Closed
Bug 732371
Opened 13 years ago
Closed 13 years ago
Pool Live Tour is not Working
Categories
(Core Graveyard :: Plug-ins, defect)
Tracking
(firefox12-)
RESOLVED
INVALID
Tracking | Status | |
---|---|---|
firefox12 | - | --- |
People
(Reporter: Swarnava, Unassigned)
References
()
Details
(Keywords: qawanted, Whiteboard: [testday-20120302])
Attachments
(5 files)
Step to Reproduce:
go to http://apps.facebook.com/pool-live/?ref=ts
pool loading stuck at 50%
Expected Result:
Game should open
Reporter | ||
Updated•13 years ago
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Updated•13 years ago
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Whiteboard: [testday-20120302]
Comment 1•13 years ago
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Does this work with the trunk ?
Reporter | ||
Comment 2•13 years ago
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I didnot try with Latest nightly but this is work with Firefox 11 beta 5 and ofcourse Firefox 10
Reporter | ||
Comment 3•13 years ago
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loading stuck at middle
Comment 4•13 years ago
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Is that a flash or silverlight applet ?
I don't have a Facebook account...
Reporter | ||
Comment 5•13 years ago
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Flash
Comment 6•13 years ago
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Does it work if you set network.http.sendRefererHeader to 0 ?
Reporter | ||
Comment 7•13 years ago
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(In reply to Matthias Versen (Matti) from comment #6)
> Does it work if you set network.http.sendRefererHeader to 0 ?
hey yes, its working fine when i set network.http.sendRefererHeader to 0
Comment 8•13 years ago
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Please reopen if this isn't fixed after the patch from bug 724465 lands in FF12
Status: NEW → RESOLVED
Closed: 13 years ago
Resolution: --- → DUPLICATE
Comment 9•13 years ago
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Bug 410904 was backed out of Firefox 12, and therefore cannot be the cause of this bug. Reopening for tracking, but I'd like to confirm various things about this (using default settings):
1) reproducible in Firefox 11?
2) reproducible in Firefox 12 beta1?
3) reproducible in nightly?
Status: RESOLVED → REOPENED
tracking-firefox12:
--- → ?
Component: General → Plug-ins
Product: Firefox → Core
QA Contact: general → plugins
Resolution: DUPLICATE → ---
Reporter | ||
Comment 10•13 years ago
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(In reply to Benjamin Smedberg [:bsmedberg] from comment #9)
> Bug 410904 was backed out of Firefox 12, and therefore cannot be the cause
> of this bug. Reopening for tracking, but I'd like to confirm various things
> about this (using default settings):
>
> 1) reproducible in Firefox 11?
Nope
> 2) reproducible in Firefox 12 beta1?
yes, a couple of Flash error comes up, sometimes, not loading properly
> 3) reproducible in nightly?
not tried yet!
Comment 11•13 years ago
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We're going to be cautious here and track for release. Adding qawanted and regressionwindow-wanted to nail down the regressing bug.
Keywords: qawanted,
regressionwindow-wanted
Comment 12•13 years ago
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Although the platform is marked to "all," would be helpful to know which platform the reporter was seeing it on consistently. Thanks.
Comment 13•13 years ago
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Unable to reproduce the issue on Windows with:
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:14.0) Gecko/20120322 Firefox/14.0a1
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:12.0) Gecko/20100101 Firefox/12.0 (beta 2)
Flash Version 11.1.102.63
Also tested on Mac 10.7.2 using Flash version 11.2.202.221 with the same builds as above and not able to reproduce there either.
Reporter | ||
Comment 14•13 years ago
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I just know that its happening perticularly on my pc only, all of my friend can play it well..i just tried with Firefox 10.0, 11.0, 12b1 but none of them are working. I tried with safe mode, its still doesnot work. It freeze with seeing loading game.. No buffer coming.but the fact is i tried with Maxthon browser, the loading bar has come.
OS: All → Windows 7
Hardware: All → x86
Version: 12 Branch → unspecified
Comment 15•13 years ago
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We don't have any other reports of this issue on input or in bugzilla, and this doesn't appear to be a recent regression for those affected. No longer tracking.
Comment 17•13 years ago
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Not sure which version of Flash you are currently using, but I suggest trying a different version to see if that helps.
(In reply to Swarnava Sengupta (:Swarnava) from comment #14)
> I just know that its happening perticularly on my pc only, all of my friend
> can play it well..i just tried with Firefox 10.0, 11.0, 12b1 but none of
> them are working. I tried with safe mode, its still doesnot work. It freeze
> with seeing loading game.. No buffer coming.but the fact is i tried with
> Maxthon browser, the loading bar has come.
Reporter | ||
Comment 18•13 years ago
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Firefox 12.0b2
Stuck on Loading Game...
revert to Firefox 10
still same, Stuck on Loading Game...
Remove Profile completly, and Create a Fresh new Profile without Restore anything, the loader come but a Flash error come and page Freeze, i attach the flash error screenshot.. if you install Fx 12 again, the problem will be back again, i mean page stopped on showing "Loading Game..." nothing happens
Reporter | ||
Comment 19•13 years ago
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Shockwave Flash
File: NPSWF32.dll
Version: 11.1.102.63
Shockwave Flash 11.1 r102
MIME Type Description Suffixes
application/x-shockwave-flash Adobe Flash movie swf
application/futuresplash FutureSplash movie spl
Comment 20•13 years ago
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Hello Swarnawa,
do you think you could provide us with a browser log from Fiddler(http://www.fiddler2.com/fiddler2/)? it would help us a lot. Just the session when you open Pool Live Tour on Facebook...
Thank you,
Jan Palous
Geewa team
Reporter | ||
Comment 21•13 years ago
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(In reply to Jan Palous from comment #20)
> Hello Swarnawa,
>
> do you think you could provide us with a browser log from
> Fiddler(http://www.fiddler2.com/fiddler2/)? it would help us a lot. Just the
> session when you open Pool Live Tour on Facebook...
>
> Thank you,
>
> Jan Palous
> Geewa team
Attached
Comment 22•13 years ago
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Thank you Swarnava, could you please provide us with Google Chrome log as well?
Once you fail to load PLT in Google Chrome, press CTRL+SHIFT+J and please copy paste the whole content of the bottom window (with the red warnings) into a .txt file.
Thank you very much for your help!
Jan.
Reporter | ||
Comment 23•13 years ago
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(In reply to Jan Palous from comment #22)
> Thank you Swarnava, could you please provide us with Google Chrome log as
> well?
>
> Once you fail to load PLT in Google Chrome, press CTRL+SHIFT+J and please
> copy paste the whole content of the bottom window (with the red warnings)
> into a .txt file.
>
> Thank you very much for your help!
> Jan.
Chrome log attached, this time Pool Loading logo came and stuck
Reporter | ||
Comment 24•13 years ago
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looks like its not only the pool live tour problem, i just try to run 8 multiplayer pool by Miniclip, i also get an flash error(Screenshot Attached)
Game link:- http://apps.facebook.com/livepool
Comment 25•13 years ago
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Hello Swarnava,
thank you very much for your report. I am afraid that the problem was related to our CDN services. We have switched back to Amazon just to see the impact. Please try again to access PLT, make sure you dont have PLT cached.
regards,
Jan
Reporter | ||
Comment 26•13 years ago
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(In reply to Jan Palous from comment #25)
> Hello Swarnava,
>
> thank you very much for your report. I am afraid that the problem was
> related to our CDN services. We have switched back to Amazon just to see the
> impact. Please try again to access PLT, make sure you dont have PLT cached.
>
> regards,
> Jan
Thanks, Fixed.
Status: REOPENED → RESOLVED
Closed: 13 years ago → 13 years ago
Resolution: --- → FIXED
Comment 27•13 years ago
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nothing changed in the source code -> invalid (site issue)
Resolution: FIXED → INVALID
Reporter | ||
Comment 28•13 years ago
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issue having again :/
Status: RESOLVED → REOPENED
Resolution: INVALID → ---
Reporter | ||
Comment 29•13 years ago
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i dony know whats up, bit it working again!
Status: REOPENED → RESOLVED
Closed: 13 years ago → 13 years ago
Resolution: --- → INVALID
Comment 30•13 years ago
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Swarnava, Facebook is encountering some issue these days connected with heavy server traffic caused by chnages on the FanPages (new Timeline). Please paste the Chrome log (CTRL+SHIFT+J) in case you experience ongoing difficulties...
Jan.
Comment 31•13 years ago
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also, from your screenshot, you look to be running a debugger build of the player. you may encounter errors that otherwise get ignored with the release player. this will be more disruptive if you use it for everyday browsing...
Updated•9 years ago
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Keywords: regressionwindow-wanted
Updated•3 years ago
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Product: Core → Core Graveyard
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Description
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