Closed Bug 1140463 Opened 10 years ago Closed 10 years ago

No error UX for camera-not-found condition with DV camera on FireWire

Categories

(Hello (Loop) :: Client, defect)

Product:
Hello (Loop)
Component:
Client
Platform:
x86
macOS
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED DUPLICATE of bug 1106941

People

(Reporter: sheppy, Unassigned)

Details

This is related to bug 1135890, in which WebRTC is not able to use a DV camera connected to the computer's FireWire port (this works in Chrome, fwiw).

In that scenario, Hello does not provide any indication of a problem. It lets you create and send a link to a conversation, and if you receive an invitation, you can join, but video just silently fails to work.

Worse, for conversations you started, there's absolutely no indication that anything is wrong -- but there's also no video *nor* audio; the conversation window never appears at all. The failure is silent, and it's very, very confusing.
Yep, this is bug 1106941 / bug 1138941.
Status: NEW → RESOLVED
Closed: 10 years ago
Resolution: --- → DUPLICATE
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