I have installed mozilla-0.9.3 on a RedHat7.1 system (actually I've tried 0.9, 0.9.1 and 0.9.2 also and never been successful). root# rpm -ivh mozilla-0.9.3-1.i386.rpm mozilla-chat-0.9.3-1.i386.rpm mozilla-mail-0.9.3-1.i386.rpm mozilla-psm-0.9.3-1.i386.rpm The rpms were downloaded from the mozilla.org web site. I then ran mozilla as a normal user. user# mozilla A "Confirm Migration" window opens that says "You are about to create a Mozilla profile based on your Netscape 4 profile. This will copy and convert some of your Netscape 4 files to work with Mozilla. Your Netscape 4 profile data will not be modified." It has two buttons, "Convert Profile" and "Manage Profiles...". ** Pressing "Convert Profile": The following is printed to the terminal and mozilla exits. Inside Migrate Profile routine. AutoMigration failed. Let's create a default 5.0 profile. ProfileManager : CreateNewProfileWithLocales Profile Name: default Profile Dir: /net/wormhole/home/dcooke/.mozilla Running mozilla again gets same results. ** Pressing "Manage Profiles...": This whole window is a very cruel joke. The only profile available is "dcooke" (my username) but it is the Netscape 4 profile that needs converting, the conversion of which is never successful. Selecting "Create Profile..." opens a "Mozilla Profile Manager, create profile". I click "Next" as instructed. I can then enter a profile name or keep the default "Default User". I click "Finish" as instructed. The following is printed to the terminal window: ProfileManager : CreateNewProfileWithLocales Profile Name: Default User Profile Dir: /net/wormhole/home/dcooke/.mozilla The window doesn't go away. I can keep clicking "Finish" and it keeps printing the above each time but this isn't very useful. So I close the window with a click on the "X" button in the upper right cornet of the window border. This leaves me with just the "Mozilla Profile Manager" window which just has the "dcooke" profile mentioned above. There is no way to actually run mozilla. OK, that wasn't entirely true. I logged in as root and mozilla ran just fine. It looked pretty good too. I wish I could use it. :-/

Reporter: You must install mozilla as root and run mozilla the first time as root. After that you should be able to run mozilla as normal user. Note: Mozilla needs write permissions to the bin directory and profile directory.

reassigning to blizzard -- rpm trouble.

Mozilla completely uninstalled: root# rpm -e mozilla mozilla-chat mozilla-mail mozilla-psm root# rm -rf /usr/lib/mozilla root# rm -rf /root/.mozilla Mozilla installed as root: root# rpm -ivh mozilla-0.9.3-1.i386.rpm mozilla-chat-0.9.3-1.i386.rpm mozilla-mail-0.9.3-1.i386.rpm mozilla-psm-0.9.3-1.i386.rpm Mozilla run the first time as root. Actually this time I had to run /usr/lib/mozilla/mozilla-bin to get it to run since the /usr/bin/mozilla script failed with "Error sending command.". After running /usr/lib/mozilla/mozilla-bin the /usr/bin/mozilla script ran fine. Mozilla looks good when run as root. Still cannot run mozilla (or /usr/lib/mozilla/mozilla-bin) in any useful manner. See my original report. I tried several options such as "-CreateProfile default" and "-ProfileWizard" too. I never got a configuration that allowed me to use mozilla.

What is root's umask?

root# umask 022

I tried what you described and I had no problems migrating a netscape profile, starting without any .netscape directory or creating a new profile. Are there any files left in a strage state in /usr/lib/mozilla? Maybe with strange permissions?

All of the permissions in /usr/lib/mozilla look reasonable to me. Everything is owned by user root and group root. All files are 644 and directories 755. This system had RedHat7.1 installed onto a blank disk, not upgraded from a previous release, if that makes a difference.

You mentioned in your last post: "Everything is owned by user root and group root. All files are 644 and directories 755." Therein lies the problem! :) From the relnotes: --------- If you are installing Mozilla on a multi-user operating system such as Linux, Unix, or Windows 2000, you should install it separately in the user directory of each user who plans to use Mozilla . (Bug 42184) If you install Mozilla in a shared write-protected directory, it may not run properly. (Bug 42184) --------- Since everything is owned by root, and the user you are using Moz with is not write-enabled to those directories, the following will fix it. Read 42184 for more information. chown -R dcooke.YOURGROUPHERE /mozilla/install/dir/ /path/to/mozilla chown -R root.root /mozilla/install/dir/ Marking this as a dupe of bug 42184. *** This bug has been marked as a duplicate of 42184 ***

Ok, my commands just now were inconsistent. I'm sure you get the idea, but I'll summarize and reclarify just in case: chown -R your mozilla directory to your user and group run mozilla chown -R everything back to root.root

I have installed the rpms, which is always done as root. I have run the first time as root successfully. I still can not run as a regular user. Following your instructions I have chown -R'ed the /usr/lib/mozilla directory to my user and group ids and still cannot run as that same user. (Note that many different users will need to be able to run the program.) I guess this bug has a lot of overlap with bug 42184 and might be a duplicate. However, I am reporting that that the rpms from the mozilla web site do not seem to work on my RedHat7.1 systems for any user other than root even if I use the hacks that have been posted (such as chowning files and running first as root).

This is not a dup. The rpms should work fine installed as root without users having access to the installation directory.

I am having the same problems David is. I'm installing on rh 7.1 and on a recent upgrade to 9.3.1 i get the error message "Error Sending Command". When i run mozilla-bin I get the following output. root@cc694311-b mozilla]# ./run-mozilla.sh MOZILLA_FIVE_HOME=. LD_LIBRARY_PATH=.:./plugins:/usr/lib LIBRARY_PATH=.:./components SHLIB_PATH=. LIBPATH=. ADDON_PATH=. MOZ_PROGRAM=./mozilla-bin MOZ_TOOLKIT= moz_debug=0 moz_debugger= ./mozilla-bin: error while loading shared libraries: ./mozilla-bin: undefined symbol: __vt_14nsAFlatCString I mv'ing my .mozilla to .mozilla.bak and running mozilla and mozilla-bin with the same results. This was an upgrade from 0.7 and I did rpm -e <mozilla> before the update. All dir's are 644 and the rpm install was root and root was the first to attempt to run mozilla. I hope this helps. I assume this confirms trouble with the rh7.1 rpm, so i'll reassign to blizzard and change status to new.

That usually means that you have some old version of the libraries installed somwhere that's still in your path.

WORKSFORME Installed today no problems. Marking as such.

verified

I have confirmed that the problem still exists with mozilla 0.9.5. My systems are PCs where I repartitioned the disk and installed Red Hat 7.1 from scratch (not an upgrade from 7.0 or 6.2). If someone has installed the rpms successfully, could he/she post information about the system it was installed on and any fiddling done to get it to work?