Closed Bug 732371 Opened 13 years ago Closed 13 years ago

Pool Live Tour is not Working

Categories

(Core Graveyard :: Plug-ins, defect)

x86
Windows 7
defect
Not set
normal

Tracking

(firefox12-)

RESOLVED INVALID
Tracking Status
firefox12 - ---

People

(Reporter: Swarnava, Unassigned)

References

()

Details

(Keywords: qawanted, Whiteboard: [testday-20120302])

Attachments

(5 files)

Step to Reproduce: go to http://apps.facebook.com/pool-live/?ref=ts pool loading stuck at 50% Expected Result: Game should open
Whiteboard: [testday-20120302]
Does this work with the trunk ?
I didnot try with Latest nightly but this is work with Firefox 11 beta 5 and ofcourse Firefox 10
Attached image bug! (deleted) —
loading stuck at middle
Is that a flash or silverlight applet ? I don't have a Facebook account...
Flash
Does it work if you set network.http.sendRefererHeader to 0 ?
(In reply to Matthias Versen (Matti) from comment #6) > Does it work if you set network.http.sendRefererHeader to 0 ? hey yes, its working fine when i set network.http.sendRefererHeader to 0
Please reopen if this isn't fixed after the patch from bug 724465 lands in FF12
Status: NEW → RESOLVED
Closed: 13 years ago
Resolution: --- → DUPLICATE
Bug 410904 was backed out of Firefox 12, and therefore cannot be the cause of this bug. Reopening for tracking, but I'd like to confirm various things about this (using default settings): 1) reproducible in Firefox 11? 2) reproducible in Firefox 12 beta1? 3) reproducible in nightly?
Status: RESOLVED → REOPENED
Component: General → Plug-ins
Product: Firefox → Core
QA Contact: general → plugins
Resolution: DUPLICATE → ---
(In reply to Benjamin Smedberg [:bsmedberg] from comment #9) > Bug 410904 was backed out of Firefox 12, and therefore cannot be the cause > of this bug. Reopening for tracking, but I'd like to confirm various things > about this (using default settings): > > 1) reproducible in Firefox 11? Nope > 2) reproducible in Firefox 12 beta1? yes, a couple of Flash error comes up, sometimes, not loading properly > 3) reproducible in nightly? not tried yet!
We're going to be cautious here and track for release. Adding qawanted and regressionwindow-wanted to nail down the regressing bug.
Although the platform is marked to "all," would be helpful to know which platform the reporter was seeing it on consistently. Thanks.
Unable to reproduce the issue on Windows with: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:14.0) Gecko/20120322 Firefox/14.0a1 Mozilla/5.0 (Windows NT 6.1; WOW64; rv:12.0) Gecko/20100101 Firefox/12.0 (beta 2) Flash Version 11.1.102.63 Also tested on Mac 10.7.2 using Flash version 11.2.202.221 with the same builds as above and not able to reproduce there either.
I just know that its happening perticularly on my pc only, all of my friend can play it well..i just tried with Firefox 10.0, 11.0, 12b1 but none of them are working. I tried with safe mode, its still doesnot work. It freeze with seeing loading game.. No buffer coming.but the fact is i tried with Maxthon browser, the loading bar has come.
OS: All → Windows 7
Hardware: All → x86
Version: 12 Branch → unspecified
We don't have any other reports of this issue on input or in bugzilla, and this doesn't appear to be a recent regression for those affected. No longer tracking.
Not sure which version of Flash you are currently using, but I suggest trying a different version to see if that helps. (In reply to Swarnava Sengupta (:Swarnava) from comment #14) > I just know that its happening perticularly on my pc only, all of my friend > can play it well..i just tried with Firefox 10.0, 11.0, 12b1 but none of > them are working. I tried with safe mode, its still doesnot work. It freeze > with seeing loading game.. No buffer coming.but the fact is i tried with > Maxthon browser, the loading bar has come.
Attached image Flash error (deleted) —
Firefox 12.0b2 Stuck on Loading Game... revert to Firefox 10 still same, Stuck on Loading Game... Remove Profile completly, and Create a Fresh new Profile without Restore anything, the loader come but a Flash error come and page Freeze, i attach the flash error screenshot.. if you install Fx 12 again, the problem will be back again, i mean page stopped on showing "Loading Game..." nothing happens
Shockwave Flash File: NPSWF32.dll Version: 11.1.102.63 Shockwave Flash 11.1 r102 MIME Type Description Suffixes application/x-shockwave-flash Adobe Flash movie swf application/futuresplash FutureSplash movie spl
Hello Swarnawa, do you think you could provide us with a browser log from Fiddler(http://www.fiddler2.com/fiddler2/)? it would help us a lot. Just the session when you open Pool Live Tour on Facebook... Thank you, Jan Palous Geewa team
Attached file Fiddler log (deleted) —
(In reply to Jan Palous from comment #20) > Hello Swarnawa, > > do you think you could provide us with a browser log from > Fiddler(http://www.fiddler2.com/fiddler2/)? it would help us a lot. Just the > session when you open Pool Live Tour on Facebook... > > Thank you, > > Jan Palous > Geewa team Attached
Thank you Swarnava, could you please provide us with Google Chrome log as well? Once you fail to load PLT in Google Chrome, press CTRL+SHIFT+J and please copy paste the whole content of the bottom window (with the red warnings) into a .txt file. Thank you very much for your help! Jan.
Attached file chrome log (deleted) —
(In reply to Jan Palous from comment #22) > Thank you Swarnava, could you please provide us with Google Chrome log as > well? > > Once you fail to load PLT in Google Chrome, press CTRL+SHIFT+J and please > copy paste the whole content of the bottom window (with the red warnings) > into a .txt file. > > Thank you very much for your help! > Jan. Chrome log attached, this time Pool Loading logo came and stuck
Attached image new error (deleted) —
looks like its not only the pool live tour problem, i just try to run 8 multiplayer pool by Miniclip, i also get an flash error(Screenshot Attached) Game link:- http://apps.facebook.com/livepool
Hello Swarnava, thank you very much for your report. I am afraid that the problem was related to our CDN services. We have switched back to Amazon just to see the impact. Please try again to access PLT, make sure you dont have PLT cached. regards, Jan
(In reply to Jan Palous from comment #25) > Hello Swarnava, > > thank you very much for your report. I am afraid that the problem was > related to our CDN services. We have switched back to Amazon just to see the > impact. Please try again to access PLT, make sure you dont have PLT cached. > > regards, > Jan Thanks, Fixed.
Status: REOPENED → RESOLVED
Closed: 13 years ago13 years ago
Resolution: --- → FIXED
nothing changed in the source code -> invalid (site issue)
Resolution: FIXED → INVALID
issue having again :/
Status: RESOLVED → REOPENED
Resolution: INVALID → ---
i dony know whats up, bit it working again!
Status: REOPENED → RESOLVED
Closed: 13 years ago13 years ago
Resolution: --- → INVALID
Swarnava, Facebook is encountering some issue these days connected with heavy server traffic caused by chnages on the FanPages (new Timeline). Please paste the Chrome log (CTRL+SHIFT+J) in case you experience ongoing difficulties... Jan.
also, from your screenshot, you look to be running a debugger build of the player. you may encounter errors that otherwise get ignored with the release player. this will be more disruptive if you use it for everyday browsing...
Product: Core → Core Graveyard
You need to log in before you can comment on or make changes to this bug.

Attachment

General

Created:
Updated:
Size: