to reproduce: - Start Mozilla - Start the Installer (you get an error) Just keep the error dialog - Exit Mozilla - Start the Installer again (now you have two installers running) - Exit the last installer - Press "Retry" in the first installer You now get a empty dialog with the title "Error"

this should already be fixed

still there... build 20010712

still there on commercial build - branch 02001091705

Grace, can you try this: 1) have n6 running with a browser window open and Turbo running 2) using the command line, run the following: netscp6.exe -kill from the same directory as where netscp6.exe is at. see if you get the same results. The installer tries to detect if the browser is running in turbo mode and, if so, calls it with the -kill command. I'm guessing that this is causing problems now. I've been noticing weird things with the -kill command, but nothing a 100% reproduceable for me. (The uninstaller tries to do the same thing).

Can someone in QA try this? Grace? Terri?

nothing happens. Browser stays open, icon remains in tray using build 2001091812 branch

over to dprice.

Now that the first "is running" check is gone this is probably gone. Maybe you could do the same thing if you waited through the download for the second check, but then you'd probably have to wait through a second download before the second installer gets to the same check and that's not very likely.

is this resolved?

ahhh kind of. you can still get funky results if you start another instance of the installer when you get the "attention" icon. The installer simple uses to many different windows...:(

Are we ready to mark this future or otherwise get it off the radar?

It is off the radar, it's not NEW, it's not keyworded, and it's not assigned to a milestone we care about. But "Future" if that's better.

me think it's working now...

this has been working for a long time now