Closed Bug 1225079 Opened 9 years ago Closed 9 years ago

Thunderbird terminates unexpected by signal 15 on Mac

Categories

(Thunderbird :: Untriaged, defect)

38 Branch
Unspecified
macOS
defect
Not set
critical

Tracking

(Not tracked)

RESOLVED WORKSFORME

People

(Reporter: fritz.wettstein, Unassigned)

References

(Blocks 1 open bug)

Details

(Keywords: crash, stackwanted)

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_1) AppleWebKit/601.2.7 (KHTML, like Gecko) Version/9.0.1 Safari/601.2.7 Steps to reproduce: Boot the iMac Actual results: Thunderbird terminates immedately after the bootprocess of the iMac has launched it. 16.11.15 12:42:10.000 kernel[0]: thunderbird[392] triggered unnest of range 0x7fff91200000->0x7fff91400000 of DYLD shared region in VM map 0x20d3784e8de31b11. While not abnormal for debuggers, this increases system memory footprint until the target exits. 16.11.15 12:42:15.730 thunderbird[392]: WARNING: The Gestalt selector gestaltSystemVersion is returning 10.9.1 instead of 10.11.1. This is not a bug in Gestalt -- it is a documented limitation. Use NSProcessInfo's operatingSystemVersion property to get correct system version number. Call location: 16.11.15 12:42:15.730 thunderbird[392]: 0 CarbonCore 0x00007fff9074179f ___Gestalt_SystemVersion_block_invoke + 113 16.11.15 12:42:15.730 thunderbird[392]: 1 libdispatch.dylib 0x00007fff9c1e13c3 _dispatch_client_callout + 8 16.11.15 12:42:15.730 thunderbird[392]: 2 libdispatch.dylib 0x00007fff9c1e12bb dispatch_once_f + 67 16.11.15 12:42:15.730 thunderbird[392]: 3 CarbonCore 0x00007fff906ce09c _Gestalt_SystemVersion + 987 16.11.15 12:42:15.730 thunderbird[392]: 4 CarbonCore 0x00007fff906cd8b0 Gestalt + 139 16.11.15 12:42:15.730 thunderbird[392]: 5 XUL 0x0000000104fcfc51 vpx_reset_mmx_state + 535665 16.11.15 12:42:20.782 com.apple.xpc.launchd[1]: (com.apple.xpc.launchd.oneshot.0x10000002.thunderbird[392]) Service exited due to signal: Terminated: 15
Fritz, do you still see this issue? How about if you have started Thunderbird in safe mode? https://support.mozilla.org/en-US/kb/safe-mode
Severity: normal → critical
Flags: needinfo?(fritz.wettstein)
Keywords: crash
OS: Unspecified → Mac OS X
Whiteboard: [closeme 2016-01-25]
Hello Wayne, Thank you for your help. I've tried without an addons. Same result. Regards, Fritz
can you assist fritz is getting more information about this crash?
Flags: needinfo?(fritz.wettstein) → needinfo?(maffew)
Keywords: stackwanted
Whiteboard: [closeme 2016-01-25]
Sorry I'm using Thunderbird only on Windows now.
Flags: needinfo?(maffew)
Summary: Thunderbird terminates unexpected by signal 15 → Thunderbird terminates unexpected by signal 15 on Mac
I'm unable to reproduce this issue on my Mac running OS X 10.10.5
Flags: needinfo?(fritz.wettstein)
Hello Wayne, I've tried this. As far as I can see, no unexpected results. What should I do with them? Regards, Fritz
I'm unsure. But the procedure did help the last two people in the thread, starting at https://discussions.apple.com/message/29160102#29160102
I couldnt find any help there. But I have to clarify: The error only occurs when Thunderbird ist started after a new login when on the previous shutdown the checkbox «reopen windows when logging back in» is checked. When I start T'Bird by hand everything seems to be ok. Fritz
Flags: needinfo?(fritz.wettstein)
I've found the error. Something had happened with the MacOS. I've reinstalled the OS 10.11.3 and after that, the error didn't occur anymore. Thank you all. Fritz
Status: UNCONFIRMED → RESOLVED
Closed: 9 years ago
Resolution: --- → INVALID
Resolution: INVALID → WORKSFORME
You need to log in before you can comment on or make changes to this bug.