Closed
Bug 880494
Opened 11 years ago
Closed 6 years ago
A mobile-friendly privacy policy page
Categories
(Firefox Health Report Graveyard :: Web: Health Report, defect, P5)
Tracking
(Not tracked)
RESOLVED
INCOMPLETE
People
(Reporter: abc, Unassigned)
References
Details
(Whiteboard: [measurement:client])
We need a mobile-friendly privacy page that the Fennec Health Report can link to.
Comment 1•11 years ago
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This might be better in the SUMO component, but web will do for now.
Component: Client: Android → Web: Health Report
OS: Mac OS X → Android
Hardware: x86 → All
Reporter | ||
Comment 2•11 years ago
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Comment 3•11 years ago
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Hi Arun and Richard, below is my attempt at summarizing the problem and proposing a few solutions.
PROBLEM STATEMENT
=================
As far as I’m aware, there are three different components to this bug:
1. Firefox Health Report page, in-browser
2. SUMO article about FHR, hosted on sumo.mozilla.org
3. Privacy Policy page, hosted on mozilla.org
These three pages need to have:
1. Mobile friendliness: preferably responsive?
2. Visual design coherence: every page should feel like it belongs together
3. Seamless interaction: page structures and elements should be consistent
Currently, what we have is something like what’s outlined below.
DESKTOP USER FLOW
=================
FHR ---> SUMO article ---> Privacy policy page
(good) (good) (inconsistent)
On desktop, the FHR can be designed to look a little more like Sandstone. SUMO already looks like Sandstone, so no problem there. Finally, the we’ll need to update the privacy policy page to Sandstone.
It’s not complex: just a case of extending the existing design.
MOBILE USER FLOW
================
FHR ---> SUMO article ---> Privacy policy page
(design) (has non-Sandstone style) (not designed yet)
On mobile, the situation is complex, one of the cause being the fact that SUMO mobile UX was designed to function like a Firefox OS app rather than a Sandstone-style website.
POSSIBLE SOLUTIONS
==================
There are two possible paths to take on mobile:
1. Design FHR so it functions like a responsive Sandstone-style page. SUMO must follow this convention, at least for the FHR article page. How do we do this?
2. Design FHR so it functions more like a Firefox OS app. SUMO doesn’t need to be redesigned, but FHR might not match the style of the rest of the browser chrome
ALTERNATIVE SOLUTION
====================
Move or mirror the FHR article page out of SUMO and host it on mozilla.org. This way, the page style automatically becomes responsive Sandstone. The concern here is article maintenance
WHAT WILL HAPPEN TO THE PRIVACY POLICY PAGE
===========================================
The privacy policy page will need to be redesigned to follow whichever path we choose to take. We’ll need to file a bug for this.
Comment 4•11 years ago
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> MOBILE USER FLOW
For clarity: I'm only concerned at this point with the mobile experience.
> FHR ---> SUMO article ---> Privacy policy page
> (design) (has non-Sandstone style) (not designed yet)
We explicitly don't wish to reach the privacy policy via SUMO, at least as far as I understand it.
"Learn more" and the privacy policy should be static content; we don't wish them to be modified without privacy and legal review. They can link to SUMO, as can the rest of the app:
FHR ----> Privacy policy and FHR description
|
V
--------------> SUMO FAQ and such
> POSSIBLE SOLUTIONS
> ==================
>
> There are two possible paths to take on mobile:
>
> 1. Design FHR so it functions like a responsive Sandstone-style page. SUMO
> must follow this convention, at least for the FHR article page. How do we do
> this?
>
> 2. Design FHR so it functions more like a Firefox OS app. SUMO doesn’t need
> to be redesigned, but FHR might not match the style of the rest of the
> browser chrome
I favor option 3: design FHR so that it matches the rest of Fennec. That's Bug 883935. It's only HTML for ease of implementation. The mocks I've seen from Ian (see Bug 883935) use some of the styling cues of Sandstone (e.g., the electric blue links), but it's not quite the same.
I'm not concerned that SUMO appears different: it *is* different. A visual style change reinforces that this is live, webby content from human beings -- a support site -- rather than a local experience that simply happens to invisibly fetch some of its content from a CDN.
If we end up wanting to reconcile these, we can resolve SUMO theming differences at a later date.
> Move or mirror the FHR article page out of SUMO and host it on mozilla.org.
> This way, the page style automatically becomes responsive Sandstone. The
> concern here is article maintenance
This is what I understand the plan to be. We don't want the fundamental "what is FHR, and what is our privacy policy" explanation to change frequently. It should be static HTML on mozilla.org, *exactly like the existing desktop PP*:
https://www.mozilla.org/en-US/legal/privacy/firefox.html#health-report
> WHAT WILL HAPPEN TO THE PRIVACY POLICY PAGE
> ===========================================
>
> The privacy policy page will need to be redesigned to follow whichever path
> we choose to take. We’ll need to file a bug for this.
This is that bug, no?
Comment 5•11 years ago
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(In reply to Richard Newman [:rnewman] from comment #4)
> I favor option 3: design FHR so that it matches the rest of Fennec. That's
> Bug 883935. It's only HTML for ease of implementation. The mocks I've seen
> from Ian (see Bug 883935) use some of the styling cues of Sandstone (e.g.,
> the electric blue links), but it's not quite the same.
Yup, neither desktop nor mobile FHR are meant to reflect the Sandstone web style. They are meant to reflect a more common styling for our Firefox in-content UI. Again, Sandstone is not the look we are after here.
Reporter | ||
Comment 6•11 years ago
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(In reply to Ian Barlow (:ibarlow) from comment #5)
> (In reply to Richard Newman [:rnewman] from comment #4)
>
> > I favor option 3: design FHR so that it matches the rest of Fennec. That's
> > Bug 883935. It's only HTML for ease of implementation. The mocks I've seen
> > from Ian (see Bug 883935) use some of the styling cues of Sandstone (e.g.,
> > the electric blue links), but it's not quite the same.
>
> Yup, neither desktop nor mobile FHR are meant to reflect the Sandstone web
> style. They are meant to reflect a more common styling for our Firefox
> in-content UI. Again, Sandstone is not the look we are after here.
Fully agree with Ian on this. It's a native page and not any web page… It should not be confused with our other web properties.
Some other alternatives:
https://dl.dropboxusercontent.com/u/124776818/misc/fennec-health-report-design-draft%20v1.pdf
We can have the learn more page link to a HOME>>ABOUT page that is built into FHR -- it tells what FHR is and provides links to the privacy policy and the SUMO page
Thoughts?
Also, do all of us agree that the SUMO page and the privacy page should have sandstone style as shown in the following pages?
SUMO (not responsive yet)
https://support.mozilla.org/en-US/kb/firefox-health-report-understand-your-browser-perf
PRIVACY POLICY (responsive)
http://www.mozilla.org/en-US/privacy/policies/firefox-os/#top
Reporter | ||
Updated•11 years ago
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Flags: needinfo?(rnewman)
Flags: needinfo?(ibarlow)
Flags: needinfo?(bram)
Comment 7•11 years ago
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(In reply to Arun Balachandran Ganesan [:abc] from comment #6)
> We can have the learn more page link to a HOME>>ABOUT page that is built
> into FHR -- it tells what FHR is and provides links to the privacy policy
> and the SUMO page
>
> Thoughts?
We don't want to ship localized content with the browser. I'm not overly concerned whether we host the descriptive content as part of the FHR app or elsewhere on m.o.
> Also, do all of us agree that the SUMO page and the privacy page should have
> sandstone style as shown in the following pages?
Yes to the privacy page, no opinion on SUMO.
Flags: needinfo?(rnewman)
Reporter | ||
Comment 8•11 years ago
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(In reply to Richard Newman [:rnewman] from comment #7)
> (In reply to Arun Balachandran Ganesan [:abc] from comment #6)
>
> > We can have the learn more page link to a HOME>>ABOUT page that is built
> > into FHR -- it tells what FHR is and provides links to the privacy policy
> > and the SUMO page
> >
> > Thoughts?
>
> We don't want to ship localized content with the browser. I'm not overly
> concerned whether we host the descriptive content as part of the FHR app or
> elsewhere on m.o.
Thanks, Richard.
For others: I just spoke with Richard and we agree that we could have the same page to be a webpage that is hosted somewhere instead of being local. Nothing about how it looks or behaves changes except that it's not local. How does that sound to everyone else?
> > Also, do all of us agree that the SUMO page and the privacy page should have
> > sandstone style as shown in the following pages?
>
> Yes to the privacy page, no opinion on SUMO.
Cool. As per my conversation with Bram, we agreed to 'sandstone' the privacy page'. The SUMO page design will not be modified now – we will wait on that one.
Comment 9•11 years ago
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I will continue to think of ways to better integrate SUMO’s mobile visual style — at least for the FHR help portion of it — with Sandstone. At the moment, however, it’s not a critical concern.
Flags: needinfo?(bram)
Reporter | ||
Comment 10•11 years ago
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(In reply to Bram Pitoyo [:bram] from comment #9)
> I will continue to think of ways to better integrate SUMO’s mobile visual
> style — at least for the FHR help portion of it — with Sandstone. At the
> moment, however, it’s not a critical concern.
Agree. Thanks, Bram!
Comment 11•11 years ago
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For reference, the privacy policy page that we are looking to make responsive is located here:
http://www.mozilla.org/en-US/legal/privacy/firefox.html
Due to time limitation, it might be best to just adopt an existing responsive design already used on the Persona Terms of Service page:
http://www.mozilla.org/en-US/persona/privacy-policy/
Reporter | ||
Comment 12•11 years ago
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Thanks, Bram. We are currently using the privacy policy you have listed first to be consistent with what we have on desktop. We will hopefully come back to it later and have someone change the design for the mobile and desktop pages together.
Updated•10 years ago
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Flags: needinfo?(ibarlow)
Updated•9 years ago
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Priority: -- → P5
Whiteboard: [measurement:client]
Comment 13•9 years ago
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lets be sure we are using the correct url here
Comment 14•6 years ago
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See https://bugzilla.mozilla.org/show_bug.cgi?id=1497137; component deprecated.
Status: NEW → RESOLVED
Closed: 6 years ago
Resolution: --- → INCOMPLETE
Updated•6 years ago
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Product: Firefox Health Report → Firefox Health Report Graveyard
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Description
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