Closed
Bug 946602
Opened 11 years ago
Closed 6 years ago
[Buri]Wrong translation inside HERE Maps.
Categories
(Tech Evangelism Graveyard :: Preinstalled B2G Apps, defect, P2)
Tech Evangelism Graveyard
Preinstalled B2G Apps
Tracking
(Not tracked)
RESOLVED
WONTFIX
People
(Reporter: sync-1, Assigned: jussi.ar.silfver)
References
Details
Attachments
(2 files)
PROBLEM DESCRIPTION:
There is wrong translations inside Here maps application and information regarding directions is all in English. Today a warning is displayed to user "Direc
Updated•11 years ago
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supplement bug description here:
PROBLEM DESCRIPTION:
Precondition: Set language to Portuguese in HERE maps.
There is wrong translations inside Here maps application and information
regarding directions is all in English. Today a warning is displayed to user
"Direcções dó disponiveis en inglês" that basically says that this
instructions are only available in English.
EXPECTED BEHAVIOR:
Application should be correct translated to Portuguese to avoid complain of
customers.
STEPS TO REPRODUCE:
Go to HERE Maps;
Try to search for a direction from a point A to point B;
See that phone will display"Direcções só disponíveis en Inglês";
Then you will see many instruction in English like: "Head toward", "Turn left
onto", "Turn right onto","Arrived at" for instance;
Hi Elisa, could you help on this? this bug was found during the Buri IOT in Chile. The HERE map is lacking Portuguese translation
Thanks
Flags: needinfo?(ehelton)
Comment 3•11 years ago
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Confirmed this bug exists on a Helix device v1.1hd. In addition to Portuguese, I also verified that turn-by-turn directions are not translated into Polish, even though the rest of the app seems to be translated correctly. Spanish and German turn-by-turn directions are translated correctly.
I will reach out to massimiliano.ronzitti@nokia.com and jussi.ar.silfver@here.com to see when this bug can be fixed. They do not have Bugzilla accounts so I will e-mail them directly.
Assignee: nobody → dpreston
Status: NEW → ASSIGNED
Flags: needinfo?(ehelton)
Hi Elisa -
Do you have any update regarding when this bug can be fixed?
Thanks
Flags: needinfo?(ehelton)
Comment 5•11 years ago
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I have notified the Here Maps contacts of the bug, but haven't heard back yet.
Dees, do you think you could reach out to them about these language support bugs?
Flags: needinfo?(dchinniah)
Comment 6•11 years ago
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(In reply to Elisa Helton from comment #5)
> I have notified the Here Maps contacts of the bug, but haven't heard back
> yet.
>
> Dees, do you think you could reach out to them about these language support
> bugs?
Most of our contacts are out until at least the 6th January 2014. I will follow up with them then.
Elisa — could you please email me a full list of outstanding HERE Map bugs?
Flags: needinfo?(dchinniah)
Comment 7•11 years ago
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Jussi Ar Silfver (jussi.ar.silfver@here.com) e-mailed us on 1/7/2014: Wrong translation inside HERE Maps ticket is about turn by turn navigation is not translated in Portuguese and Polish. In these cases it falls back to English. For this one I need to get back to you in the upcoming days. Translations come from our backend and I need to talk with them about this. Sorry for that.
Jussi has not created a Bugzilla account so I cannot assign the bug to him--I'm looking to Dees and Donovan to follow up with Jussi in the near future.
Flags: needinfo?(ehelton)
Comment 8•11 years ago
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Comment 9•11 years ago
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Comment 10•11 years ago
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Dees and Donovan, do we have any updates regarding this bug?
Comment 11•11 years ago
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(In reply to Nicole Fong from comment #10)
> Dees and Donovan, do we have any updates regarding this bug?
Myself, nope. I think this needs info from the HERE team.
Comment 12•11 years ago
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@Desigan, do you think you can follow up with Jussi about any updates and when this bug may be fixed, please? Thanks!
Comment 13•11 years ago
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(In reply to Nicole Fong from comment #12)
> @Desigan, do you think you can follow up with Jussi about any updates and
> when this bug may be fixed, please? Thanks!
As per Comment 3 could you please ping Jussi and Massi via email giving context as well as a link to the bug, cc'ing myself. I can then further follow-through. Thanks.
Updated•11 years ago
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Assignee: dpreston → jussi.ar.silfver
Comment 14•11 years ago
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This is a DT block, so please contact the Maps team to solve it.
Thanks!
blocking-b2g: --- → 1.3?
Comment 15•11 years ago
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Clearing nom - this is a TE problem, not a Gaia/Gecko problem, which is something we don't block on. We'll certainly have the maps team look into this issue though.
blocking-b2g: 1.3? → ---
Comment 16•11 years ago
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Jason - do we have any updates regarding this bug?
Flags: needinfo?(jsmith)
Comment 18•10 years ago
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This bug has been open for almost 8 months. Do we have any updates on when this will be fixed? If possible, by September 15th, please? Thanks!
Comment 19•6 years ago
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Mass closing on Tech Evangelism::Preinstalled B2G App as Firefox OS is no longer a thing.
Status: ASSIGNED → RESOLVED
Closed: 6 years ago
Resolution: --- → WONTFIX
Comment 20•6 years ago
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Mass closing on Tech Evangelism::Preinstalled B2G App as Firefox OS is no longer a thing.
Comment 21•6 years ago
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Mass closing on Tech Evangelism::Preinstalled B2G App as Firefox OS is no longer a thing.
Updated•6 years ago
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Product: Tech Evangelism → Tech Evangelism Graveyard
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Description
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