Closed Bug 671378 Opened 13 years ago Closed 13 years ago

Sync interval doesn't adjust after error during initial Sync on additional device

Categories

(Firefox :: Sync, defect)

defect
Not set
normal

Tracking

()

VERIFIED FIXED
mozilla8
Tracking Status
firefox7 --- fixed

People

(Reporter: philikon, Assigned: emtwo)

References

Details

(Keywords: regression, Whiteboard: [verified in services])

Attachments

(1 file, 2 obsolete files)

Let's say the first sync (on an additional device) fails somehow so, by default, we're in single device mode: 1310582104951 Sync.Service TRACE Event: weave:service:sync:error 1310582104984 Sync.SyncScheduler TRACE Adjusting syncInterval to singleDeviceInterval. 1310582105009 Sync.SyncScheduler TRACE Next sync in 86400 sec. That all makes sense. Now for some reason the problem has gone away, and we sync successfully. This is the excerpt from that successful sync: 1310582546663 Sync.SyncScheduler DEBUG Client count: 0 -> 3 1310582546664 Sync.SyncScheduler TRACE Adjusting syncThreshold to MULTI_DEVICE_THRESHOLD 1310582546664 Sync.SyncScheduler TRACE Adjusting syncInterval to immediateInterval. 1310582546664 Sync.Service INFO Updating enabled engines: 3 clients. 1310582546666 Sync.Engine.Bookmarks TRACE Event: weave:engine:sync:start 1310582546669 Sync.Engine.Bookmarks DEBUG Engine syncIDs: aR0ssBQLNy5T,5xzEZ69rbuxh 1310582546670 Sync.Engine.Bookmarks DEBUG Resetting bookmarks last sync time 1310582546672 Sync.Engine.Bookmarks DEBUG First sync, uploading all items 1310582546677 Sync.Store.Bookmarks TRACE Creating SQL statement: SELECT guid FROM moz_bookmarks WHERE id = :item_id 1310582546838 Sync.Tracker.Bookmarks TRACE Clearing changed ID list 1310582546839 Sync.Engine.Bookmarks INFO 145 outgoing items pre-reconciliation 1310582546962 Sync.Engine.Bookmarks TRACE Downloading & applying server changes 1310582547077 Sync.Tracker.Tabs TRACE onTab event: TabSelect 1310582547164 Sync.SyncScheduler TRACE bookmarks: score: 0 1310582547164 Sync.SyncScheduler TRACE forms: score: 0 1310582547165 Sync.SyncScheduler TRACE history: score: 0 1310582547165 Sync.SyncScheduler TRACE passwords: score: 0 1310582547165 Sync.SyncScheduler TRACE prefs: score: 0 1310582547166 Sync.SyncScheduler TRACE tabs: score: 1 1310582547167 Sync.SyncScheduler TRACE Global score updated: 5 1310582547167 Sync.SyncScheduler TRACE _checkSync returned "". 1310582547180 Sync.SyncScheduler TRACE Next sync in 86399 sec. Why are we still only syncing once per day now? syncInterval is immediateInterval now!
Attached patch v1: updateClientMode() on sync:error (obsolete) (deleted) — Splinter Review
Attachment #545727 - Flags: feedback?(philipp)
Summarizing face to face discussion: The problem is that adjustSyncInterval doesn't actually change the timer, so what we should do is call scheduleNextSync from there (if we ended up changing the interval, that is). This has two implications, though: * scheduleNextSync uses nextSync to track whether we already have a timer going. From looking at the code, it will prevent the timeout from being reduced (e.g. going from 86400 to 300 seconds). We should change that and allow a reduction of the timeout (but not an increase). We should also ensure (via a test) that if the new timeout is greater than the time the timer has already done, the sync gets triggered (immediately-ish). * adjustSyncInterval is called from the "idle" observer which we don't remove after somebody's stopped using sync. That means we would schedule syncs past that point, which isn't a good idea. To fix, we should - only register SyncScheduler as an idle observer in SyncScheduler.init() if Status.checkSetup() == STATUS_OK - register it on weave:service:setup-complete - unregsiter it on weave:service:start-over
(In reply to comment #2) > - unregsiter it on weave:service:start-over We can also move the SyncScheduler.setDefaults() call from Service.startOver to that observer, making Service a bit more agnostic of SyncScheduler.
Comment on attachment 545727 [details] [diff] [review] v1: updateClientMode() on sync:error > case "weave:service:sync:error": >+ // There may be multiple clients on first sync but if the sync fails >+ // client mode should still be updated so that the next sync has a correct interval. >+ this.updateClientMode(); > this.adjustSyncInterval(); > this.handleSyncError(); > break; As discussed, this patch addresses a genuine problem, but not the first sync problem. Please adjust the comment accordingly. >+ Records.clearCache(); >+ Svc.Prefs.resetBranch(""); >+ SyncScheduler.setDefaults(); >+ Clients.resetClient(); Please use Service.startOver() to clean up (replaces all of these).
Attachment #545727 - Flags: feedback?(philipp)
(In reply to comment #2) > Summarizing face to face discussion: > > The problem is that adjustSyncInterval doesn't actually change the timer, so > what we should do is call scheduleNextSync from there (if we ended up > changing the interval, that is). As I started coding this up, testing, etc. I realized that I don't think this part is necessary. I looked through the code for every call to adjustSyncInterval and we already have a call to scheduleNextSync everywhere (except on "idle") alongside a call to adjustSyncInterval. And by everywhere I mean on sync:finish and sync:error. I believe the reason this bug appeared wasn't because adjustSyncInterval didn't scheduleNextSync as well but because of the first point you mention next. Also, a similar issue to this came up when we talked about going from active to idle state and having to wait for one more sync to happen before the timer got updated to idle. Since we won't be allowing the timeout to increase (as you mentioned in the next point), this suggested change won't affect that issue. > * scheduleNextSync uses nextSync to track whether we already have a timer > going. From looking at the code, it will prevent the timeout from being > reduced (e.g. going from 86400 to 300 seconds). We should change that and > allow a reduction of the timeout (but not an increase). This change seems good enough for this bug since we already call scheduleNextSync or scheduleAtInterval on sync:error through handleSyncError. > We should also > ensure (via a test) that if the new timeout is greater than the time the > timer has already done, the sync gets triggered (immediately-ish). I'm not exactly sure what you mean here. Why would we be syncing immediately-ish? Don't we just sync when the current timer is up and not use the new timer? > * adjustSyncInterval is called from the "idle" observer which we don't > remove after somebody's stopped using sync. That means we would schedule > syncs past that point, which isn't a good idea. To fix, we should > > - only register SyncScheduler as an idle observer in SyncScheduler.init() > if Status.checkSetup() == STATUS_OK > - register it on weave:service:setup-complete > - unregsiter it on weave:service:start-over I think that if it's possible to not have to call scheduleNextSync from adjustSyncInterval it would be better since (1) it would avoid doing this (2) It's technically already being called when we need it to be and (3) you said we usually only call scheduleNextSync on sync:finish etc. and this is more of an "internal" or "system" call. Of course I could be missing something here but I just wanted to share my analysis thus far and I will attempt to prove this works with tests etc.
(In reply to comment #5) > > * scheduleNextSync uses nextSync to track whether we already have a timer > > going. From looking at the code, it will prevent the timeout from being > > reduced (e.g. going from 86400 to 300 seconds). We should change that and > > allow a reduction of the timeout (but not an increase). > > This change seems good enough for this bug since we already call > scheduleNextSync or scheduleAtInterval on sync:error through > handleSyncError. Yes, you're right. > > We should also > > ensure (via a test) that if the new timeout is greater than the time the > > timer has already done, the sync gets triggered (immediately-ish). > > I'm not exactly sure what you mean here. Why would we be syncing > immediately-ish? Don't we just sync when the current timer is up and not use > the new timer? Well, there's only one timer. Utils.namedTimer detects if a timer is already there and then just modifies its delay attribute. I think it will Just Work(tm), but we should verify that the following scenario works: * A timer is set for, say, 86400 seconds * 10 minutes we change the Sync interval in adjustSyncInterval to 5 minutes and then call scheduleNextSync to change the timer's delay. * We sync 5 minutes later. (Use more appropriate unites in unit test, of course :)) > > * adjustSyncInterval is called from the "idle" observer which we don't > > remove after somebody's stopped using sync. That means we would schedule > > syncs past that point, which isn't a good idea. To fix, we should > > > > - only register SyncScheduler as an idle observer in SyncScheduler.init() > > if Status.checkSetup() == STATUS_OK > > - register it on weave:service:setup-complete > > - unregsiter it on weave:service:start-over > > I think that if it's possible to not have to call scheduleNextSync from > adjustSyncInterval it would be better since (1) it would avoid doing this > (2) It's technically already being called when we need it to be and (3) you > said we usually only call scheduleNextSync on sync:finish etc. and this is > more of an "internal" or "system" call. Yes. But I think we should still ensure the SyncScheduler is only registered as an idle observer when we need it to be (also gives us the opportunity to do the clean up mentioned in comment 3).
(In reply to comment #3) > (In reply to comment #2) > > - unregsiter it on weave:service:start-over > > We can also move the SyncScheduler.setDefaults() call from Service.startOver > to that observer, making Service a bit more agnostic of SyncScheduler. is the weave:service:start-over observer you're talking about the one in browser-syncui.js? If so, isn't moving SyncScheduler.setDefaults() to this observer worse than keeping it in Service.startOver since it's now in the UI code?
(In reply to comment #7) > is the weave:service:start-over observer you're talking about the one in > browser-syncui.js? If so, isn't moving SyncScheduler.setDefaults() to this > observer worse than keeping it in Service.startOver since it's now in the UI > code? I meant having SyncScheduler observe weave:service:start-over and then calling this.setDefaults() there, as well as having it unregister itself as an idle observer.
In case the comments in test_adjust_timer are not clear enough, here are the steps that reproduce this bug exactly: 1) Sync - sets nextSync = 0. 2) scheduleNextSync is called before updateClientMode is called during the sync (eg. due to a score increment) - sets nextSync to a non-zero value using the initial large interval. 3) updateClientMode is called during the sync - sets the syncInterval to a smaller value. 4) scheduleNextSync (due to score increment or sync:finish)is called again but does not change the timer since nextSync is now a non-zero value. the fix as discussed is to reset the timer to syncInterval if syncInterval is smaller than time left.
Attachment #545727 - Attachment is obsolete: true
Attachment #547275 - Flags: feedback?(philipp)
Comment on attachment 547275 [details] [diff] [review] v2: updateClientMode() on sync:error & adjust syncTimer appropriately >+add_test(function test_adjust_timer() { >+ _("Test that if syncInterval is smaller than current timout period it is used."); >+ // Test scenario similar to bug 671378. nextSync value is set to non-zero >+ // value prior to a call to adjustSyncInterval during a sync. Test on >+ // sync:finish syncTimer.delay is set to the min of syncInterval & current delay. Can you please clarify this a bit (including the name of the test). The problem was that I apparently got a score update that wasn't quite big enough to trigger a sync, to scheduleNextSync() was called without an explicit time interval, which set nextSync and prevented the actual sync scheduling after the first sync to adjust the timer. >+ // Wrap scheduleNextSync so we are notified when it is finished. >+ SyncScheduler._scheduleNextSync = SyncScheduler.scheduleNextSync; >+ SyncScheduler.scheduleNextSync = function() { >+ SyncScheduler._scheduleNextSync(); >+ Svc.Obs.notify("scheduleNextSync:finish"); >+ }; ... >+ // Check on sync:finish scheduleNextSync sets the appropriate >+ // syncInterval and syncTimer values. >+ Svc.Obs.add("scheduleNextSync:finish", function onSchedNextSyncFinish() { >+ if (syncSuccesses == 2) { ... If you're already monkey patching scheduleNextSync, you might as well avoid the observer and put the if clause there. >+ // Set nextSync != 0 >+ // syncInterval still hasn't been set by call to updateClientMode. >+ Svc.Obs.add("weave:service:sync:start", function onSyncStart() { Please add a comment here that we're explicitly trying to invoke scheduleNextSync during a sync (a score update that's not quite big enough) r=me with that.
Attachment #547275 - Flags: feedback?(philipp) → review+
* addressing comment 10 * applied patch on top of bug 668622 with resolutions
Attachment #547275 - Attachment is obsolete: true
Attachment #547455 - Flags: review?(philipp)
Comment on attachment 547455 [details] [diff] [review] v3: updateClientMode() on sync:error & adjust syncTimer appropriately Rock. r=me Requesting approval for Aurora since this is a regression caused by bug 664792 which is in Aurora. This fixes an edge case in certain error cases, so the risk is minimal.
Attachment #547455 - Flags: review?(philipp)
Attachment #547455 - Flags: review+
Attachment #547455 - Flags: approval-mozilla-aurora?
Status: NEW → ASSIGNED
Whiteboard: [fixed in services]
STRs for QA: 1. Connect a new profile to an existing Sync account that has other devices connected to it but that will cause the first sync to produce an error somehow (e.g. it has invalid records or HMAC mismatches or similar) 2. During the initial sync, cause minor score updates, e.g. by switching tabs a lot and/or producing some new history. 3. Ensure that the sync interval is no longer singleDeviceInteral (but in all likelihood activeInterval)
Comment on attachment 547455 [details] [diff] [review] v3: updateClientMode() on sync:error & adjust syncTimer appropriately We're going to take this fix, but we're also now deep into Aurora and this has the new instant sync feature on our radar as potentially not ready for 7. I'm crossing my fingers that we don't find any additional blockers in the feature because we're now in that part of the release where turning off or backing out incomplete features is very appealing.
Attachment #547455 - Flags: approval-mozilla-aurora? → approval-mozilla-aurora+
(In reply to comment #15) > Comment on attachment 547455 [details] [diff] [review] [review] > v3: updateClientMode() on sync:error & adjust syncTimer appropriately > > We're going to take this fix, but we're also now deep into Aurora and this > has the new instant sync feature on our radar as potentially not ready for > 7. I'm crossing my fingers that we don't find any additional blockers in the > feature because we're now in that part of the release where turning off or > backing out incomplete features is very appealing. Thanks for the approval. I completely understand the reasoning. Indeed this how Aurora is supposed to work. That said, AFAIUI Aurora is also meant as a stabilizing period. For Instant Sync this unfortunately meant that we had three edge case regressions (not major ones, mind you... after all, QA signed off on the original implementation before we even landed on m-c). IMHO the good news is that we caught the regression during the Aurora phase and not later! ;) I do agree about the timescale. I too wish we that we would have fixed this bug earlier in the Aurora stage, along with the other two regressions. Alas, the Services Engineering off-site punched a small productivity hole in that plan ;) Anyway, landed on Aurora... let's hope that this was it... http://hg.mozilla.org/releases/mozilla-aurora/rev/72beea1d4cc7
(In reply to comment #14) > STRs for QA: > > 1. Connect a new profile to an existing Sync account that has other devices > connected to it but that will cause the first sync to produce an error > somehow (e.g. it has invalid records or HMAC mismatches or similar) Do you have a method to create/modify an account that will exhibit this? > 2. During the initial sync, cause minor score updates, e.g. by switching > tabs a lot and/or producing some new history. do you mean literally during the initial sync or to trigger a first successful sync? > 3. Ensure that the sync interval is no longer singleDeviceInteral (but in > all likelihood activeInterval) Ensure the sync interval is set at what point; before the first successful sync is triggered or after?
testing on s-c build of 20110725: After erroring on hmac mismatch, every successful sync on the added client is Adjusting syncInterval to singleDeviceInterval
I followed comment #14 STR's. and the syncInterval is set to singleDeviceInterval. Then hit Sync Now in the error bar. sync interva1 is still one day. Philipp thinks it may be the way the hmac mismatch is breaking all records from the initial client. (not a usual thing) adding a third client: erros from the hmac mismatch but then gets: Adjusting syncInterval to immediateInterval. then a minute later: Adjusting syncInterval to activeInterval. based on that, I'll verify this fixed on s-c
Whiteboard: [fixed in services] → [verified in services]
Status: ASSIGNED → RESOLVED
Closed: 13 years ago
Resolution: --- → FIXED
Target Milestone: --- → mozilla8
Status: RESOLVED → VERIFIED
Component: Firefox Sync: Backend → Sync
Product: Cloud Services → Firefox
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