ||
Comment 15•14 years ago
|
||
Attachment #498541 -
Attachment is obsolete: true
Assignee | ||
Comment 16•14 years ago
|
||
This is good to go now!
Whiteboard: [strings][has review][needs revised patch][softblocker] → [strings][has review][has patch][softblocker]
Assignee | ||
Comment 17•14 years ago
|
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Status: NEW → RESOLVED
Closed: 14 years ago
Resolution: --- → FIXED
Comment 18•14 years ago
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||
Comment on attachment 503876 [details] [diff] [review]
v1.1
> <row align="center">
>+ <spacer/>
>+ <label class="text-link"
>+ value="&resetPassword.label;"
>+ onclick="gSyncUtils.resetPassword(); return false;"/>
>+ </row>
You added a tab here. Please fix.
Assignee | ||
Comment 19•14 years ago
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||
(In reply to comment #18)
> You added a tab here. Please fix.
Thanks for pointing that out. Fixing this over in bug 626099.
Updated•6 years ago
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Component: Firefox Sync: UI → Sync
Product: Cloud Services → Firefox
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Description
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