Closed Bug 1353387 Opened 8 years ago Closed 8 years ago

Autophone devices can not access network after MTV2 network maintenance

Categories

(Infrastructure & Operations Graveyard :: NetOps: Other, task)

Product:
Infrastructure & Operations Graveyard
Component:
NetOps: Other
Type:
task
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
VERIFIED FIXED

People

(Reporter: bc, Assigned: justdave)

References

Details

It appears that the Autophone devices can obtain IP addresses but not access the network after the recent MTV2 network maintenance. Van has suggested in bug 1352892 that this is a firewall issue. The devices are located in the QA lab in MTV and are connected to the ateam ssid. I have shut down Autophone and ceased all testing of Android devices until this can be resolved.
looks like after the upgrade, devices get an IP in the ateam VLAN but cant access internet. can you check the policies for vlan 120 (10.252.120.x)?
OK, I think I found the problem with this, need to get a peer review on my proposed firewall change before I can push it though. Should have that shortly I hope.
OK, this has been pushed. can you check if it's working now?
Assignee: network-operations → justdave
Status: NEW → RESOLVED
Closed: 8 years ago
Resolution: --- → FIXED
I manually checked several devices connected to each server after rebooting all of the devices and it does appear to be fixed. Thanks!
Status: RESOLVED → VERIFIED
Product: Infrastructure & Operations → Infrastructure & Operations Graveyard
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