Open
Bug 717574
Opened 13 years ago
Updated 2 years ago
Saved Search stops working and causes errors (like "Unable to Load Address Book File" and lost msf files) when there are a sufficient number of searched mailboxes (eg ~200) and installed extensions. hitting OS file descriptor limits
Categories
(MailNews Core :: Backend, defect)
Tracking
(Not tracked)
NEW
People
(Reporter: bugzilla, Unassigned)
References
(Depends on 2 open bugs, Blocks 1 open bug)
Details
Thunderbird 3.1.17 / Lightning 1.0b2 / Enigmail 1.1.2 When more than N folders are selected for a saved search in a POP3 account, with one or the other of the above extensions installed, then when the saved search is selected (other folders are unaffected): 1. only the first message is displayed, and subsequent messages are not displayed, in the message pane 2. Thunderbird deletes a small number (1 to 8, approx.) msf files from the within the profile Mail sub-directories, typically those last in a traversal of the folder tree. 3. Errors are displayed in the Error Console, in the system Console.log file and through error dialogs. Javascript Error Console logged errors most commonly include the following: Error: Component returned failure code: 0x80550006 [nsIMsgFolder.msgDatabase] = <unknown> Source file: chrome://messenger/content/mailWidgets.xml Line: 2144 Error: Component returned failure code: 0x80550007 [nsIMsgFolder.getStringProperty] = <unknown> Source file: chrome://messenger/content/folderPane.js Line: 2441 [The latter error is caused by the missing msf files and is repeated many times] and similar errors. Also observed are address book errors on opening the Message Pane, such as the error dialog Unable to Load Address Book File Unable to load address book file abook.mab. It may be read-only, or locked by another application. Please try again later. or system Console.log errors yyyy-mm-dd hh:mm:ss.sss thunderbird-bin[480] couldn't write file '/Users/jwq/Library/Caches/com.apple.AddressBook/MetaData/xxxx-xxxxx-xxx:ABPerson.abcdp' or Couldn't reopen AddressBook database. Home directory may not be ready or is missing. and similar. Enigamil occasionally fails to load if the Saved Search folder is navigated to directly, with error dialog Enigmail: Error in accessing Enigmail service To permanently avoid this alert, either fix the problem or uninstall Enigmail. Click on the Help button for more details. and Error Console messages similar to the above. In particular, sometimes message decrypt will fail in the Saved Search Message Pane and the following will appear in the Enigmail Console enigmail.js: Enigmail.execStart: Error - Failed to start PipeTransport Messages outside of the Saved Search folder will open without problem. Similarly, Lightning malfunctions and reports errors to the Javascript Error Console and the system Console.log. Some errors indicate access problems (NS_ERROR_FILE_ACCESS_DENIED) or errors reading the mail DB (Error: DB error: unable to open database file) or (Error: DB error: library routine called out of sequence) As the number of searched mailboxes approaches the threshold N (actual number depends on the system) from below, the performance of Thunderbird / Enigmail / Lightning slows significantly.
WORKAROUND: All of these can be worked around by either reducing the number of mailboxes searched by the Saved Search below the threshold N, or by uninstalling the extensions!
Comment 2•13 years ago
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this might be a file handles issue
FWIW, on my system (Mac OS 10.4.11, 1 GB RAM) the number of searched mailboxes requried to show the symptoms is a somewhat modest N = 193, give or take.
Comment 4•13 years ago
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(In reply to David :Bienvenu from comment #2) > this might be a file handles issue making this invalid?
Summary: Saved Search stops working and causes many and varied errors when there are a sufficient number of searched mailboxes and installed extensions → Saved Search stops working and causes many errors (like "Unable to Load Address Book File" and lost msf files) when there are a sufficient number of searched mailboxes and installed extensions
Following David's suggestion, I looked into file descriptor limits in Mac OS X. I found that there is a limit to the number of open file descriptors per process which defaults to 256. This limit can be increased for the current shell session process and the new settings are then inherited by all child processes of the shell session. So, executing the following in the Terminal (bash): $ ulimit -S -n 512 $ Applications/Thunderbird.app/Contents/MacOS/thunderbird-bin and selecting all 211 folders for my Saved Search, I found Thunderbird did not malfunction. Restoring the default limit 256 and restarting Thunderbird saw the same malfunctions originally reported. This isn't invalid, there are at least two (possibly three) bugs in Thunderbird which contribute to the observed malfunctions: 1. The situation when the maximum open file descriptor limit is hit is not handled gracefully. It should be (I believe a "Maximum open files limit reached" dialog is traditional). 2. The open file descriptor limit could be raised at launch time if it is possible the profile's folder structure could lead to the limit being hit by a saved search. 3. The code could (maybe) be rewritten so that Saved Search doesn't hold open the file descriptors of all the msf for the selected folders in the Saved Search. Based on what I have observed, I strongly suspect that this bug affects the latest version under Mac OS X and, probably, Linux (depending on what 'ulimit -a' reports for the open files limit). Would someone who is able to run a later version care to test this hypothesis?
Comment 6•13 years ago
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(In reply to jwq from comment #5) > 3. The code could (maybe) be rewritten so that Saved Search doesn't > hold open the file descriptors of all the msf for the selected > folders in the Saved Search. That would break updating of open saved searches, so it's a non-starter. We'll need to rewrite the db code not to use a single db file per folder. That's going to take a long time.
Updated•13 years ago
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Summary: Saved Search stops working and causes many errors (like "Unable to Load Address Book File" and lost msf files) when there are a sufficient number of searched mailboxes and installed extensions → Saved Search stops working and causes errors (like "Unable to Load Address Book File" and lost msf files) when there are a sufficient number of searched mailboxes and installed extensions. hitting OS file descriptor limits
Updated•11 years ago
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Comment 7•10 years ago
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Search folder opens all search target folders, so it may exceeds number of file handle limit. Setting dependency to bug 495911 for ease of problem analysis, tracking, searcj.
Updated•9 years ago
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Comment 8•9 years ago
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This should be somewhat improved in version 15 after 2012-04-26 via bug 723248 which attempts to impose a limit of 30 open folders. However, that patch had a couple issues solved in version 38 via bug 1135310
Component: Mail Window Front End → Backend
Product: Thunderbird → MailNews Core
Summary: Saved Search stops working and causes errors (like "Unable to Load Address Book File" and lost msf files) when there are a sufficient number of searched mailboxes and installed extensions. hitting OS file descriptor limits → Saved Search stops working and causes errors (like "Unable to Load Address Book File" and lost msf files) when there are a sufficient number of searched mailboxes (eg ~200) and installed extensions. hitting OS file descriptor limits
Version: 3.1 → 1.9.1 Branch
Updated•9 years ago
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Comment 9•6 years ago
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jwq, do you still see this using a current version and similar profile? I'm not suggesting we close this, because I am not aware that we have explicitly fixed anything to help this. But I am curious to what extent you still see the issue.
Flags: needinfo?(bugzilla)
Comment 10•6 years ago
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Although you might not be seeing this from using bug 800279 comment 22
Reporter | ||
Comment 11•4 years ago
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@:wsmwk Sorry to have missed your request, there was a period where I was not receiving Bugzilla emails. TB 60.9.1 is the latest version that I can run due to Bug 134763 and GitHub Issue ExchangeCalendar/exchangecalendar#277. I do, indeed, not see this because of the workaround I detailed in Bug 800279 comment 22, which is good because this bug rendered TB unusable.
Reproducing this bug is a bit of a pest, as I'm sure you understand, but if it would help for me to reproduce it on TB 60 then please let me know.
Flags: needinfo?(bugzilla)
Comment 12•4 years ago
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As you can imagine, reproducing on version 60 really doesn't offer any value, but thanks for the feedback and for offering.
Updated•2 years ago
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Severity: major → S2
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Description
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