This bug is (so far) a debogosified version of bug 90466. WHEN new mail notification in the Windows system tray is implemented (bug 18729), AND Quick Launch mode is active, AND there is new mail, THEN there should be only one icon in the system tray (sharing the Quick Launch and mail notification roles) rather than two icons. That's all.

*** Bug 90466 has been marked as a duplicate of this bug. ***

Dear "Assigned To:" person (currently pchen): Please take a "glance" at bug 90466. It contains *many useful ideas* on how this could be implemented (or where it could go after this bug is fixed), particularly the menu designs. It's a pitty it was closed. 'Nuff said ;)

RE Summary: It's called "Quick Launch" in the UI. For query purposes, I suggest to change the summary to: "Quick Launch (Turbo) and New Mail Notification should use the Same Tray Icon"

makring p3 and mozilla0.9.8 for the moment assuming 18729 gets done in 0.9.7

pushing out to mozilla0.9.9 since 18729 was pushed out to that milestone also

Pushing out to mozilla1.0.1

reassigning to mscott.

marking WONTFIX. There will be 2 icons.

WHAT? Two icons? I protest! Pretty soon my tray icons are going to come over and EAT my start button :( Have you posted the reasons for this "decision" anywhere?

What is the rationale behind this WONTFIX? Any reason why there can not be only one icon?

look what the tooth fairy delivered: http://msdn.microsoft.com/library/default.asp?url=/library/en-us/shellcc/platfo rm/Shell/Functions/Shell_NotifyIcon.asp The taskbar notification area is sometimes erroneously called the "tray." http://msdn.microsoft.com/library/default.asp?url=/library/en-us/shellcc/platfo rm/Shell/shell_int/Taskbar.asp Applications can put icons in the status area to indicate the status of an operation or to notify the user about an event. For example, an application might put a printer icon in the status area to show that a print job is under way.

Having done the necessary cut and paste to follow the links above, all I see is permission from MIcrosoft to clutter the user's tray if we want to. What is the rationale for deciding that we want to do so? Is there a reason why some people feel that two icons are better than one, or is it just that we can't be bothered to do this given that Microsoft has said that it's OK not to?

I'm not saying combining turbo and biff is necessarily the best idea, as we really want both in certain states, but I wish the turbo owners were consulted before such a decision was made... in fact, Marlon set up a meeting on Monday to discuss general turbo issues, and biff integration was one of the topics of discussion. Scott, any chance the mail team can be represented at that meeting so we can discuss it?

Just let me know where and when and I'll try to get mail representation there. The mail team is pretty set on having a separate notification. We thought about integrating with turbo but decided that it didn't make sense.

The tooth fairy (aka eallen@bcpl.net) from earlier wanted me to share his idea: There shouldn't be two icon's. The "taskbar notification area" is called that for a reason as you use it to notify the user about information. It is not a quick launch bar as that toolbar on the task bar is called "Quick Launch" So anything you want to launch quickly should have an icon there. So only mail notification should be in the notification area. But that doesn't mean you can't have a faster startup time. You can have your mail notification icon act as just mail notification. In the Quick Launch toolbar you can have an icon that just runs a bootstrap program. That bootstrap program can then launch the browser in the best way (i.e. check if the turbo stuff is running in the background and then either use it if its there or go the other route if its not) What's good about this is that the icon can be anywhere like any other shortcut to run a program. The turbo stuff that run in the background should have no icon in the taskbar. That way if someone doesn't want to have the mail app installed, or doesn't want the tray icon for some other reason then there will be no problems. The UI should be in the browser itself. So the setting for whether or not to use turbo mode should be in the preferences and fully quitting should be done by holding down ctrl while clicking on the X in the top right, quitting in the file menu or by using alt-f4 (so it becomes ctrl-alt-f4). Also if turbo mode is running and you hold down ctrl the text for "Exit" in the file menu should change to "Exit and Unload" to indicate what is happening. There should also be a circle next to "Exit" to show if the turbo stuff is running in the background so if it is then there should be a filled in circle if not it should be an outline. So for a novice user they just see the icon in the notification area as a new mail notifier and the icon in the Quick Launch bar (and any other place you want to be able to start the browser like from the start menu) as the icon to launch the browser. The power user will still be able to use it like that but also remain in full control of whether turbo mode is on and to be able to really close the browser.

The icon for the turbo mode could be in the tray to "notify the user that the turbo mode is on". The other advantage to have in the tray is that you can have a local menu. That way, you can quit mozilla without having to show a window first to do your "ctrl+alt+f4" (which by the way is not intuitive). With the menu, you can also have to possibility to start the window you want (browser, mail, chatzilla, ...). You would need many icons in the quickstart bar to do so. Or you would have to show a dialog box everytime. With the tray, you doubleclick to get the default window (browser), or use the menu for special case. To me, the tray allow for a lot more flexibility and more "intuitivity". And if you don't want to have a too big tray, you can use XP which can hide icons

the meeting is now set for tuesday, please let me know which mail rep need to be invited.

You're right, it probably doesn't make sense. I think any attempt to combine the two would be far too complex for the end user. But in any case, a discussion can't hurt. The meeting is monday, not sure of the time. Marlon?

the meeting is tuesday, not monday set for 2:00-3:30, check your calendars

Below is some information from duped bug 90466 that may be useful for the meeting next week. I think with this UI (and some tray-icons which show each possible combination), it will be possible to use just one icon. I think the suggested UI is very understandable to the end user. --> The benefit of having the icon there all the time is that the user has a visual confirmation that there is *something* there at all that is doing something. You know there is a program running, because you can see it. It is nice to be able to glance down there and see "ah, no new mail", instead of thinking "is that mail checking thing running or not?". The user can also CTRL+double-click to force a mail check if he wants to know if there is any mail *now* (especially useful if the mail check interval is long - e.g., 1 hr). Since I am sure this is an issue where people feel strongly both ways, I suggest that the icon have an option to be "always visible" or "only visible when new mail arrives". So the tray-icon could look like this when right-clicked on: +--------------------------+ | *Check for Mail* | <-- bold = double click behaviour (configurable) | Mail & Newsgroups | | Navigator | | Composer | | Address Book | | ------------------------ | | Activated Features: | | [x] Mail Notify | | [x] Tubo Mode | | ------------------------ | | Notification Options... | | ------------------------ | | Close and Exit Mozilla | <-- brings up warning/info dialogue? +--------------------------+ +- Notification Options -------------------------------+ | | | Check for mail every [ ] minutes | | [ ] If no internet connection [autoconnect |v] | | -----------------------------------------------------+ | Double click does this: [open Messenger |v] | | CTRL + Double click does this: [check for mail |v] | | ALT + Double click does this: [write a mail |v] | |------------------------------------------------------+ | Tray icon is visible: | | <+> Always (default) | | < > If turbo mode is on or when new mail has arrived | | < > Only when new mail has arrived | +------------------------------------------------------+ The main menu should be short and easy to understand. PS. Additionally, if we ever get a download manager that shows each download as a tray icon (as GetRight nicely does), you should really think about if you really want to hog the tray icon with two icons for this notification (where one will clearly do.

I'm going to reopen this. I believe it should be two icons. I believe it will be two icons :) But, in my quest to get bugs off our list, I should have left this open until this proposal was communicated to everyone which it will be on Tuesday.

I think Peter Lairo's example is a perfect demonstration of how we can avoid unnecessary clutter and make mozilla/netscape a more polished, professional application. I sincerely hope that everyone who is attending the meeting will take a look at it, or that someone who is attending the meeting will bring this example to show everyone. Yes, windowsXP has a feature to hide inactive icons. This shows that icon clutter is indeed a problem and mozilla would do well to recognize this.

http://bugzilla.mozilla.org/show_bug.cgi?id=11056#c23 begins the discussion of integrating Mozilla calendar alarms with nsnotify. Is this something that should be discussed here?? Should a flexible, expandable set of UI API be considered for a "system notification service"???

Ian - thanks for bringing that point up, that definitely needs to be considered Ben, Peter - i will try to represent ideas such as this in the meeting, as well as most of the concerns raised in this and dependent bugs.

Something that seems not to have been considered (as I look at Peter Lairo's post) is that the default double-click option should be to do the same what Moz does if it is started "normally" (running mozilla from a cmd line or double-click its icon on the desktop): In Edit/Preferences/Appearance you can configure what should be launched, which is one or more of Navigator, Composer, Mail. Maybe implementing this behaviour is or should be another bug, but I think it'd have to be considered here, right?

*** Bug 122496 has been marked as a duplicate of this bug. ***

This is done, right? Not combining the icons?

WONTFIX??? Are you guys nuts? Now, yet another application that is trying to fill up my system tray and win the race over to my START button - damn :( :( :( :( :( :( :( :( :( :(

I agree with Peter. If organised well, one icon is sufficient. Maybe it should be configurable for those who _do_ want two icons.