Closed
Bug 696240
Opened 13 years ago
Closed 13 years ago
Shift+F5 does not check for mail in all accounts
Categories
(Thunderbird :: General, defect)
Tracking
(Not tracked)
RESOLVED
DUPLICATE
of bug 376804
People
(Reporter: pierre.willaime, Unassigned)
Details
Attachments
(1 file)
(deleted),
image/png
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Details |
User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:7.0.1) Gecko/20100101 Firefox/7.0.1
Build ID: 20110930092603
Steps to reproduce:
I tried to use the shortcut Maj+F5 to get email from all account.
Actual results:
This shorcut doesn't work (but F5 which get email for the current account works).
Expected results:
This shorcut should work (and we should be able to change this shorcut but it's a other problem).
Comment 1•13 years ago
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(In reply to ppr from comment #0)
> User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:7.0.1) Gecko/20100101
> Firefox/7.0.1
> Build ID: 20110930092603
>
> Steps to reproduce:
>
> I tried to use the shortcut Maj+F5 to get email from all account.
I suppose you mean Shift+F5? If yes then try it again and report any new errors from Tools -> Error Console.
Comment 2•13 years ago
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(In reply to Hashem Masoud from comment #1)
> > I tried to use the shortcut Maj+F5 to get email from all account.
> I suppose you mean Shift+F5? If yes then try it again and report any new
Yep it does.
Pierre could you also try to start Thunderbird in -safe-mode as described at http://support.mozillamessaging.com/en-US/kb/Safe-Mode and let us know if that works better.
Summary: Maj+F5 does not work → Shift+F5 does not check for mail in all accounts
Yes I mean Shift+F5 (Maj is the french name for Shift). Sorry for this.
After starting thunderbird, I have two messages and one warning in Tools > Error Console but error of any kind (I attached a screenshot). The Warning in french means GetAttributeNodeNS() is out of date.
I tried to start thunderbird in safe mode but there is the same problem.
I have to precise this shortcut worked fine few week ago. Maybe an upgrade broked this.
Comment 6•13 years ago
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Hashem does it work for you ?
Comment 7•13 years ago
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works for me using current trunk on windows 7
Comment 8•13 years ago
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(In reply to Ludovic Hirlimann [:Usul] from comment #6)
> Hashem does it work for you ?
I have only 1 e-mail account, few RSS feeds, and few NNTP subscriptions. When I press Shift+F5, e-mail & RSS are refreshed, but not NNTP subscriptions.
In fact, some others shotcuts using Shift don't work for me (like N or F). But if I enter N or F whitout Shift (so with pressing once caps lock and after f or p) it works.
Comment 10•13 years ago
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(In reply to ppr from comment #9)
> In fact, some others shotcuts using Shift don't work for me (like N or F).
> But if I enter N or F whitout Shift (so with pressing once caps lock and
> after f or p) it works.
Ha - is your system up to date with regards to drivers ?
Reporter | ||
Comment 11•13 years ago
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I think so. It's a archlinux system up-to-date. And it worked few months ago.
Idea : perhaps it's because thunderbird use the french locale for me. Shift is called maj in french. It would explain why you haven't the same bug...
Comment 12•13 years ago
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(In reply to ppr from comment #11)
> Idea : perhaps it's because thunderbird use the french locale for me. Shift
> is called maj in french. It would explain why you haven't the same bug...
invalid then?
Reporter | ||
Comment 13•13 years ago
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(In reply to Wayne Mery (:wsmwk) from comment #12)
> (In reply to ppr from comment #11)
> > Idea : perhaps it's because thunderbird use the french locale for me. Shift
> > is called maj in french. It would explain why you haven't the same bug...
>
> invalid then?
No
I tried with the english locale, same problem. Shift+f5 doesn't work.
But with the imap system if I receive an email, thunderbird download it before to reach the 10 minutes set in the configuration (there is a connection with imap). So this option (check email for all account) is not useful if you use imap (because in this case thunderbird is always up-to-date).
Comment 14•13 years ago
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Pedro can you reproduce?
Comment 15•13 years ago
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I've tested it on the two thunderbirds that I had avaliables on Mac, right now I don't have a Linux machine, at least not yet:
Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:11.0) Gecko/20120313 Thunderbird/11.0
Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:13.0) Gecko/20120329 Thunderbird/13.0a2
The keyboards shortcuts are different (Command+Sifht+Y) and they seem to work correctly.
Comment 16•13 years ago
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(In reply to ppr from comment #13)
> (In reply to Wayne Mery (:wsmwk) from comment #12)
> > (In reply to ppr from comment #11)
> > > Idea : perhaps it's because thunderbird use the french locale for me. Shift
> > > is called maj in french. It would explain why you haven't the same bug...
> >
> > invalid then?
>
> No
>
> I tried with the english locale, same problem. Shift+f5 doesn't work.
>
> But with the imap system if I receive an email, thunderbird download it
> before to reach the 10 minutes set in the configuration (there is a
> connection with imap). So this option (check email for all account) is not
> useful if you use imap (because in this case thunderbird is always
> up-to-date).
This is a correct behavior????, I mean... If you disable this two check boxes, this account works in the same way that if you had them enabled...
Reporter | ||
Comment 17•13 years ago
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(In reply to Pedro Garcia Rodriguez from comment #16)
> (In reply to ppr from comment #13)
> > (In reply to Wayne Mery (:wsmwk) from comment #12)
> > > (In reply to ppr from comment #11)
> > > > Idea : perhaps it's because thunderbird use the french locale for me. Shift
> > > > is called maj in french. It would explain why you haven't the same bug...
> > >
> > > invalid then?
> >
> > No
> >
> > I tried with the english locale, same problem. Shift+f5 doesn't work.
> >
> > But with the imap system if I receive an email, thunderbird download it
> > before to reach the 10 minutes set in the configuration (there is a
> > connection with imap). So this option (check email for all account) is not
> > useful if you use imap (because in this case thunderbird is always
> > up-to-date).
>
> This is a correct behavior????, I mean... If you disable this two check
> boxes, this account works in the same way that if you had them enabled...
If I disable the two check boxes, thunderbird does not check email for my imap account (except if I go to the folder inbox) BUT, if I check these boxes, thunderbird checks email more frequently than every 10 minutes (my config). With imap, I receive directly emails; with pop, it's only every 10 minutes. So, for imap, the check box should not ask "every X minutes".
About the initial problem (post #1), I changed my system (from archlinux to debian sid) and I cannot reproduce the bug now with icedove. Shift+F5 works! So this bug was very likely due to archlinux.
Comment 18•13 years ago
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(In reply to ppr from comment #17)
> (In reply to Pedro Garcia Rodriguez from comment #16)
> > (In reply to ppr from comment #13)
> > > (In reply to Wayne Mery (:wsmwk) from comment #12)
> > > > (In reply to ppr from comment #11)
> > > > > Idea : perhaps it's because thunderbird use the french locale for me. Shift
> > > > > is called maj in french. It would explain why you haven't the same bug...
> > > >
> > > > invalid then?
> > >
> > > No
> > >
> > > I tried with the english locale, same problem. Shift+f5 doesn't work.
> > >
> > > But with the imap system if I receive an email, thunderbird download it
> > > before to reach the 10 minutes set in the configuration (there is a
> > > connection with imap). So this option (check email for all account) is not
> > > useful if you use imap (because in this case thunderbird is always
> > > up-to-date).
> >
> > This is a correct behavior????, I mean... If you disable this two check
> > boxes, this account works in the same way that if you had them enabled...
>
> If I disable the two check boxes, thunderbird does not check email for my
> imap account (except if I go to the folder inbox) BUT, if I check these
> boxes, thunderbird checks email more frequently than every 10 minutes (my
> config). With imap, I receive directly emails; with pop, it's only every 10
> minutes. So, for imap, the check box should not ask "every X minutes".
>
> About the initial problem (post #1), I changed my system (from archlinux to
> debian sid) and I cannot reproduce the bug now with icedove. Shift+F5 works!
> So this bug was very likely due to archlinux.
Let's see if someone can reproduce it...
Comment 19•13 years ago
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(In reply to ppr from comment #17)
> About the initial problem (post #1), I changed my system (from archlinux to
> debian sid) and I cannot reproduce the bug now with icedove. Shift+F5 works!
> So this bug was very likely due to archlinux.
ppr (reporter), there is Bug 376804: "Get All New Messages" does not get messages from *news accounts*. Do you agree to mark this bug as a duplicate of Bug 376804?
Reporter | ||
Comment 20•13 years ago
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ok
Status: UNCONFIRMED → RESOLVED
Closed: 13 years ago
Resolution: --- → DUPLICATE
Comment 21•13 years ago
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(In reply to ppr from comment #20)
> *** This bug has been marked as a duplicate of bug 376804 ***
thx.
(In reply to ppr from comment #9)
> In fact, some others shotcuts using Shift don't work for me (like N or F).
> But if I enter N or F whitout Shift (so with pressing once caps lock and
> after f or p) it works.
ppr, are these Thunderbird shorcuts? I'm not aware of Shift+N or Shift+F shortcuts in Thunderbird (while I'm very aware of all our shortcuts ;)
Keyboard Shorcuts Documentation generally uses capital letters even for single-letter shortcuts like [F], but you don't need to use Shift (Maj) unless explicitly shown.
https://support.mozillamessaging.com/kb/keyboard-shortcuts
Reporter | ||
Comment 22•13 years ago
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> (In reply to ppr from comment #9)
> > In fact, some others shotcuts using Shift don't work for me (like N or F).
> > But if I enter N or F whitout Shift (so with pressing once caps lock and
> > after f or p) it works.
>
> ppr, are these Thunderbird shorcuts? I'm not aware of Shift+N or Shift+F
> shortcuts in Thunderbird (while I'm very aware of all our shortcuts ;)
> Keyboard Shorcuts Documentation generally uses capital letters even for
> single-letter shortcuts like [F], but you don't need to use Shift (Maj)
> unless explicitly shown.
>
> https://support.mozillamessaging.com/kb/keyboard-shortcuts
My fault, when I saw caps n or f (N,F) I tried shift+f and shift+n which don't work of course. It's not related but I think (but it's only my opinion) that the shortcuts in thunderbird are not very efficient and this is why I use mutt now. But it's probably me who never get used to them.
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