Closed Bug 87349 Opened 23 years ago Closed 22 years ago

You are strongly suggested to close apps error used in wrong context

Categories

(SeaMonkey :: Installer, defect)

PowerPC
Mac System 9.x
defect
Not set
normal

Tracking

(Not tracked)

VERIFIED WORKSFORME

People

(Reporter: slogan, Assigned: slogan)

References

Details

We seem to be displaying a "Use are strongly urged to close all apps" message when we in fact are responding to the situation that "the install will not continue because a previous instance of mozilla is executing". I can't get rid of the message until I exit the mozilla process I have running, so it must be that. The display of the dialog is kinda funky -- the installer main window goes entirely blank, and the positioning of the alert is less than ideal, perhaps those issues can be looked at at the same time but the basic idea of this bug is the wording is not right.
Reassigning to me
Assignee: ssu → syd
adding samir to the CC: list.
QA Contact: gemal → gbush
CC'ing dagley who may be able to add some pointers since he is familiar with this dialog.
This is the bug where we need more specific text telling the user they must quit Netscape 6/Mozilla (not other apps). As for dialog placement, it's a system generated dialog (we just provide the text) so it's by definition in the right place.
Nominating. We missed the train on getting this wording changed twice already: let's not miss it this time. CC'ing rudman for better text for: "It is strongly recommended that you quit all applications before running this installer." Although this string is appropriate for the welcome dialog we need a new and different string for the dialog that tells users that we can't install if mozilla/netscape is running.
Keywords: nsbeta1
Actualy only Netscape/Mozilla needs to be quit, not all other apps
There could be other distributions of Mozilla that would be affected---i.e., in theory, we'd have to enumerate NS, Mozilla, and all other Mozilla-based browsers as apps that needed to be shut down before installing a new version. And using a phrase like "Mozilla-based browsers" won't be meaningful to many users. So, why don't we tell users to quit all apps (we want them to for other reasons, anyhow). Suggested text: "You must quit all applications before running this installer." The text may not be consistent with the Welcome dialog (but can we still change it there, too?), but that's something that perhaps we can live with. "Strongly recommended" should be a powerful enough suggestion at the outset of installing.
Right now there is but one string that is used in both the welcome screen and the alert. If we want to preserve the welcome screen text we're going to need to add a new string specific to the alert that you must quit Netscape/Mozilla.
Yes, exactly. I want to add a new string.
Blocks: 104166
Keywords: nsbeta1
Blocks: 110877
Keywords: nsbeta1+
Target Milestone: --- → mozilla0.9.8
Keywords: nsbeta1, nsbeta1+nsbeta1-
Target Milestone: mozilla0.9.8 → Future
Target Milestone: Future → mozilla0.9.9
Summary: You are strongly suggested to close apps error used in wrong context → [rfe]You are strongly suggested to close apps error used in wrong context
only nsbeta1+ bugs can have milestones, resetting to ---
Target Milestone: mozilla0.9.9 → ---
Should we remove this one from blocking 110877, since 110877 is needed for MachV, but this bug has been marked as nsbeta1-?
removing nsbeta1- for Buffy
removing nsbeta1-, Mac Installer for Buffy
removing nsbeta1- Mac bugs for Buffy
Keywords: nsbeta1-
[RFE] is deprecated in favor of severity: enhancement. They have the same meaning.
Severity: normal → enhancement
Severity: enhancement → normal
Summary: [rfe]You are strongly suggested to close apps error used in wrong context → You are strongly suggested to close apps error used in wrong context
With build 2003010703 what happens if I try to install while mozilla is running, is that a dialogue pops up: A version of this product is currently running on your computer. In order to continue with the installation, please switch to that application and exit it. Then return to the installer, and press Continue. Or press Quit now to exit the installer. Marking WFM
Status: NEW → RESOLVED
Closed: 22 years ago
Resolution: --- → WORKSFORME
verified
Status: RESOLVED → VERIFIED
Product: Browser → Seamonkey
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