Closed Bug 603439 Opened 14 years ago Closed 14 years ago

Error While Syncing

Categories

(Firefox :: Sync, defect)

x86
Windows 7
defect
Not set
normal

Tracking

()

RESOLVED DUPLICATE of bug 597404

People

(Reporter: tanhorn, Unassigned)

Details

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; ru; rv:1.9.2.10) Gecko/20100914 Firefox/3.6.10 Glue/4.5 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.1; ru; rv:1.9.2.10) Gecko/20100914 Firefox/3.6.10 Glue/4.5 I am not sure what happens. I am unable to sync my bookmarks. Whenever I click on the sync icon in the bottom right corner of the browser, I get the error message "Error While Syncing". Checked Server status - it's OK So whether I do - or using mouse and clicking on icon, or using extention menu - result is the same Reproducible: Always Steps to Reproduce: Every time as i said above Actual Results: I get message: Error while syncing Expected Results: I hope, that software must to syncing all bookmark and e.t.c
It's a log 2010-10-11 11:39:47 Net.Resource DEBUG GET success 200 https://phx-sync313.services.mozilla.com/1.0/tanhorn/storage/crypto/forms 2010-10-11 11:39:47 Engine.Forms INFO 2 outgoing items pre-reconciliation 2010-10-11 11:39:47 Engine.Forms INFO Records: 0 applied, 0 reconciled, 0 left to fetch 2010-10-11 11:39:47 Engine.Forms INFO Uploading all of 2 records 2010-10-11 11:39:47 Collection DEBUG POST Length: 603 2010-10-11 11:39:47 Collection DEBUG POST success 200 https://phx-sync313.services.mozilla.com/1.0/tanhorn/storage/forms 2010-10-11 11:39:47 Engine.Forms DEBUG Total (ms): sync 514, processIncoming 1, uploadOutgoing 250, syncStartup 263, syncFinish 0, createRecord 5 2010-10-11 11:39:47 Net.Resource DEBUG GET success 200 https://phx-sync313.services.mozilla.com/1.0/tanhorn/storage/crypto/history 2010-10-11 11:39:47 Engine.History DEBUG First sync, uploading all items 2010-10-11 11:39:48 Engine.History WARN Sync failed 2010-10-11 11:39:48 Engine.History DEBUG Total (ms): sync 1069, syncStartup 1060 2010-10-11 11:39:48 Service.Main DEBUG Null id for anno! (invalid uri) No traceback available 2010-10-11 11:39:48 Net.Resource DEBUG GET success 200 https://phx-sync313.services.mozilla.com/1.0/tanhorn/storage/crypto/passwords 2010-10-11 11:39:48 Engine.Passwords INFO 0 outgoing items pre-reconciliation 2010-10-11 11:39:48 Engine.Passwords INFO Records: 0 applied, 0 reconciled, 0 left to fetch 2010-10-11 11:39:48 Engine.Passwords DEBUG Total (ms): sync 247, processIncoming 1, uploadOutgoing 0, syncStartup 246, syncFinish 0 2010-10-11 11:39:49 Net.Resource DEBUG GET success 200 https://phx-sync313.services.mozilla.com/1.0/tanhorn/storage/crypto/prefs 2010-10-11 11:39:49 Engine.Prefs INFO 0 outgoing items pre-reconciliation 2010-10-11 11:39:49 Engine.Prefs INFO Records: 0 applied, 0 reconciled, 0 left to fetch 2010-10-11 11:39:49 Engine.Prefs DEBUG Total (ms): sync 248, processIncoming 1, uploadOutgoing 0, syncStartup 247, syncFinish 0 2010-10-11 11:39:49 Net.Resource DEBUG GET success 200 https://phx-sync313.services.mozilla.com/1.0/tanhorn/storage/crypto/tabs 2010-10-11 11:39:49 Engine.Tabs DEBUG First sync, uploading all items 2010-10-11 11:39:49 Engine.Tabs INFO 1 outgoing items pre-reconciliation 2010-10-11 11:39:49 Collection DEBUG GET success 200 https://phx-sync313.services.mozilla.com/1.0/tanhorn/storage/tabs?full=1 2010-10-11 11:39:49 Engine.Tabs INFO Records: 0 applied, 1 reconciled, 0 left to fetch 2010-10-11 11:39:49 Engine.Tabs INFO Uploading all of 1 records 2010-10-11 11:39:49 Collection DEBUG POST Length: 523 2010-10-11 11:39:49 Collection DEBUG POST success 200 https://phx-sync313.services.mozilla.com/1.0/tanhorn/storage/tabs 2010-10-11 11:39:49 Engine.Tabs DEBUG Total (ms): sync 690, processIncoming 222, uploadOutgoing 221, syncStartup 247, syncFinish 0, createRecord 8, isEqual 5, reconcile 5 2010-10-11 11:39:49 Service.Main DEBUG Exception: Some engines did not sync correctly No traceback available 2010-10-11 12:15:05 Service.Main INFO Loading Weave 1.5 2010-10-11 12:15:05 Engine.Bookmarks DEBUG Engine initialized 2010-10-11 12:15:05 Engine.Forms DEBUG Engine initialized 2010-10-11 12:15:05 Engine.History DEBUG Engine initialized 2010-10-11 12:15:05 Engine.Passwords DEBUG Engine initialized 2010-10-11 12:15:05 Engine.Prefs DEBUG Engine initialized 2010-10-11 12:15:05 Engine.Tabs DEBUG Engine initialized 2010-10-11 12:15:05 Engine.Tabs DEBUG Resetting tabs last sync time 2010-10-11 12:15:05 Service.Main INFO Mozilla/5.0 (Windows; U; Windows NT 6.1; ru; rv:1.9.2.10) Gecko/20100914 Firefox/3.6.10 Glue/4.5 2010-10-11 12:15:05 Service.Util DEBUG Using a fake svc object for @labs.mozilla.com/Weave/Crypto;2 2010-10-11 12:15:05 Service.Main DEBUG Caching URLs under storage user base: https://phx-sync313.services.mozilla.com/1.0/tanhorn/ 2010-10-11 12:15:11 Service.Main INFO Logging in user tanhorn 2010-10-11 12:15:12 Net.Resource DEBUG GET success 200 https://phx-sync313.services.mozilla.com/1.0/tanhorn/info/collections 2010-10-11 12:15:12 Net.Resource DEBUG GET success 200 https://phx-sync313.services.mozilla.com/1.0/tanhorn/storage/keys/pubkey 2010-10-11 12:15:13 Net.Resource DEBUG GET success 200 https://phx-sync313.services.mozilla.com/1.0/tanhorn/storage/keys/privkey 2010-10-11 12:39:50 Net.Resource DEBUG GET success 200 https://phx-sync313.services.mozilla.com/1.0/tanhorn/info/collections 2010-10-11 12:39:50 Service.Main DEBUG New clients detected, triggering a full sync 2010-10-11 12:39:50 Service.Main DEBUG Idle timer created for sync, will sync after 5 seconds of inactivity. 2010-10-11 12:40:02 Net.Resource DEBUG GET success 200 https://phx-sync313.services.mozilla.com/1.0/tanhorn/info/collections 2010-10-11 12:40:02 Service.Main DEBUG Clearing cached crypto records 2010-10-11 12:40:02 Service.Main DEBUG Clearing cached keys records 2010-10-11 12:40:02 Service.Main DEBUG Clearing cached meta record. 2010-10-11 12:40:02 Net.Resource DEBUG GET success 200 https://phx-sync313.services.mozilla.com/1.0/tanhorn/storage/meta/global 2010-10-11 12:40:02 Service.Main DEBUG Weave Version: 1.5 Local Storage: 3 Remote Storage: 3 2010-10-11 12:40:02 Net.Resource DEBUG GET success 200 https://phx-sync313.services.mozilla.com/1.0/tanhorn/storage/keys/pubkey 2010-10-11 12:40:03 Net.Resource DEBUG GET success 200 https://phx-sync313.services.mozilla.com/1.0/tanhorn/storage/keys/privkey 2010-10-11 12:40:03 Net.Resource DEBUG GET success 200 https://phx-sync313.services.mozilla.com/1.0/tanhorn/storage/crypto/clients 2010-10-11 12:40:03 Engine.Clients DEBUG First sync, uploading all items 2010-10-11 12:40:03 Engine.Clients INFO 1 outgoing items pre-reconciliation 2010-10-11 12:40:03 Collection DEBUG GET success 200 https://phx-sync313.services.mozilla.com/1.0/tanhorn/storage/clients?full=1 2010-10-11 12:40:03 Engine.Clients INFO Records: 1 applied, 0 reconciled, 0 left to fetch 2010-10-11 12:40:03 Engine.Clients INFO Uploading all of 1 records 2010-10-11 12:40:03 Collection DEBUG POST Length: 334
Component: General → Firefox Sync: Backend
Product: Firefox → Mozilla Services
QA Contact: general → sync-backend
(In reply to comment #1) > 2010-10-11 11:39:48 Engine.History WARN Sync failed > 2010-10-11 11:39:48 Engine.History DEBUG Total (ms): sync 1069, > syncStartup 1060 > 2010-10-11 11:39:48 Service.Main DEBUG Null id for anno! (invalid > uri) No traceback available You're hitting bug 597404. Looks like everything apart from history sync is working fine. If you can live without history sync for now, you can ignore the error. You could also try to clear your history, that usually makes the problem go away.
Status: UNCONFIRMED → RESOLVED
Closed: 14 years ago
Resolution: --- → DUPLICATE
Component: Firefox Sync: Backend → Sync
Product: Cloud Services → Firefox
You need to log in before you can comment on or make changes to this bug.