Graham Willsher Reporter
	Description • 24 years ago

I Go to the main virgin-direct page click on the login icon, JavaScript window
opens to show loading of java, when no more modem activity click on OK button
and Mozilla exist and produces the following in the terminal window:

/usr/local/mozilla/run-mozilla.sh: line 72: 1589 Segmentation fault $prog ${1+"$@"}

I can only assume that this is a JavaScript problem, and that I have registered
this in the correct place. If this is not please could you move this to the
correct area.

TIA,

Graham.

	Phil Schwartau
	Comment 1 • 24 years ago

Graham: 

1. When you accessed this site, what build date of Mozilla were you using?
2. Did you see an icon saying, "Click here to get the plugin"? 
3. Or did you see the Virgin applet? ("Welcome to online service" etc.)
4. Was it the Java console you dismissed by clicking "Close"?  
   I don't see anyhwere to click an "OK" button -

Thanks - 

	Phil Schwartau
	Comment 2 • 24 years ago

This is not Rhino, in any case. Reassigning to Plugins component 
for further triage - 

	Boris Zbarsky [:bzbarsky]
	Comment 3 • 24 years ago

Looks like a dup of bug 76505.

	shrirang khanzode
	Comment 4 • 24 years ago

added dependency

	Peter Lubczynski
	Comment 5 • 24 years ago

Reporter or Shrir,

Can you test this again? I think bug 76505 may have fixed this.

	shrirang khanzode
	Comment 6 • 24 years ago

peter, you are right, this no longer happens. I see the 'get the java plugin 
dialog' come up along with another dialog. The plugin downloads and I see no 
crash anywhere. Marking FIXED. Graham please verify ( and mark VERIFIED ) if 
works for u. Thanks!

	Graham Willsher Reporter
	Comment 7 • 24 years ago

I have downloaded mozilla0.9 and tried to access the same web site and I get the
same results Mozilla exits completely. The only difference being the site that
it exits on
https://www.online.virgin-direct.co.uk:443/Service/ClientApp/ClientDefault.jar

I would try the latest nightly build, but when trying to download this it is
asking for proxy settings which I do not know, to see if there is any difference
between the builds.

I am using redhat version 7.0 but not 2.4 kernel.

If there is any other information that I can give you, please let me know.

TIA

Graham

	Peter Lubczynski
	Comment 8 • 24 years ago

Graham, mozilla0.9 is too old. Please try with a build after 0518. Be 
sure you are using a talkback enabled build. 

Marking FIXED to trigger a verify. If this still happens, please re-open and 
include your talkback ID so we can fetch your stack trace. 

	Graham Willsher Reporter
	Comment 9 • 24 years ago

I have tried to access the same page with 'Mozilla 0.9+
Mozilla/5.0 (X11; U; Linux 2.2.16-22 i686; en-US; rv:0.9+) Gecko/20010524', as
per the about Mozilla page. 

I now get no response from the web address, but Nonzilla does not exit as it did
earlier.

I have reported it as an new incidence using talkback, and the ID is: 'TB30932506W'

The next screen that should appear is a user login in screen that requests a
user ID. If you are seeing this using your version, it would appear that my
problem lies elsewhere (maybe a plugin component?). Any suggestions would be
appreciated.

TIA,

Graham

	Graham Willsher Reporter
	Comment 10 • 24 years ago

Please see my last comments dated 26-5-2001, I had accidently marked this
incident as fixed, but I still can nnot get it to work properly.

TIA,

Graham.

	Graham Willsher Reporter
	Comment 11 • 24 years ago

All,

Sorry about the mess with this incident. (my lack of use of bugzilla), On 26-5 I
thought that I had reopened the bug sucessfully

As of 26-5-2001 I am still unable to get this to work properly, I have included
the necessary TB ID. 

TIA,


Graham.

	Asa Dotzler [:asa]
	Comment 12 • 24 years ago

Graham, we had a recent bug that affected a lot of logins (bug 83625).  That bug
is now fixed.  Can you test this again with a 6/13/01 or newer build.  Thanks. 
Also, Talkback is really only useful when it catches a crash and comes up
automatically.  Sending in "New" incidents is redundant.  Any non crash
information should just be posted to the bug.  Thanks for your help in testing
Mozilla and reporting bugs.

	Asa Dotzler [:asa]
	Comment 13 • 24 years ago

from reporter via email (in the future please add your comment directly to the
bug. you can find a link to the bug at the top of this Bugzilla notification.
thanks)
Graham Willsher wrote:

Thanks for the reply about bug 83625.

I have now installed the latest build of mozilla:

Mozilla 0.9.1+ <http://www.mozilla.org/releases/>

Mozilla/5.0 (X11; U; Linux 2.2.16-22 i686; en-US; rv:0.9.1+) Gecko/20010615 ,
which had a build date 15/06/2001.

I can now get the initial java applet started and I am presented with a login
screen for Virgin, where you are asked to enter  you 'Global Key Code', but upon
doing this I am presented with the normal message 'Please wait while we validate
you Global Key Code', but there is no further flow of information from my PC to
Virgin.

It seems as if the applet has just frozen and stopped working.

As the code does not fail I do not get any talkback information to be able to
shed any further light on the matter, please could you let me know if there is
anything else that I can do at this end to try and help find the cause of the
problem.

TIA,


Graham.

	av (gone)
	Comment 14 • 23 years ago

--- Mass reassigning Unix bugs to serge ---

	serge (gone) Assignee
	Comment 15 • 23 years ago

I cannot reproduce this problem.
Graham, is this still happening for you in mozilla 0.9.8?

	scottputterman
	Comment 16 • 23 years ago

Moving Netscape owned 0.9.9 and 1.0 bugs that don't have an nsbeta1, nsbeta1+,
topembed, topembed+, Mozilla0.9.9+ or Mozilla1.0+ keyword.  Please send any
questions or feedback about this to adt@netscape.com.  You can search for
"Moving bugs not scheduled for a project" to quickly delete this bugmail.

	serge (gone) Assignee
	Comment 17 • 23 years ago

resolved as WFM due to lack of reproducibility