From Bugzilla Helper: User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:0.9.5) Gecko/20011012 BuildID: 2001101202 Browser never finishes loading pages when I try and use Oracle Self Service( a subset of their financial's package) to enter my timesheets. When I turn on the javascipt console, I get useless expression errors from line 91. I can't get you access to our internal system, but I've attached the js sources. Reproducible: Always Steps to Reproduce: 1.Load the page. 2.Select the second tab: Enter hours Actual Results: The page with input forms never appears. Expected Results: The page with the form for data entry should appear.

Not likely to be a bug in JS Engine. More likely a problem with the HTML at the site, or with DOM or Layout. The site document.writes HTML dynamically. Reassigning to Browser-General until we can get further information. jwacaser@thrupoint.net: 1. Did this site ever work with Mozilla? i.e., is this a recent regression? 2. What are the other errors in the JS Console besides the "useless expressions" warnings? Be sure to clear out the console of other errors before trying the site again. 3. Try this experiment: turn off the JavaScript strict warnings as follows: a) Find your "all.js" file (in (parent directory)/bin/defaults/pref/ ) b) Do you have the following line in the file? pref("javascript.options.strict",false); c) What JS Console output arises if you toggle this the opposite way? 4. We can't load the HTML you've provided above, because it depends on other included JS files besides the "pawtpref.js" file: <SCRIPT SRC="/OA_HTML/pawconst.js"></SCRIPT> <SCRIPT SRC="/OA_HTML/pawtobjs.js"></SCRIPT> <SCRIPT SRC="/OA_HTML/pawgutil.js"></SCRIPT> <SCRIPT SRC="/OA_HTML/pawdutil.js"></SCRIPT> <SCRIPT SRC="/OA_HTML/pawtpref.js"></SCRIPT> <SCRIPT SRC="/OA_HTML/pawtentr.js"></SCRIPT> <SCRIPT SRC="/OA_HTML/pawtsumm.js"></SCRIPT> <SCRIPT SRC="/OA_HTML/pawdflex.js"></SCRIPT> We'll either need all of these, or a URL to go to, to solve this bug - Especially need to see where the function Regions() is defined...

No this hasn't ever worked to my knowldege. I've been using this site since 0.9.2. Before I turned on the strict java console, that was the only message I was getting. I've attached what I recieve since turning on strict. There are several 'warnings' most notably reference to undefined properties, assignment to undeclared, and redeclarations.

Jeffrey: thank you so much! I saved all the JS files locally, as: pawconst.js pawdflex.js pawdutil.js pawgutil.js pawtentr.js pawtobjs.js pawtpref.js pawtsumm.js Some of these files refer to a file, apparently blank, referred to as: src=/OA_HTML/pawblank.htm So I made a blank file called 'pawblank.htm', and saved it with the JS files. I then replaced any references to '/OA_HTML/pawblank.htm' with references to 'pawblank.htm'instead. But I'm still having problems getting everything to load. For example, there are references in two of the JS files to 'OracleApps.DMM': [ ] grep ".DMM" * pawdutil.js: l_strHyperTextCall = 'OracleApps.DMM'; pawtentr.js: open("OracleApps.DMM", "_top"); pawtentr.js: open("OracleApps.DMM", "_top"); pawtpref.js: open("OracleApps.DMM", "_top"); pawtpref.js: var l_path = top.g_strSessBaseHRef + "OracleApps.DMM"; etc. etc. Questions: 1. Is there any way we can get the source of 'OracleApps.DMM'? 2. Does the site work properly in Netscape 4.7? Or in any version of IE? Thanks again - really appreciate the help you are giving us on this -

It may be that 'OracleApps.DMM' is something we can't access. cc'ing Arun in case he has heard of any problems with Oracle business apps running properly in Mozilla. If so, that's a major problem! I queried Bugscape and only found one reference to Oracle, which is probably not related: http://bugscape/show_bug.cgi?id=10027

The only error I recall that was big for Oracle was a certain LiveConnect error having to do with the Java <--> JavaScript communication. I don't think OracleApps.DMM attempts to do any LiveConnect stuff. No low hanging fruit for me here, Paul :-(

Yes you were right on the pawblank.htm. I attached it anyway. The OracleApps.DMM is the first screen after login that is used to selct 'Create New Timecard' which is the link that is giving me problems. I've attached it as well. It works in Netscape 4.77(linux) and ie 5.5 on NT 4.0. I've also tried 0.9.5 on win 32 with the same results not finishing to load.

Jeffrey: sorry for the delay on this. I don't know whether to ask for more files, or whether it will just be a never-ending problem of being "one file short". Right now I'm not getting the tabs you mentioned. I will attach a screenshot below -

I know not to expect to get every image, but I'm worried about the blank region on the top of the screenshot. Is that where the tabs would reappear? In the meantime, Jeffrey, let me ask a few questions: 1. Is the problem still occurring with the latest Mozilla build? If so: 2. If the page never finishes loading, do you get the "hourglass" icon forever, then? Or does the hourglass go away, leaving the page incomplete? 3. I think I unintentionally had you turn ON the JavaScript scrict option above, when what I really meant was for you to turn it off. I'm curious what errors appear in the JavaScript Console (not the warnings). So if you wouldn't mind, could you change back to pref("javascript.options.strict",false); in the (parent directory)/bin/defaults/pref/all.js file, and report the errors that show up, if any? I believe you said you were getting only this one; am I correct? Warning: useless expression Source File: https://websvr004.thrupoint.net/OA_HTML/pawtpref.js Line: 91 Does this appear just once, or do you get a flood of these? 4. You reported above, "Browser never finishes loading pages when I try and use Oracle Self Service...". What exactly are the steps involved? Are you hitting a "Submit" button from a previous Oracle Self Service page to try to get to this one? Or are you just trying to access it directly, by putting its URL in the URL bar, as with any arbitrary webpage? 5. If you have time, perhaps you could attach 2 screenshots (.jpg's) of how the page looks in , and how it looks in Mozilla? (Note: edit the .jpg's to remove any sensitive info; if it's not possible to provide the screenshots, don't worry) Thank you -

Below, I've indicated the cause of the error Warning: useless expression Source File: https://websvr004.thrupoint.net/OA_HTML/pawtpref.js Line: 91 function fPrefCancelAndExit(p_winDisplay) { if (p_winDisplay.confirm(g_objFNDMsg.mstrGetMsg("PA_WEB_USER_PREF_CANCEL"))) { if (p_winDisplay.winError) {p_winDisplay.winError.close();} if (p_winDisplay.winHelp ) {p_winDisplay.winHelp.close();} top.open("icx_admin_sig.Startover","_top"); } true; <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< USELESS EXPRESSION } Presumably they meant |return true;|. I can't see anywhere they actually use the return value for this function, so it shouldn't affect the functionality of the site. This warning doesn't seem to have any bearing on the problem. If an ERROR occurs in the JS Console, that can stop a page from fully loading in Mozilla; but a warning cannot, I believe...

Other Oracle bugs: (all due to incorrect HTML or JavaScript). Perhaps the current bug is related to one of these ... bug 96138 oracle.com - Page is not displayed instead - SEARCH kicks in bug 108025 oraclesmallbusiness.com - Can't log in to oraclesmallbusines bug 108834 oracle.com - This page does not display correctly and is unusable

Jeffrey: just wondering if you've had a chance to look at Comment #21. The most important questions there are 1,2, and 4; thanks -

Sorry for the delay. I was on vacation and then just trying to get caught up. In response to your questions, I've attached several screenshots leading up to the error, and a working shot in netscape 4.77. Specifically, the browser remains in the hourglass forever. It was interesting to me atleast that I could still hit the cancel, and/or menu, and Timecard Information tabs. It is still ocurring with 0.9.6. The process is to select 'Create New Timecard' from the main menu( I believe that's my first screen shot). Then the page comes up with 2 tabs, Timecard Information, and Enter Time. The initial tab showing is the Timecard information which completes okay. To enter hours, I must select the 'Enter Time' tab. The tab itself shows up, but the main table to enter the hours and codes never completes. I will confirm that I only get the one error in the javascript console. Thanks for your help.

I turned all.js back to true and I don't recieve errors, only warnings now. About a dozen as follows: Warning: reference to undefined property in pawtentr.js

Jeffrey: thanks again! Confirming bug based on Jeffrey's screenshots. I can't tell if this is simply a Layout issue, or if it is due to some DHTML problems at the site. I'm guessing it's a Layout issue, because we only see the one JS error described in Comment #22. That is a "useless expression" warning that doesn't affect anything. Since the site is behind a firewall, it has been very difficult to make progress on this. I strongly suspect this is an Evangelism issue, because of the similarity of the screenshots here and what you see in bug 108025, bug 108834 when you go to https://oraclestore.oracle.com/ Go to that site in NN4.7 vs. Mozilla. In NN4.7 you see tabs with fully-rendered content on each. In Mozilla, the tabs are distorted, but more importantly: there is no content rendered underneath them, and no significant errors in the JavaScript Console. That is exactly what's happening in this bug.

Reassigning to Tech Evangelism component; cc'ing Susie in case she knows the best person to contact at Oracle about this problem. This is an important business application that Oracle vends; raising severity to major. I made a typo in my entry above; the Evangelism bugs I wanted to reference at https://oraclestore.oracle.com are: bug 110954 "Displays horrible, and does not display lower right table of products" bug 108834 "oracle.com - This page does not display correctly and is unusable"

I actually emailed them yesterday about their Store problems. Their feedback form has similar problems as well! I don't have a direct contact yet but will try to find one.

Haven't checked up on this in awhile as I've been sidetracked with other things. Wanted to provide an update to the original issue of not being able to complete timesheets in oracle financials. This appears to be resolved. I've had success using Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.0.0) Gecko/20020607 (2002060717). I looked backed through the notes and remembered that oracle.com was having problems. I pulled it up and it seems to haved changed so the problem can't be seen there anymore. Thanks for all your hard work. Let me know if there's anything else you'd like me to do.

Thank you Jeffrey. -> FIXED Can you please verify this bug? Any other Oracle related issues will be tracked in other bugs.