Closed Bug 659120 Opened 14 years ago Closed 12 years ago

Crashes with Firefox 5 on Google Docs

Categories

(Core :: General, defect)

5 Branch
defect
Not set
critical

Tracking

()

RESOLVED WORKSFORME
Tracking Status
firefox5 - ---

People

(Reporter: cww, Unassigned)

References

Details

(Keywords: qawanted, Whiteboard: [input])

We're seeing feedback around Firefox crashing when using Google docs. http://input.mozilla.com/en-US/opinion/2068304 http://input.mozilla.com/en-US/opinion/2068200 http://input.mozilla.com/en-US/opinion/2062410 for example. This bug is being filed as part of an effort to get top feedback from input into bugzilla.
Crash ID / Stack trace required ...
Product: Firefox → Core
QA Contact: general → general
Matti: We don't have it. We decided in the beta meeting to file bugs to make sure things get looked at and followed up on even though we can't/don't get a lot of information during the first pass. Adding feedback items from input to tracking so we can make sure that they don't get missed.
Keywords: qawanted
I prevented the crash on Google Docs startup by canceling page loading after the part I needed was loaded. I'm on Windows XP.
hard to assess without stacks, and only two examples from http://input.mozilla.com/en-US/?q=google+docs+crash&product=firefox&version=--&date_start=&date_end=&sentiment=sad both by Mac users http://input.mozilla.com/en-US/opinion/2424318 http://input.mozilla.com/en-US/opinion/2386788 perhaps related? Bug 636220 may cause grief for heavy gdoc users - Google Docs tabs do not free all memory when closed
Severity: normal → critical
cww, is there current feedback info that corroborates your earlier information? (version 5 seems like a decade ago)
Depends on: 636220
Daniel, please reopen if you still see a problem, and please include a crash ID. We use gdocs here a lot and we don't see crashes. And I don't see current reports on INPUT. http://input.mozilla.org/en-US/?q=google => WFM
Status: NEW → RESOLVED
Closed: 12 years ago
Resolution: --- → WORKSFORME
I have problem with google docs. Here are the crash IDs: efce8cb2-f783-4b23-8f0f-705bd5bde4e0 22.Aug.13 12:02 bp-42457840-a501-4a2b-ac91-321972130822 22.Aug.13 12:01 e6b4dda0-3fa3-466a-a9bf-980fad0672a4 22.Aug.13 12:01 4880fb9f-5d91-4fb6-95e7-e203435c4c13 22.Aug.13 12:00 56a53011-e142-477b-b04b-e550f2c55cdb 22.Aug.13 11:59 01cc5bc9-b9cd-4be0-94a3-b6bb5b5e8e96 22.Aug.13 11:58
svilen_nwm@yahoo.com : Please report a new bug in case you still experience this crashes with recent builds and add me to the cc list.
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