Closed Bug 946602 Opened 11 years ago Closed 6 years ago

[Buri]Wrong translation inside HERE Maps.

Categories

(Tech Evangelism Graveyard :: Preinstalled B2G Apps, defect, P2)

defect

Tracking

(Not tracked)

RESOLVED WONTFIX

People

(Reporter: sync-1, Assigned: jussi.ar.silfver)

References

Details

Attachments

(2 files)

PROBLEM DESCRIPTION: There is wrong translations inside Here maps application and information regarding directions is all in English. Today a warning is displayed to user "Direc
Blocks: b2g-maps
Component: Gaia → Preinstalled B2G Apps
Product: Firefox OS → Tech Evangelism
supplement bug description here: PROBLEM DESCRIPTION: Precondition: Set language to Portuguese in HERE maps. There is wrong translations inside Here maps application and information regarding directions is all in English. Today a warning is displayed to user "Direcções dó disponiveis en inglês" that basically says that this instructions are only available in English. EXPECTED BEHAVIOR: Application should be correct translated to Portuguese to avoid complain of customers. STEPS TO REPRODUCE: Go to HERE Maps; Try to search for a direction from a point A to point B; See that phone will display"Direcções só disponíveis en Inglês"; Then you will see many instruction in English like: "Head toward", "Turn left onto", "Turn right onto","Arrived at" for instance;
Hi Elisa, could you help on this? this bug was found during the Buri IOT in Chile. The HERE map is lacking Portuguese translation Thanks
Flags: needinfo?(ehelton)
Confirmed this bug exists on a Helix device v1.1hd. In addition to Portuguese, I also verified that turn-by-turn directions are not translated into Polish, even though the rest of the app seems to be translated correctly. Spanish and German turn-by-turn directions are translated correctly. I will reach out to massimiliano.ronzitti@nokia.com and jussi.ar.silfver@here.com to see when this bug can be fixed. They do not have Bugzilla accounts so I will e-mail them directly.
Assignee: nobody → dpreston
Status: NEW → ASSIGNED
Flags: needinfo?(ehelton)
Hi Elisa - Do you have any update regarding when this bug can be fixed? Thanks
Flags: needinfo?(ehelton)
I have notified the Here Maps contacts of the bug, but haven't heard back yet. Dees, do you think you could reach out to them about these language support bugs?
Flags: needinfo?(dchinniah)
(In reply to Elisa Helton from comment #5) > I have notified the Here Maps contacts of the bug, but haven't heard back > yet. > > Dees, do you think you could reach out to them about these language support > bugs? Most of our contacts are out until at least the 6th January 2014. I will follow up with them then. Elisa — could you please email me a full list of outstanding HERE Map bugs?
Flags: needinfo?(dchinniah)
Jussi Ar Silfver (jussi.ar.silfver@here.com) e-mailed us on 1/7/2014: Wrong translation inside HERE Maps ticket is about turn by turn navigation is not translated in Portuguese and Polish. In these cases it falls back to English. For this one I need to get back to you in the upcoming days. Translations come from our backend and I need to talk with them about this. Sorry for that. Jussi has not created a Bugzilla account so I cannot assign the bug to him--I'm looking to Dees and Donovan to follow up with Jussi in the near future.
Flags: needinfo?(ehelton)
Dees and Donovan, do we have any updates regarding this bug?
(In reply to Nicole Fong from comment #10) > Dees and Donovan, do we have any updates regarding this bug? Myself, nope. I think this needs info from the HERE team.
@Desigan, do you think you can follow up with Jussi about any updates and when this bug may be fixed, please? Thanks!
(In reply to Nicole Fong from comment #12) > @Desigan, do you think you can follow up with Jussi about any updates and > when this bug may be fixed, please? Thanks! As per Comment 3 could you please ping Jussi and Massi via email giving context as well as a link to the bug, cc'ing myself. I can then further follow-through. Thanks.
Assignee: dpreston → jussi.ar.silfver
This is a DT block, so please contact the Maps team to solve it. Thanks!
blocking-b2g: --- → 1.3?
Clearing nom - this is a TE problem, not a Gaia/Gecko problem, which is something we don't block on. We'll certainly have the maps team look into this issue though.
blocking-b2g: 1.3? → ---
Jason - do we have any updates regarding this bug?
Flags: needinfo?(jsmith)
Nope.
Flags: needinfo?(jsmith)
This bug has been open for almost 8 months. Do we have any updates on when this will be fixed? If possible, by September 15th, please? Thanks!
Mass closing on Tech Evangelism::Preinstalled B2G App as Firefox OS is no longer a thing.
Status: ASSIGNED → RESOLVED
Closed: 6 years ago
Resolution: --- → WONTFIX
Mass closing on Tech Evangelism::Preinstalled B2G App as Firefox OS is no longer a thing.
Mass closing on Tech Evangelism::Preinstalled B2G App as Firefox OS is no longer a thing.
Product: Tech Evangelism → Tech Evangelism Graveyard
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