Closed Bug 1267668 Opened 9 years ago Closed 9 years ago

Choppy video on Youtube 360

Categories

(Core :: Audio/Video: Playback, defect, P5)

46 Branch
defect

Tracking

()

RESOLVED DUPLICATE of bug 1267667

People

(Reporter: jgraham, Unassigned)

References

Details

(Whiteboard: betabreakers-fx46)

Attachments

(52 files)

(deleted), text/plain
Details
(deleted), text/plain
Details
(deleted), text/plain
Details
(deleted), text/plain
Details
(deleted), text/plain
Details
(deleted), text/plain
Details
(deleted), text/plain
Details
(deleted), text/plain
Details
(deleted), text/plain
Details
(deleted), text/plain
Details
(deleted), text/plain
Details
(deleted), text/plain
Details
(deleted), text/plain
Details
(deleted), text/plain
Details
(deleted), text/plain
Details
(deleted), text/plain
Details
(deleted), text/plain
Details
(deleted), text/plain
Details
(deleted), text/plain
Details
(deleted), text/plain
Details
(deleted), text/plain
Details
(deleted), text/plain
Details
(deleted), text/plain
Details
(deleted), text/plain
Details
(deleted), text/plain
Details
(deleted), text/plain
Details
(deleted), text/plain
Details
(deleted), text/plain
Details
(deleted), text/plain
Details
(deleted), text/plain
Details
(deleted), text/plain
Details
(deleted), text/plain
Details
(deleted), text/plain
Details
(deleted), text/plain
Details
(deleted), text/plain
Details
(deleted), text/plain
Details
(deleted), text/plain
Details
(deleted), text/plain
Details
(deleted), text/plain
Details
(deleted), text/plain
Details
(deleted), text/plain
Details
(deleted), text/plain
Details
(deleted), text/plain
Details
(deleted), text/plain
Details
(deleted), text/plain
Details
(deleted), text/plain
Details
(deleted), text/plain
Details
(deleted), text/plain
Details
(deleted), text/plain
Details
(deleted), text/plain
Details
(deleted), text/plain
Details
(deleted), text/plain
Details
This is a grouping of all Beta Breakers computers that have choppy video on Youtube 360 with a listing of the resolutions that they become choppy at.
QA Whiteboard: betabreakers-fx46
Whiteboard: betabreakers-fx46
Link to Youtube 360 video tested: https://www.youtube.com/watch?v=-xNN-bJQ4vI
On Asaad computer: With hardware acceleration turned off Youtube 360 has choppy video starting at 1440. With hardware acceleration turned on 1440 and 4k are not selectable options on Youtube 360. The problem persists in release version 45.0.2 Uploading about:support document
Attached file Asaad #1.txt (deleted) —
On Azeroth computer: With hardware acceleration turned off Youtube 360 has choppy video starting at 1440. With hardware acceleration turned on 1440 and 4k are not selectable options on Youtube 360. The problem persists in release version 45.0.2 Updating the driver from 14.301.1002.1001 to 16.150.2211.1001 appears to make no visible difference Uploading about:support documents for each driver version.
Attached file Azeroth #1.txt (deleted) —
Attached file Azeroth #2.txt (deleted) —
On Lothar computer: With hardware acceleration turned off Youtube 360 has choppy video starting at 1440. Also, 360 controls don't load. With hardware acceleration turned on 1440 and 4k are not selectable options on Youtube 360. Also, 360 controls don't load. The problem persists in release version 45.0.2, but in addition is now also choppy at 1080. Updating the driver from 8.15.11.8593 to 9.18.13.908 allows 360 controls to load, but now the choppiness occurs at 720 and up. Uploading about:support documents for each driver version.
Attached file Lothar #1.txt (deleted) —
Attached file Lothar #2.txt (deleted) —
On Shadowsong computer: With hardware acceleration turned off Youtube 360 has choppy video starting at 720. Also, 360 controls don't load. With hardware acceleration turned on 1080 and up are choppy. Also, 360 controls don't load. The problem persists in release version 45.0.2 Uploading about:support document
Attached file Shadowsong #1.txt (deleted) —
On Anetheron computer: With hardware acceleration turned off Youtube 360 has choppy video at all resolutions and in full-screen or windowed mode. As resolution increases sound begins to get choppy as well. With hardware acceleration turned on there is no visible difference. The problem persists in release version 45.0.2 Uploading about:support document
Attached file Anetheron #1.txt (deleted) —
On Centurion computer: With hardware acceleration turned off Youtube 360 has choppy video starting at 720 in full-screen and 1080 in windowed mode. With hardware acceleration turned on there is no visible difference. The problem persists in release version 45.0.2 Updating the driver from 9.18.13.4174 to 9.18.13.4195 appears to give a very minor performance increase, but all issues are still present. Uploading about:support documents for each driver version.
Attached file Centurion #1.txt (deleted) —
Attached file Centurion #2.txt (deleted) —
On Frostwolf computer: With hardware acceleration turned off Youtube 360 has choppy video at 480 and up in full-screen and 720 and up in windowed mode. Also, 360 controls don't load. With hardware acceleration turned on there is no noticeable difference. The problem persists in release version 45.0.2 Uploading about:support document
Attached file Frostwolf_AboutSupport #1.txt (deleted) —
On Silvermoon computer: With hardware acceleration turned off Youtube has choppy video at 720 and up in full-screen and 1080 and up in windowed mode. Also, doesn't load any 360 controls. With hardware acceleration turned on there is no noticeable difference. The problem persists in release version 45.0.2 Uploading about:support document
Attached file Silvermoon_AboutSupport #1.txt (deleted) —
On Dradis computer: With hardware acceleration turned off Youtube 360 has slightly choppy video at 4K. With hardware acceleration turned on 1440 and 4k are not selectable options on Youtube 360. The problem persists in release version 45.0.2 Updating the driver from 13.251.9001.1001 to 15.200.1062.1004 appears to make no visible difference, though it may have gained a bit of choppiness in 4k windowed mode. Uploading about:support documents for each driver version.
Attached file Dradis_AboutSupport #1.txt (deleted) —
Attached file Dradis_AboutSupport #2.txt (deleted) —
On Palpatine computer: With hardware acceleration turned off Youtube 360 has choppy video at 1440 and up in both full-screen and windowed mode. Also, 360 controls don't load. With hardware acceleration turned on there is no visible difference. The problem persists in release version 45.0.2 Updating the driver from 8.15.11.9038 to 9.18.13.4195 appears to have no effect. Uploading about:support documents for each driver version.
Attached file Palpatine_AboutSupport #1.txt (deleted) —
Attached file Palpatine_AboutSupport #2.txt (deleted) —
Correction on Palpatine: After updating the driver the 360 controls now load, but there is choppiness at 1080 and up now.
On Warlock computer: With hardware acceleration turned off Youtube 360 has choppy video and audio in all resolutions in full-screen and windowed mode. With hardware acceleration turned on there is no noticeable difference. The problem persists in release version 45.0.2 Uploading about:support document
Attached file Warlock_AboutSupport #1.txt (deleted) —
On Onyxia computer: With hardware acceleration turned off Youtube 360 has choppy video at 480 and up in full-screen and 720 and up in windowed mode. With hardware acceleration turned on it appears to resolve the issues. The problem persists in release version 45.0.2 Uploading about:support document
Attached file Onyxia_AboutSupport #1.txt (deleted) —
Correction on Onyxia computer: Hardware acceleration does NOT resolve the issues and appears to have no effect.
On Dragonmaw computer: With hardware acceleration turned off Youtube 360 has choppy video at all resolutions in full-screen and windowed mode. Also, doesn't load 360 controls. With hardware acceleration turned on there is no noticeable difference. The problem persists in release version 45.0.2 Uploading about:support document
Attached file Dragonmaw_AboutSupport.txt (deleted) —
On Frostmane computer: With hardware acceleration turned off Youtube 360 has choppy video and tearing at 480 in full-screen and 720 in windowed mode. Also, didn't load 360 controls. With hardware acceleration turned on there is no noticeable difference. The problem persists in release version 45.0.2 Uploading about:support document
Attached file Frostmane_AboutSupport #1.txt (deleted) —
On Nefarian computer: With hardware acceleration turned off Youtube has choppy video at 480 in full-screen and 720 in windowed mode. With hardware acceleration turned on there is no noticeable difference. The problem persists in release version 45.0.2 Uploading about:support document
Attached file Nefarian_AboutSupport #1.txt (deleted) —
On Marwyn computer: With hardware acceleration turned off Youtube 360 has slightly choppy video starting at 1080 in full-screen and 1440 windowed mode. With hardware acceleration turned on there is no noticeable difference The problem persists in release version 45.0.2 Updating the driver from 8.630.0.0 to 8.970.100.1100 changes nothing except that when hardware acceleration is turned on the max quality on Youtube 360 is limited to 1080. Uploading about:support documents for each driver version.
Attached file Marwyn_AboutSupport #1.txt (deleted) —
Attached file Marwyn_AboutSupport #2.txt (deleted) —
On Eomer computer: With hardware acceleration turned off Youtube 360 has choppy video at 720 in full-screen and 1080 in windowed mode. With hardware acceleration turned on there is no noticeable difference. The problem persists in release version 45.0.2 Updating the driver from 8.17.12.5896 to 9.18.13.908 appears to have no effect. Uploading about:support documents for each driver version.
Attached file Eomer_AboutSupport #1.txt (deleted) —
Attached file Eomer_AboutSupport #2.txt (deleted) —
On Skullcrusher computer: With hardware acceleration turned off Youtube 360 has choppy video at all resolutions in full-screen and 480 and up in windowed mode. With hardware acceleration turned on there is no noticeable difference. The problem persists in release version 45.0.2 Uploading about:support document
Attached file Skullcrusher_AboutSupport #1.txt (deleted) —
On Kal-El computer: With hardware acceleration turned off Youtube has choppy video at 480 and up in full-screen and 720 and up in windowed mode. With hardware acceleration turned on there is no noticeable difference. The problem persists in release version 45.0.2 Uploading about:support document
Attached file Kal-El_AboutSupport #1.txt (deleted) —
On Horridon computer: With hardware acceleration turned off Youtube 360 has choppy video starting at 360 in full-screen and 480 in windowed mode. With hardware acceleration turned on there appears to be no visible effect. The problem persists in release version 45.0.2 Updating the driver from 13.151.1.1000 to 13.251.9001.1001 appears to have no effect. Uploading about:support documents for each driver version.
Attached file Horridon_AboutSupport #1.txt (deleted) —
Attached file Horridon_AboutSupport #2.txt (deleted) —
On Isiset computer: With hardware acceleration turned off Youtube has choppy video at 720 and up in full-screen and 1080 and up in windowed mode. With hardware acceleration turned on there appears to be no visible effect. The problem persists in release version 45.0.2 Uploading about:support document
Attached file Isiset_AboutSupport #1.txt (deleted) —
Correction on Isiset computer: Youtube 360 has choppiness starting at 480 in full-screen and 720 in windowed mode.
On Isiset computer: With hardware acceleration turned off Youtube 360 has choppy video at 480 and up in full-screen and 720 and up in windowed mode. With hardware acceleration turned on there appears to be no visible effect. The problem persists in release version 45.0.2 Uploading about:support document
Attached file Rajh_AboutSupport #1.txt (deleted) —
Correction: Last computer was Rajh
On Vader computer: With hardware acceleration turned off Youtube 360 has choppy video starting at 1440 in full-screen and 4K in windowed mode. With hardware acceleration turned on there is no visible difference. The problem persists in release version 45.0.2 Updating the driver from 8.17.12.5951 to 8.17.12.6639 appears to give a very minor performance increase, but all issues are still present. Uploading about:support documents for each driver version.
Correction on Vader: Gives a minor performance DECREASE. Choppy at 1440 in both full-screen and windowed mode.
Attached file Vader_AboutSupport #1.txt (deleted) —
Attached file Vader_AboutSupport #2.txt (deleted) —
On Skywall computer: With hardware acceleration turned off Youtube 360 has choppy video at 1080 in both full-screen and windowed mode. Also, doesn't load 360 controls. With hardware acceleration turned on there is no noticeable difference. The problem persists in release version 45.0.2 Uploading about:support document
Attached file Skywall_AboutSupport #1.txt (deleted) —
On Alleria computer: With hardware acceleration turned off Youtube 360 has slightly choppy video at 1080 and up in full-screen and 1440 and up in windowed mode. With hardware acceleration turned on nothing above 1080 is selectable. Video is still slightly choppy at 1080 in full-screen. The problem persists in release version 45.0.2 Uploading about:support document
Attached file Alleria_AboutSupport #1.txt (deleted) —
On Siamat computer: With hardware acceleration turned off Youtube 360 has slightly choppy video at 1080 and up in full-screen and 1440 and up in windowed mode. With hardware acceleration turned on nothing above 1080 is selectable. Video is still slightly choppy at 1080 in full-screen. The problem persists in release version 45.0.2 Uploading about:support document
Attached file Siamat_AboutSupport #1.txt (deleted) —
On Wario computer: With hardware acceleration turned off Youtube has choppy video starting at all resolutions in both full-screen and windowed mode. With hardware acceleration turned on the choppiness gets even worse. The problem persists in release version 45.0.2 Updating the driver from 9.18.13.783 to 9.18.13.908 appears to have no effect. Uploading about:support documents for each driver version.
Attached file Wario_AboutSupport #1.txt (deleted) —
Attached file Wario_AboutSupport #2.txt (deleted) —
On Lightbringer computer: With hardware acceleration turned off Youtube 360 has choppy video starting at 480 in full-screen and 720 in windowed mode. Also, failed to load 360 controls. With hardware acceleration turned on there is no noticeable difference. The problem persists in release version 45.0.2 Uploading about:support document
Attached file Lightbringer_AboutSupport #1.txt (deleted) —
On Zito computer: With hardware acceleration turned off Youtube 360 has choppy video starting at 1080 in both full-screen and windowed mode. With hardware acceleration turned on there is no noticeable difference. The problem persists in release version 45.0.2 Uploading about:support document
Attached file Zito_AboutSupport #1.txt (deleted) —
Component: Audio/Video: Recording → Audio/Video: Playback
On Higgins computer: With hardware acceleration turned off Youtube 360 has choppy video starting at 1080 in full-screen and 1440 in windowed mode. With hardware acceleration turned on nothing above 1080 is selectable. Video is still choppy at 1080 in full-screen. The problem persists in release version 45.0.2 Uploading about:support document
Attached file Higgins_AboutSupport #1.txt (deleted) —
On Mango computer: With hardware acceleration turned off Youtube 360 has choppy video starting at 1440 in full-screen and 4K in windowed mode. With hardware acceleration turned on nothing above 1080 is selectable. Video is still choppy at 1080 in full-screen. The problem persists in release version 45.0.2 Updating the driver from 8.850.0.0 to 8.970.100.1100 appears to have no effect. Uploading about:support documents for each driver version.
Attached file Mango_AboutSupport #1.txt (deleted) —
Attached file Mango_AboutSupport #2.txt (deleted) —
On McBain computer: With hardware acceleration turned off Youtube has choppy video starting at 240 in full-screen and 360 in windowed mode. 360 Controls don't appear. With hardware acceleration turned on there is no noticeable difference. The problem persists in release version 45.0.2 Uploading about:support document
Attached file McBain_AboutSupport #1.txt (deleted) —
On Medivh computer: With hardware acceleration turned off Youtube 360 has choppy video starting at 1080 in full-screen and 1440 in windowed mode. With hardware acceleration turned on there is no noticeable difference. The problem persists in release version 45.0.2 Uploading about:support document
Attached file Medivh_AboutSupport #1.txt (deleted) —
On Bytor computer: With hardware acceleration turned off Youtube 360 has choppy video starting at 480 in full-screen and 720 in windowed mode. With hardware acceleration turned on there is no noticeable difference. The problem persists in release version 45.0.2 Uploading about:support document
Attached file Bytor_AboutSupport #1.txt (deleted) —
On Luthien computer: With hardware acceleration turned off Youtube 360 has choppy video starting at 480 in full-screen and 720 in windowed mode. 360 controls don't load. With hardware acceleration turned on there is no noticeable difference. The problem persists in release version 45.0.2 Uploading about:support document
Attached file Luthien_AboutSupport #1.txt (deleted) —
On Norwegia computer: With hardware acceleration turned off Youtube 360 has choppy video at 1080 in both full-screen and windowed mode. No 360 controls available. Hardware acceleration not available. The problem persists in release version 45.0.2 Uploading about:support document
Attached file Norwegia_AboutSupport #1.txt (deleted) —
On Durumu computer: With hardware acceleration turned off Youtube 360 has choppy video starting at 360 in full-screen and 720 in windowed mode. With hardware acceleration turned on there is no noticeable difference. The problem persists in release version 45.0.2 Uploading about:support document
Attached file Durumu_AboutSupport #1.txt (deleted) —
On Terminus computer: With hardware acceleration turned off Youtube 360 has choppy video starting at 1080 in full-screen and 1440 in windowed mode. With hardware acceleration turned on there is no noticeable difference. The problem persists in release version 45.0.2 Uploading about:support document
Attached file Terminus_AboutSupport #1.txt (deleted) —
On Talon computer: With hardware acceleration turned off Youtube 360 has choppy video at all resolutions in both full-screen and windowed mode. Hardware acceleration not available. The problem persists in release version 45.0.2 Uploading about:support document
Attached file Talon_AboutSupport #1.txt (deleted) —
On Ertan computer: With hardware acceleration turned off Youtube 360 has choppy video starting at 1080 in full-screen and 1440 in windowed mode. With hardware acceleration turned on there is no noticeable difference. The problem persists in release version 45.0.2 Updating the driver from 8.834.1.2000 to 15.200.1062.1004 appears to have no effect. Uploading about:support documents for each driver version.
Attached file Ertan_AboutSupport #1.txt (deleted) —
Attached file Ertan_AboutSupport #2.txt (deleted) —
Merging this with bug 1267667 since it's the same symptom on a different video. We can reopen if it turns out to be a separate issue.
Status: UNCONFIRMED → RESOLVED
Closed: 9 years ago
Resolution: --- → DUPLICATE
You need to log in before you can comment on or make changes to this bug.

Attachment

General

Creator:
Created:
Updated:
Size: