Closed
Bug 1136087
Opened 9 years ago
Closed 9 years ago
Thunderbird process doesn't close after TB is closed with no internet connection. Shutdown hang
Categories
(Thunderbird :: Untriaged, defect)
Tracking
(Not tracked)
RESOLVED
WORKSFORME
People
(Reporter: ovaalst, Unassigned)
References
Details
(Keywords: hang, stackwanted, Whiteboard: )
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:35.0) Gecko/20100101 Firefox/35.0 Build ID: 20150122214805 Steps to reproduce: When my Internet connection was down for some time, I noticed that I in the process manager of Win7 the Thunderbird process was still alive, even after I closed Thunderbird. Actual results: Thunderbird did not shut down completely Expected results: I expected that it would shut down even with no internet connection at that moment
Comment 1•9 years ago
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Hi Onno. Please see https://wiki.mozilla.org/Thunderbird:Testing:Shutdown_Hang
Severity: normal → critical
Keywords: hang,
stackwanted
I tried netstat, but I can't reproduce the problem right now...
Comment 3•9 years ago
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FWIW, other hang reports include https://bugzilla.mozilla.org/buglist.cgi?keywords=hang&keywords_type=allwords&f1=short_desc&list_id=12035343&short_desc=close%20shut&bug_severity=blocker&bug_severity=critical&bug_severity=major&o1=nowordssubstr&resolution=---&classification=Client%20Software&classification=Components&query_format=advanced&f2=OP&short_desc_type=anywordssubstr&product=MailNews%20Core&product=Thunderbird see esp bug 858035 - but so far it hasn't been retested on a current version
Summary: Thunderbird process doesn't close after TB is closed with no internet connection → Thunderbird process doesn't close after TB is closed with no internet connection. Shutdown hang
I looked ath the buglist you mentioned. Bug 937371 seems to be the same or very similar.
Comment 5•9 years ago
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I couldn't reproduce :( Does it reproduce with version 38 beta? http://www.mozilla.org/en-US/thunderbird/all-beta.html
Flags: needinfo?(ovaalst)
Comment 6•9 years ago
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Onno, do you see this behavior in version 38.2.0?
Whiteboard: [closeme 2015-09-10]
Sorry for the late response. I can't reproduce the issue anymore. Maybe it was trying to connect to a mailserver while my internet connection was down? Maybe it was still busy with it while I closed TB?
Flags: needinfo?(ovaalst)
Comment 8•9 years ago
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OK. Please reopen with additional data (crash ID or stacktrace) if you see this again.
Status: UNCONFIRMED → RESOLVED
Closed: 9 years ago
Resolution: --- → WORKSFORME
Whiteboard: [closeme 2015-09-10] →
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Description
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