User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:5.0) Gecko/20100101 Firefox/5.0 Build ID: 20110615151330 Steps to reproduce: configuration is that Thunderbird should not leave mail at the server once loaded to Thunderbird. I ask thunderbird to take mail from server Actual results: which he is doing nicely, except if the mail has pictures attached, than he takes only one mail including the pictures, leaves the mail at the server and would not take a second mail with pictures. this happens only since the last 2 versions! Expected results: he should not leave the mail at the server and take the next mail

pop or imap ?

Could you also copy/paste here the content of the "Troubleshooting information" from the "?" (or "Help") menu in Thunderbird?

Hi, Ludovic, its .jpg pictures of at least 1-2.5 MB

Hi caméléon, hope this is what you are looking for. Allgemeine Informationen Name Thunderbird Version 6.0 User-Agent Mozilla/5.0 (Windows NT 6.1; WOW64; rv:6.0) Gecko/20110812 Thunderbird/6.0 Profilordner Beinhaltenden Ordner anzeigen (Lokaler Datenträger) Build-ID der Anwendung 20110812055131 Aktivierte Plugins about:plugins Build-Konfiguration about:buildconfig E-Mail- und Newsgruppen-Konten ID Posteingang-Server Postausgang-Server Name Verbindungssicherheit Authentifizierungsmethode Name Verbindungssicherheit Authentifizierungsmethode Standard? account1 (none) Local Folders plain passwordCleartext account2 (pop3) pop.wanadoo.fr:110 plain passwordCleartext smtp.wanadoo.fr:25 plain none true Erweiterungen Name Version Aktiviert ID British English Dictionary 1.19.1 true en-GB@dictionaries.addons.mozilla.org Deutsches Wörterbuch 2.0.2 true de-DE@dictionaries.addons.mozilla.org Dictionnaire français «Classique» 4.2 true fr-classique@dictionaries.addons.mozilla.org Modifizierte Einstellungen Name Wert extensions.lastAppVersion 6.0 font.name.monospace.el Consolas font.name.monospace.tr Consolas font.name.monospace.x-baltic Consolas font.name.monospace.x-central-euro Consolas font.name.monospace.x-cyrillic Consolas font.name.monospace.x-unicode Consolas font.name.monospace.x-western Consolas font.name.sans-serif.el Calibri font.name.sans-serif.tr Calibri font.name.sans-serif.x-baltic Calibri font.name.sans-serif.x-central-euro Calibri font.name.sans-serif.x-cyrillic Calibri font.name.sans-serif.x-unicode Calibri font.name.sans-serif.x-western Calibri font.name.serif.el Cambria font.name.serif.tr Cambria font.name.serif.x-baltic Cambria font.name.serif.x-central-euro Cambria font.name.serif.x-cyrillic Cambria font.name.serif.x-unicode Cambria font.name.serif.x-western Cambria font.size.fixed.el 14 font.size.fixed.tr 14 font.size.fixed.x-baltic 14 font.size.fixed.x-central-euro 14 font.size.fixed.x-cyrillic 14 font.size.fixed.x-unicode 14 font.size.fixed.x-western 14 font.size.variable.el 17 font.size.variable.tr 17 font.size.variable.x-baltic 17 font.size.variable.x-central-euro 17 font.size.variable.x-cyrillic 17 font.size.variable.x-unicode 17 font.size.variable.x-western 17 mail.openMessageBehavior.version 1 mail.winsearch.firstRunDone true network.cookie.prefsMigrated true places.database.lastMaintenance 1313400640 places.history.expiration.transient_current_max_pages 88304 Grafik

Hum, Wanadoo.fr pop server... Maybe related to this problem: http://www.geckozone.org/forum/viewtopic.php?f=4&t=95538 ? What antivirus do you use? Could you turn it off and do another test?

Hummm I thought a lot about Wanadoo pop and Avast which I use. What I do not understand is that this is happening only since le last upgrades of Thunderbird! Why not before? I have not changed my systems (wanadoo or avast) I may try the test. About the geckozone forum you may find my name there, I did not understand 1/2 of that discussion as I do not see how to intervene with Avast. Hear from me after the test.

Hi, test done: Avast turned off, two mails with big pictures waiting; asked to load them to Thunderbird; Thunderbird takes the first, leaves it on the server (though been asked not to do so) and does not take the second mail. If I want that I have to go back to the server delete the first mail and ask Thunderbird again to fetch mail.

We'll need to see a pop log to investigate what's going on (see https://wiki.mozilla.org/MailNews:Logging)

You are not the first one to report this kind of problem, which exist with old release of Thunderbird too. So the log asked by Ludovic would really be interested to understand from where it come from.

I'll try to see to it to understand what exactly you want me to show you. May be it is of no importance; there is no difference if I ask to leave the mail at the server or not (I tried both)

Hi, sorry Win7 plaid me a game, so it took me some time to make it work. So here the pop log: 0[82e140]: Setting server busy in nsPop3Protocol::LoadUrl 0[82e140]: Entering NET_ProcessPop3 81 0[82e140]: POP3: Entering state: 1 0[82e140]: POP3: Entering state: 2 0[82e140]: POP3: Entering state: 4 0[82e140]: RECV: +OK mwinf2f07 Cyrus POP3 v2.3.16 server ready <2464343111.1314620620@mwinf2f07> 0[82e140]: POP3: Entering state: 26 0[82e140]: SEND: AUTH 0[82e140]: Entering NET_ProcessPop3 52 0[82e140]: POP3: Entering state: 3 0[82e140]: RECV: +OK List of supported mechanisms follows 0[82e140]: POP3: Entering state: 27 0[82e140]: RECV: PLAIN 0[82e140]: POP3: Entering state: 27 0[82e140]: RECV: . 0[82e140]: POP3: Entering state: 28 0[82e140]: SendCapa() 0[82e140]: SEND: CAPA 0[82e140]: Entering NET_ProcessPop3 198 0[82e140]: POP3: Entering state: 3 0[82e140]: RECV: +OK List of capabilities follows 0[82e140]: POP3: Entering state: 29 0[82e140]: RECV: SASL PLAIN 0[82e140]: capa processed 0[82e140]: POP3: Entering state: 29 0[82e140]: RECV: EXPIRE NEVER 0[82e140]: capa processed 0[82e140]: POP3: Entering state: 29 0[82e140]: RECV: LOGIN-DELAY 0 0[82e140]: capa processed 0[82e140]: POP3: Entering state: 29 0[82e140]: RECV: TOP 0[82e140]: capa processed 0[82e140]: POP3: Entering state: 29 0[82e140]: RECV: UIDL 0[82e140]: capa processed 0[82e140]: POP3: Entering state: 29 0[82e140]: RECV: PIPELINING 0[82e140]: capa processed 0[82e140]: POP3: Entering state: 29 0[82e140]: RECV: RESP-CODES 0[82e140]: capa processed 0[82e140]: POP3: Entering state: 29 0[82e140]: RECV: AUTH-RESP-CODE 0[82e140]: capa processed 0[82e140]: POP3: Entering state: 29 0[82e140]: RECV: X-FORWARD 0[82e140]: capa processed 0[82e140]: POP3: Entering state: 29 0[82e140]: RECV: X-LOGNAME 0[82e140]: capa processed 0[82e140]: POP3: Entering state: 29 0[82e140]: RECV: USER 0[82e140]: capa processed 0[82e140]: POP3: Entering state: 29 0[82e140]: RECV: IMPLEMENTATION Cyrus POP3 v2.3.16 0[82e140]: capa processed 0[82e140]: POP3: Entering state: 29 0[82e140]: RECV: STLS 0[82e140]: capa processed 0[82e140]: POP3: Entering state: 29 0[82e140]: RECV: . 0[82e140]: capa processed 0[82e140]: POP3: Entering state: 30 0[82e140]: ProcessAuth() 0[82e140]: POP auth: server caps 0xE14AA, pref 0x1C00, failed 0x0, avail caps 0x1400 0[82e140]: (GSSAPI = 0x100000, CRAM = 0x2000, APOP = 0x4000, NTLM = 0x8000, MSN = 0x10000, PLAIN = 0x1000, LOGIN = 0x800, USER/PASS = 0x400) 0[82e140]: trying auth method 0x1000 0[82e140]: POP username 0[82e140]: POP3: Entering state: 5 0[82e140]: OnPromptStart() 0[82e140]: Entering NET_ProcessPop3 0 0[82e140]: POP3: Entering state: 48 0[82e140]: SendUsername() 0[82e140]: SEND: AUTH PLAIN 0[82e140]: Entering NET_ProcessPop3 4 0[82e140]: POP3: Entering state: 3 0[82e140]: RECV: + 0[82e140]: POP3: Entering state: 31 0[82e140]: NextAuthStep() 0[82e140]: POP3: Entering state: 6 0[82e140]: POP3: Entering state: 50 0[82e140]: SendPassword() 0[82e140]: PLAIN login 0[82e140]: Logging suppressed for this command (it probably contained authentication information) 0[82e140]: Entering NET_ProcessPop3 30 0[82e140]: POP3: Entering state: 3 0[82e140]: RECV: +OK Mailbox locked and ready 0[82e140]: POP3: Entering state: 31 0[82e140]: NextAuthStep() 0[82e140]: login succeeded 0[82e140]: POP3: Entering state: 7 0[82e140]: SEND: STAT 0[82e140]: Entering NET_ProcessPop3 13 0[82e140]: POP3: Entering state: 3 0[82e140]: RECV: +OK 2 90468 0[82e140]: POP3: Entering state: 8 0[82e140]: POP3: Entering state: 22 0[82e140]: SEND: QUIT 0[82e140]: Entering NET_ProcessPop3 5 0[82e140]: POP3: Entering state: 3 0[82e140]: RECV: +OK 0[82e140]: POP3: Entering state: 40 0[82e140]: POP3: Entering state: 23 0[82e140]: POP3: Entering state: 25 0[82e140]: Clearing server busy in POP3_FREE 0[82e140]: Clearing running protocol in POP3_FREE 0[82e140]: Clearing server busy in OnStopRequest 0[82e140]: Calling ReleaseFolderLock from ~nsPop3Sink 0[82e140]: ReleaseFolderLock haveSemaphore = FALSE hope that helps! W

Hi Ludovic, looks as if the pop log did not give any clue to the problem. Just to mention; it looks not to be the format (as .jpg), the last block I had was a 750KB .pdf . I wander where I could tell Thunderbird to not get tired with mail bigger than 750KB? and keep working properly as demanded though.

David Ideas ?

that log didn't have any message downloads, or deletes. Have you set Thunderbird to not download messages larger than a certain size?

I have not done anything like this, to do so I should know where, but I have no idea, may be you tell me? I would look into it and see what there is.

You would notice if you did - messages over a certain size would only have the first few lines downloaded, and there would be a link that you clicked on to download the rest of the message.

that is not the case, messages with big annex come fully but stop further action, (as delete message in server or/and take next message)

domzig, can you do another log?

Hi Wayne Mery, Yes I can: here it is.What do you think about it? 0[210f140]: Setting server busy in nsPop3Protocol::LoadUrl 0[210f140]: Entering NET_ProcessPop3 48 0[210f140]: POP3: Entering state: 1 0[210f140]: POP3: Entering state: 2 0[210f140]: POP3: Entering state: 4 0[210f140]: RECV: +OK mwinf2108 Cyrus POP3 v2.3.16 server ready 0[210f140]: POP3: Entering state: 26 0[210f140]: SEND: AUTH 0[210f140]: Entering NET_ProcessPop3 52 0[210f140]: POP3: Entering state: 3 0[210f140]: RECV: +OK List of supported mechanisms follows 0[210f140]: POP3: Entering state: 27 0[210f140]: RECV: PLAIN 0[210f140]: POP3: Entering state: 27 0[210f140]: RECV: . 0[210f140]: POP3: Entering state: 28 0[210f140]: SendCapa() 0[210f140]: SEND: CAPA 0[210f140]: Entering NET_ProcessPop3 198 0[210f140]: POP3: Entering state: 3 0[210f140]: RECV: +OK List of capabilities follows 0[210f140]: POP3: Entering state: 29 0[210f140]: RECV: SASL PLAIN 0[210f140]: capa processed 0[210f140]: POP3: Entering state: 29 0[210f140]: RECV: EXPIRE NEVER 0[210f140]: capa processed 0[210f140]: POP3: Entering state: 29 0[210f140]: RECV: LOGIN-DELAY 0 0[210f140]: capa processed 0[210f140]: POP3: Entering state: 29 0[210f140]: RECV: TOP 0[210f140]: capa processed 0[210f140]: POP3: Entering state: 29 0[210f140]: RECV: UIDL 0[210f140]: capa processed 0[210f140]: POP3: Entering state: 29 0[210f140]: RECV: PIPELINING 0[210f140]: capa processed 0[210f140]: POP3: Entering state: 29 0[210f140]: RECV: RESP-CODES 0[210f140]: capa processed 0[210f140]: POP3: Entering state: 29 0[210f140]: RECV: AUTH-RESP-CODE 0[210f140]: capa processed 0[210f140]: POP3: Entering state: 29 0[210f140]: RECV: X-FORWARD 0[210f140]: capa processed 0[210f140]: POP3: Entering state: 29 0[210f140]: RECV: X-LOGNAME 0[210f140]: capa processed 0[210f140]: POP3: Entering state: 29 0[210f140]: RECV: USER 0[210f140]: capa processed 0[210f140]: POP3: Entering state: 29 0[210f140]: RECV: IMPLEMENTATION Cyrus POP3 v2.3.16 0[210f140]: capa processed 0[210f140]: POP3: Entering state: 29 0[210f140]: RECV: STLS 0[210f140]: capa processed 0[210f140]: POP3: Entering state: 29 0[210f140]: RECV: . 0[210f140]: capa processed 0[210f140]: POP3: Entering state: 30 0[210f140]: ProcessAuth() 0[210f140]: POP auth: server caps 0xE14AA, pref 0x1C00, failed 0x0, avail caps 0x1400 0[210f140]: (GSSAPI = 0x100000, CRAM = 0x2000, APOP = 0x4000, NTLM = 0x8000, MSN = 0x10000, PLAIN = 0x1000, LOGIN = 0x800, USER/PASS = 0x400) 0[210f140]: trying auth method 0x1000 0[210f140]: POP username 0[210f140]: POP3: Entering state: 5 0[210f140]: OnPromptStart() 0[210f140]: Entering NET_ProcessPop3 0 0[210f140]: POP3: Entering state: 48 0[210f140]: SendUsername() 0[210f140]: SEND: AUTH PLAIN 0[210f140]: Entering NET_ProcessPop3 4 0[210f140]: POP3: Entering state: 3 0[210f140]: RECV: + 0[210f140]: POP3: Entering state: 31 0[210f140]: NextAuthStep() 0[210f140]: POP3: Entering state: 6 0[210f140]: POP3: Entering state: 50 0[210f140]: SendPassword() 0[210f140]: PLAIN login 0[210f140]: Logging suppressed for this command (it probably contained authentication information) 0[210f140]: Entering NET_ProcessPop3 30 0[210f140]: POP3: Entering state: 3 0[210f140]: RECV: +OK Mailbox locked and ready 0[210f140]: POP3: Entering state: 31 0[210f140]: NextAuthStep() 0[210f140]: login succeeded 0[210f140]: POP3: Entering state: 7 0[210f140]: SEND: STAT 0[210f140]: Entering NET_ProcessPop3 13 0[210f140]: POP3: Entering state: 3 0[210f140]: RECV: +OK 8 71166 0[210f140]: POP3: Entering state: 8 0[210f140]: POP3: Entering state: 22 0[210f140]: SEND: QUIT 0[210f140]: Entering NET_ProcessPop3 5 0[210f140]: POP3: Entering state: 3 0[210f140]: RECV: +OK 0[210f140]: POP3: Entering state: 40 0[210f140]: POP3: Entering state: 23 0[210f140]: POP3: Entering state: 25 0[210f140]: Clearing server busy in POP3_FREE 0[210f140]: Clearing running protocol in POP3_FREE 0[210f140]: Clearing server busy in OnStopRequest 0[210f140]: Calling ReleaseFolderLock from ~nsPop3Sink 0[210f140]: ReleaseFolderLock haveSemaphore = FALSE

Removing myslef on all the bugs I'm cced on. Please NI me if you need something on MailNews Core bugs from me.