Closed
Bug 781017
Opened 12 years ago
Closed 12 years ago
Sync error: Incorrect account name or password.
Categories
(Firefox :: Sync, defect)
Tracking
()
RESOLVED
DUPLICATE
of bug 798430
People
(Reporter: Johann.Rekowski, Unassigned)
Details
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:15.0) Gecko/20100101 Firefox/15.0
Build ID: 20120731150526
Steps to reproduce:
Surfed ON the internet. With a real surfboard, n such, like everyone else.
Actual results:
Suddenly, random sync error came up, blocking sync. Restarting firefox or pc didn't solve it. When I click on "Preferences...", I can click on "Update", "Reset" and "Unlink this Device".
Once I click on "Update" it says "Your Password was rejected by the server, please enter a new password.". Entering a new password gives out an error. Entering my old password, results in an error too.
If I go to "Reset" and type in my login name + password, this comes up:
Error, blablabla, some Elephant got shot. etc. etc.
If you want to report a sighting, please make sure to use their id tag: f248f782c360f8e6f57e6d6616e9f0c0. Thanks!
I'm using the newest Firefox Beta.
Expected results:
Sync should've synced my stuff like always.
Updated•12 years ago
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Component: Untriaged → Firefox Sync: Backend
Product: Firefox → Mozilla Services
Version: 15 Branch → unspecified
Comment 1•12 years ago
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Johann,
Sorry this got lost in the shuffle.
Could you provide a sync log?
https://philikon.wordpress.com/2011/06/13/how-to-file-a-good-sync-bug/
Reporter | ||
Comment 2•12 years ago
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It's okay now. It stopped with its weird behavior since Firefox 17 Beta. Consider this bug report as fixed.
Comment 3•12 years ago
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Guess that means this is a dupe…
Status: UNCONFIRMED → RESOLVED
Closed: 12 years ago
Resolution: --- → DUPLICATE
Comment 4•11 years ago
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This just happened to me again, now on Firefox 24.
What did I do? I started Firefox, and it said there was a sync error, invalid username or password. I go to Prefs->Sync and click Update, put in my password...and it says I typed in the wrong password...
...AND IT FORCES ME TO CHANGE MY PASSWORD. ON EVERYTHING.
What is this?!
This happened to me back in May with the version of Firefox that was current then. Whatever this bug is, it is NOT fixed.
Comment 5•11 years ago
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Adam: please file a new bug with a Sync log.
https://philikon.wordpress.com/2011/06/13/how-to-file-a-good-sync-bug/
Assignee | ||
Updated•6 years ago
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Component: Firefox Sync: Backend → Sync
Product: Cloud Services → Firefox
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Description
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