Miguel Ortiz Reporter
	Description • 12 years ago

Steps to Reproduce
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1. Restart app
2. Make sure that Nightly was default
3.

What should have happened:
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Ran the app like normal



What actually happened:
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Continued to crash over and over again on start up

	Jim Mathies [:jimm]
	Comment 1 • 12 years ago

How do you know it's crashing?

Are there any files in:

C:\Users\(username)\AppData\Roaming\Mozilla\MetroFirefox\Profiles\(profile).default\minidumps ?

	talktotechspert
	Comment 2 • 12 years ago

(In reply to Jim Mathies [:jimm] from comment #1)
> How do you know it's crashing?
> 
> Are there any files in:
> 
> C:\Users\(username)\AppData\Roaming\Mozilla\MetroFirefox\Profiles\(profile).
> default\minidumps ?

Nope Nada

	Jim Mathies [:jimm]
	Comment 3 • 12 years ago

Then it's not a crash most likely. Can you give a description of what you see happen?

	talktotechspert
	Comment 4 • 12 years ago

I open it.... I see the logo. then 1.5 seconds later...it crashes and takes be back to the start menu

	Jim Mathies [:jimm]
	Comment 5 • 12 years ago

Could you check a registry key entry for me using regedit.exe?

Under

HKEY_CURRENT_USER\SOFTWARE\Mozilla\Firefox

is there a value there named 'MetroD3DAvailable'?

	talktotechspert
	Comment 6 • 12 years ago

Yes

	Jim Mathies [:jimm]
	Comment 7 • 12 years ago

(In reply to talktotechspert from comment #6)
> Yes

What's the value?

	talktotechspert
	Comment 8 • 12 years ago

0x00000001(1)

	Jim Mathies [:jimm]
	Comment 9 • 12 years ago

https://wiki.mozilla.org/Firefox/Windows_8_Integration#Diagnosing_Startup_Problems

I've added a section to the wiki about checking for unsubmitted crash reports. If you wouldn't mind checking to see if you can find them, please do. I'll fill out the remaining logging options when I get some time.