Open
Bug 1342005
Opened 8 years ago
Updated 2 years ago
Firefox renders black window on primary of two monitors
Categories
(Core :: Graphics, defect, P3)
Tracking
()
UNCONFIRMED
People
(Reporter: office, Unassigned, NeedInfo)
References
Details
(Whiteboard: [gfx-noted])
Attachments
(1 file)
(deleted),
image/png
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Details |
User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:53.0) Gecko/20100101 Firefox/53.0
Build ID: 20170217004020
Steps to reproduce:
1. open firefox on secondary screen
2. move window to primary screen
i'm using firefox on a razer blade 2016 with an "intel HD graphics 530", have a secondary dedicated graphics card nvidia GTX 1060 (which is not used per default for firefox). i think it's related to native scaling on win10. if i set the secondary screen to 125% i can see when the scaling of ff happens, and before the scale changes the window is rendered normally, but afterwards it goes black.
Actual results:
window renders normally on secondary screen, but is black with light title bar on primary screen. even if half of the window is on primary and the other half on secondary, the primary-half is rendered black.
Expected results:
the firefox window should be rendered normally on both screens
Reporter | ||
Updated•8 years ago
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OS: Unspecified → Windows 10
Hardware: Unspecified → x86_64
Reporter | ||
Updated•8 years ago
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Summary: Firefox renders black window on secondary monitor → Firefox renders black window on primary of two monitors
Could you give more details about your setup:
1) type about:support in the location bar and copy the section "graphics"
2) for each monitor, could you specifify the HiDPI and resolution.
Flags: needinfo?(office)
Reporter | ||
Comment 2•8 years ago
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the graphics part:
---
Allgemeine Merkmale
Compositing Direct3D 11
Asynchrones Wischen und Zoomen Mausrad-Eingabe aktiviert; Berührungs-Eingabe aktiviert
WebGL-Renderer Google Inc. -- ANGLE (NVIDIA GeForce GTX 1060 Direct3D11 vs_5_0 ps_5_0)
WebGL2-Renderer Google Inc. -- ANGLE (NVIDIA GeForce GTX 1060 Direct3D11 vs_5_0 ps_5_0)
Audio-Back-End wasapi
Direct2D true
DirectWrite true (10.0.14393.351)
GPU 1
Aktiv Ja
Beschreibung NVIDIA GeForce GTX 1060
Herstellerkennung 0x10de
Gerätekennung 0x1c20
Treiber-Version 21.21.13.7866
Treiber-Datum 2-9-2017
Treiber C:\Windows\System32\DriverStore\FileRepository\nvrzi.inf_amd64_99ff9e0a63b90d4d\nvd3dumx,C:\Windows\System32\DriverStore\FileRepository\nvrzi.inf_amd64_99ff9e0a63b90d4d\nvwgf2umx,C:\Windows\System32\DriverStore\FileRepository\nvrzi.inf_amd64_99ff9e0a63b90d4d\nvwgf2umx,C:\Windows\System32\DriverStore\FileRepository\nvrzi.inf_amd64_99ff9e0a63b90d4d\nvwgf2umx C:\Windows\System32\DriverStore\FileRepository\nvrzi.inf_amd64_99ff9e0a63b90d4d\nvd3dum,C:\Windows\System32\DriverStore\FileRepository\nvrzi.inf_amd64_99ff9e0a63b90d4d\nvwgf2um,C:\Windows\System32\DriverStore\FileRepository\nvrzi.inf_amd64_99ff9e0a63b90d4d\nvwgf2um,C:\Windows\System32\DriverStore\FileRepository\nvrzi.inf_amd64_99ff9e0a63b90d4d\nvwgf2um
Subsys-ID 674f1a58
RAM 6144
GPU 2
Aktiv Nein
Beschreibung Intel(R) HD Graphics 530
Herstellerkennung 0x8086
Gerätekennung 0x191b
Treiber-Version 21.20.16.4534
Treiber-Datum 10-7-2016
Treiber igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
Subsys-ID 0000000c
RAM Unknown
Weitere Informationen
AzureCanvasAccelerated 0
AzureCanvasBackend Direct2D 1.1
AzureCanvasBackend (UI Process) skia
AzureContentBackend Direct2D 1.1
AzureContentBackend (UI Process) skia
AzureFallbackCanvasBackend (UI Process) cairo
GPUProcessPid 12296
GPUProcess
Entscheidungsprotokoll
D3D9_COMPOSITING
disabled by default: Disabled by default
---
looks like it's really running on the nvidia card.
primary monitor:
2560x1080 @ 96dpi
secondary monitor:
1920x1080 @ 157dpi
i also found out that if i use aero snap (win+cursor) to move the working firefox window from the secondary to the primary window, the problem doesn't occur
Flags: needinfo?(office)
Updated•8 years ago
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Whiteboard: [gfx-noted]
Comment 3•8 years ago
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Gernot, did this problem exist on earlier versions of firefox? Or was it that your set up changed rather than firefox?
Could you confirm whether disabling hardware acceleration works around the bug? Thanks.
Flags: needinfo?(office)
Updated•8 years ago
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Reporter | ||
Comment 4•7 years ago
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disabling hardware acceleration is a workaround, the black areas are gone. i currently don't require hardware acceleration so this fixes the issue for me for now. but is this something which is going to be fixed?
Flags: needinfo?(office)
Other than the second monitor, this is likely related or the same as bug 1163440, and most of the traffic is there. We do want to fix this.
Updated•7 years ago
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Priority: -- → P3
Updated•7 years ago
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Updated•2 years ago
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Severity: normal → S3
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Description
•