(dormant account) Reporter
	Description • 13 years ago

Current telemetry opt-in is easy to miss, based on a buggy/hacky prompting feature(bug 691951) and is likely responsible for poor telemetry opt-in rates.

	Justin Lebar (not reading bugmail)
	Comment 1 • 13 years ago

Hooray for this bug.

With respect to the text, please don't miss the conversation we had in bug 685373.  It's important that the text cover more than just "how Firefox is performing on your machine".

[1] https://bug683340.bugzilla.mozilla.org/attachment.cgi?id=557012

	Lawrence Mandel [:lmandel] (use needinfo)
	Comment 2 • 13 years ago

I've asked UX to look at ways to advertise Telemetry that are more effective while not interrupting the user's normal workflow. Attached is a concept of a Telemetry snippet on the home/new tab from Boriss.

	Sid Stamm [:geekboy or :sstamm]
	Comment 3 • 13 years ago

Aside from the string itself (let's not bikeshed that again), I really really like Boriss's concept.  It's kind of subtle, though, so whatever new UI we end up with I encourage user tests to see what % of people notice it on their own and what % click yes so we can weigh against the current UI.

	Lawrence Mandel [:lmandel] (use needinfo)
	Comment 4 • 13 years ago

(In reply to Sid Stamm [:geekboy] from comment #3)
> Aside from the string itself (let's not bikeshed that again), 

No. Definitely not going to do that again. :)

>I really
> really like Boriss's concept.  It's kind of subtle, though, so whatever new
> UI we end up with I encourage user tests to see what % of people notice it
> on their own and what % click yes so we can weigh against the current UI.

Good idea about the user tests for effectiveness. This is also just an initial concept. We may want to make the advertisement move visible in some way (section it off, add colour).

One thing that I really like about this concept is that we can either display the Telemetry ad on new tab pages until the user explicitly dismisses it or at least reprompt more frequently as we're not interrupting workflow.

	Jennifer Morrow [:Boriss] (UX)
	Comment 5 • 13 years ago

Lawrence pointed out in an email that most users using Test Pilot have a non-default home page.  That shouldn't be a problem in regards to snippet usage, because the mockup attached is for a combination home and new tab.  The idea is that even a user who has changed their home page would see this on a new tab page.

We do have stats on how effective the snippet is in general, but this attached mockup is a new design, so those numbers may not be as valid.  This would be a great thing to test out, though I suppose that, somewhat ironically, telemetry adoption is not something telemetry could ever fully report on.

	Lawrence Mandel [:lmandel] (use needinfo)
	Comment 6 • 13 years ago

Boriss - I'd like to keep pushing on this from the UX perspective as we also need to line up the dev resources to implement these changes. When can you spend some time further specing out the addition of this message to the new home/tab page?

	Jennifer Morrow [:Boriss] (UX)
	Comment 7 • 12 years ago

Hey Lawrence - hometab/newtab are going through a design change right now, but it will still include that Snippet (shown in attachment 606587 [details] and in about:home).  Perhaps we add a telemetry opt-in to the current Snippet, much like in the attachment, and that won't be going away in the newtab redesign.

	Lawrence Mandel [:lmandel] (use needinfo)
	Comment 8 • 12 years ago

(In reply to Jennifer Morrow [:Boriss] (Firefox UX) from comment #7)
> Hey Lawrence - hometab/newtab are going through a design change right now,
> but it will still include that Snippet (shown in attachment 606587 [details]
> and in about:home).  Perhaps we add a telemetry opt-in to the current
> Snippet, much like in the attachment, and that won't be going away in the
> newtab redesign.

I don't see a snippet in the newtab page that is currently in Nightly. Is the snippet for newtab something new?

In general, I think the snippet can be a useful place to put this Telemetry prompt. However, we will need to discuss this with the comm team, who use the hometab snippets for various messages. I think we also have a technical issue of how a user can click to opt-in via a snippet. Can the snippet provide a single click opt-in? Can it open the preference page?

	Chris H-C :chutten
	Comment 9 • 7 years ago

We now satisfy the data submission policy using notifications (on Mobile) or background tabs (on Desktop).