User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:13.0) Gecko/20100101 Firefox/13.0.1 Build ID: 20120614114901 Steps to reproduce: zoomed in or out on a maps.google.com map that was still loading tiles Actual results: https://crash-stats.mozilla.com/report/index/bp-72a48202-aefe-4637-bffa-652472120726 bp-72a48202-aefe-4637-bffa-6524721207267/26/20123:07 PM bp-6606b315-f877-49eb-b7c2-d359821207207/20/20129:57 AM bp-5814e530-b97c-46a8-b053-4e20621207177/16/20125:21 PM 158fbcef-f1ba-456f-99a7-7c36e7a1ec5d7/16/20124:36 PM 226b2fb4-42f4-4ae6-9c36-de45d5f9bd507/16/20124:36 PM bp-dfdc7abe-cd72-443d-928c-5379c21207147/13/20125:34 PM Expected results: fewer crashes are better

You filed this report under OS X but your crash report is Windows 7 ? I assume that you are seeing the crash under windows... Your Nvidia graphic card driver is causing the crash and it can only be fixed by them. Please post the graphic section from about:support and after that try to update your driver.

Yes. It's my boyfriend's machine that has experienced the crashes, but he's less attached to filing bug reports than I. Graphics info: Adapter Description NVIDIA GeForce 6200 TurboCache(TM) Vendor ID 0x10de Device ID 0x0161 Adapter RAM 64 Adapter Driver snvd3dum Driver Version 8.17.12.8562 Driver Date 10-15-2011 Direct2D Enabled false DirectWrite Enabled false (6.1.7601.17789) ClearType Parameters ClearType parameters not found WebGL Renderer Google Inc. -- ANGLE (NVIDIA GeForce 6200 TurboCache(TM)) -- OpenGL ES 2.0 (ANGLE 1.0.0.1041) GPU Accelerated Windows 0. Blocked for your graphics card because of unresolved driver issues.

You can disable the graphic hardware acceleration ias workaround n Firefox if the new driver doesn't fix the issue or if no new driver is available. That should stop the driver from crashing. We have already blocked most acceleration for this graphic card/driver but Webgl is enabled for it and Google Maps seems to use it. The option is under options/advanced/general

thanks for the workaround. he reports that the last time he updated the graphics driver, the entire system became unstable.

(In reply to Leah Klearman from comment #4) > thanks for the workaround. he reports that the last time he updated the > graphics driver, the entire system became unstable. You should try again as new versions come available. You can disable MapsGL (clear your cookies for Google Maps). To disable WebGL for all websites, do as follow https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration#w_i-still-have-problems-with-my-graphics-card-in-firefox

Mass resolving WFM: signature(s) hasn't(/haven't) reported in past 28 days.