Closed Bug 767921 Opened 12 years ago Closed 12 years ago

Flash Player is not working in Windows 7 64 bit

Categories

(Core Graveyard :: Plug-ins, defect)

Product:
Core Graveyard
Component:
Plug-ins
Version:
13 Branch
Platform:
x86_64
Windows 7
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED INVALID

People

(Reporter: maack.peter, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:13.0) Gecko/20100101 Firefox/13.0.1
Build ID: 20120614114901

Steps to reproduce:

Install Flash Player 11 on Firefox Windows 7 64 bit


Actual results:

Flash Player 32 bit does not work. Flash player 64 bit not offered. 

http://aihdownload.adobe.com/bin/install_flashplayer11x32_mssd_aih.exe

Youtube does not play half the videos and games do not work at all.
You need the 32bit flash plugin because Firefox13 as default installation is 32bit (also on 64bit systems).

You can try this installer http://download.macromedia.com/pub/flashplayer/current/support/install_flash_player.exe

Please contact the support under http://support.mozilla.org (you can ask questions there)
We can't help here with enduser issues or provide help.
Component: Untriaged → Plug-ins
Product: Firefox → Core
QA Contact: untriaged → plugins
Status: UNCONFIRMED → RESOLVED
Closed: 12 years ago
Resolution: --- → INVALID
Product: Core → Core Graveyard
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